Long Subaru

We purchased a 2020 Outback in August of 2020. We had super service from Lisa Courchaine. No pressure. Love the vehic le! Would recommend this dealer. super service from Lisa Courchaine. No pressure. Love the vehic le! Would recommend this dealer. More

Great service My sales person Daniel Angelone was great no pressure very understanding, great listener under stood my worries was very helpful this is my second Sub My sales person Daniel Angelone was great no pressure very understanding, great listener under stood my worries was very helpful this is my second Subaru will always go to long Subaru for my vehicle’s and my service. More

My experience at Long Subaru was amazing! This was my first time financing a car and I was nervous about the process. Lisa and Ray took care of everything for me and made everything run smoothly. I am so first time financing a car and I was nervous about the process. Lisa and Ray took care of everything for me and made everything run smoothly. I am so happy with my Subaru Forester and the service I received. I walked into the dealership with no intention of making big decisions that day, and I walked out with exactly the vehicle I wanted. When I am ready to upgrade in the future , I am going back to Long Subaru and requesting Lisa! More

Long Subaru is great. This is my second lease with them, and I honestly wouldn't go anywhere else! Dan was very easy to work with, professional, courteous, and knowledgeable! and I honestly wouldn't go anywhere else! Dan was very easy to work with, professional, courteous, and knowledgeable! More

Recently bought my second Subaru from Long Subaru and it is always a wonderful experience. After 7 years with my Forester and now being a family of 4 we upgraded to the Ascent and we absolutely love it. Fro is always a wonderful experience. After 7 years with my Forester and now being a family of 4 we upgraded to the Ascent and we absolutely love it. From test driving to buying, to service our family has always been very happy with Long. In fact most people who worked there when I bought my first Subaru 7 years ago are still there today! Dan was fantastic, no pressure, reasonable, and very easy going. Great guy to work. I looked at several other dealerships while deciding which new car to buy and Long beats all the rest. We look forward to going back to Long Subaru for all of our car needs ! More

Simply a great place to buy a car. We needed a replacement car for my son at college. We had a week to find one. We looked at more than 10 dealerships throughout CT and MA and at more t We needed a replacement car for my son at college. We had a week to find one. We looked at more than 10 dealerships throughout CT and MA and at more than a dozen 'possible' vehicles. Long is almost a two hour drive from my home in CT. But after listing all the pros and cons about each vehicle we looked at, and then factoring in the total cost, Long came out on top. Believe me, I was shocked. But their sales team is honest, not in-your-face, the sticker price is the price you pay- BUT GET THIS - the sticker price on their vehicle was the best price of all the vehicles we looked at! No need to haggle (although I still tried!), and they don't pile up questionable add-ons that you don't want or need. Yes, the dealership is sort of out of the way, but if you want a great car at a great price, without the agony of 'negotiating' and a full tank of gas to boot, and without the feeling that you got taken for a ride, then Long Subaru is the place you want to buy your next car from. They're just decent people, simple as that. More

Never even considered looking elsewhere In the past 18 yrs, we've had 3 Subarus which have all been serviced here. I made very sad decision that it was time to say good bye to my 18 year ol In the past 18 yrs, we've had 3 Subarus which have all been serviced here. I made very sad decision that it was time to say good bye to my 18 year old 2002 Forester upon coming in for some service. The one that started it all for our family & many relatives. :D Never even thought of looking elsewhere. Lisa Courchaine worked with me to help me find a 2017 Certified PreOwned Veh with mileage in my acceptable range, not too many bells & whistles to freak out this driver still used to keys & cassette radio. WOW lots of changes in 18 years! She put up with me coming in daily for a week to look at something else on it each time before buying it. Due to work, my husband was unable to see or drive the car until the day we came to sign to purchase it. He trusted my judgement, but more importantly, after all the years of working with this dealer, he trusted them to not take advantage of a female buying a car alone. I've never bought a car alone in my life. We met with Ray Brien to finalize all the paperwork, and we were off with my "new" car. Told them I would be back in 2035 for my next one. Hopefully this one lasts just as long as my last one. wink Also, I need to give a huge shout out to Charlie Rafferty in the Service Dept. He's my go to guy when I bring any of our vehicles in for service as I've been doing for years. Never had a bad experience with anyone here. More

Great experience Lisa Courchaine and other staff were awesome! Made the whole experience so easy! My second lease that Lisa helped me with.....would recommend this dea Lisa Courchaine and other staff were awesome! Made the whole experience so easy! My second lease that Lisa helped me with.....would recommend this dealership! More

great dealership My sale lady Lisa Courchiane was excellent.This was the third vehicle I purchased from her.She is an absolute joy to work with.long also has an excell My sale lady Lisa Courchiane was excellent.This was the third vehicle I purchased from her.She is an absolute joy to work with.long also has an excellent service dept. More

The most pleasant car-buying experience ever! I began researching the Subaru Forester and the Crosstrek several months before I intended to purchase a new vehicle. So there were many emails betwe I began researching the Subaru Forester and the Crosstrek several months before I intended to purchase a new vehicle. So there were many emails between myself and Lisa Courchaine, Sales & Leasing Consultant at Long Subaru before I actually made an appointment to sit down and talk with Lisa face to face. She was very patient and low pressure both in her emails as well as when we met at Long Subaru in Webster, MA. I knew what my trade-in was worth and Long did not disappoint in their ultimate offer. I also knew what the fair value of the Subaru Forester Premium (with the options I wanted) was. So it was the most painless vehicle purchase experience I've ever had (and I've owned my own vehicles since 1963)! I highly recommend Long Subaru. I trust my experience with Long's Service Department will be an equally great experience. More