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Long Subaru

Webster, MA

Overview
Employees
Reviews
Vehicles
4.9
426 Reviews
Welcome to Long Subaru in Webster Massachusetts, conveniently located just 10 minutes south of Worcester right in the middle of The Last Green Valley. Our Subaru dealership is a part of R.H. Long Motor Sales which has been serving central and eastern Massachusetts since 1927. For over 95 years, we have been serving the wants and needs of car buyers in Central Mass., Worcester, Webster, MA, Shrewsbury, Northern Connecticut, and beyond. Our knowledgeable staff are ready to answer your questions and help you find the right new car, assist with financing, and more. Use these directions to our Subaru dealership and stop in to Long Subaru where we'll get you into the car of your dreams! Have questions to ask first? Give us a call at 916-509-8500.
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7 Sutton Road

Webster, MA

01570

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Showing 426 reviews

February 02, 2024

great experience - made the whole process very easy. Jason was great to work with and I love my new car. More

by BLEMARIER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Kugler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2024 -

Long Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

Helpful
February 01, 2024

Fast, easy and accurate. Plus they delivered my car to me, I live in another state. I would recommend 100%. More

by Grayson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Kugler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Long Subaru responded

Hi Grayson, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

Helpful
January 30, 2024

Jason was incredibly nice and I didn’t feel like I was being haggled. I came from over an hour away and definitely chose the right place. More

by FEATHEREYES
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Kugler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Long Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

Helpful
January 28, 2024

Shawn and Matt were great- professional, helpful, accommodating, no pressure. Took our lead and we arrived at the perfect pre-owned car. More

by ABESSETTE99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn
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Jan 30, 2024 -

Long Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Helpful
January 26, 2024

Lisa was very helpful throughout the process. Would recommend her to anyone looking for a Subaru More

by DIMOMARA23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2024 -

Long Subaru responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

Helpful
January 17, 2024

Exceptional experience with everyone we interacted with, great service and very stress free experience! We will definitely come back to longs for our next car! More

by BACHANDSALLYJO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Carman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Kugler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Long Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
January 05, 2024

Lisa was very easy to work with and made the whole process a lot less stressful. More

by spepin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2024 -

Long Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Long Subaru. Our team is available should you require any extra help.

Helpful
January 04, 2024

My experience working with Lisa was exceptional! She is very knowledgeable and I appreciate the time she took to thoroughly explain everything. Once my new Crosstrek was ordered she kept me informed More

by DUFFYPL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2024 -

Long Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Long Subaru. We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Long Subaru!

Helpful
January 03, 2024

To start with their web site was excellent, easy to follow and work with. All involved were polite, very helpful and not pushy - very accommodating- patient. My experience with Carrille Dionne was ex More

by MCOWHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrille Dionne - 5 stars
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Jan 04, 2024 -

Long Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

Helpful
January 02, 2024

David was very accommodating. He took the time to explain everything. Also delivered the car to my home due to issues with the registry. More

by RMAJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Fayard
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Jan 04, 2024 -

Long Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Long Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
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