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Longo Toyota

El Monte, CA

4.8
5,593 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,593 reviews

November 10, 2023

They had good prices and selection. Unfortunately, it took way too long to complete a cash sale. More

by SEB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tomita
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Longo Toyota responded

We'd certainly like to take this opportunity to extend our apology for any delays your visit may have caused you. Our team is always reviewing such comments to improve our process and of course our guests overall experiences. Enjoy what you drive and thank you again, for helping us be a better ran company - Team Longo

November 10, 2023

Good morning Great service but it the technician 5 hours to have it done Thanks More

by salsaleon
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Longo Toyota responded

Thank you for sharing your viewpoint and helping us be a better ran dealership in the future. Your feedback has been shared with our Svc Mgmt and Shop Foreman's.

November 09, 2023

Completely clear, got me the car I wanted at the price I needed. Very friendly relaxed and honest. More

by felinecopy
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Longo Toyota responded

Congratulations from all of us @ Longo Toyota

November 09, 2023

Ruben provided outstanding customer service. He’s the best sales representative that we ever dealt with. We will definitely be going directly to Ruben for any future car purchases. We highly r More

by Patty.Kopec
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Longo Toyota responded

We never want you going anywhere esle but Longo Toyota and we're so happy you stopped by. We'll make sure Ruben and the sales team receive a copy of this posting, it's certainly going to make their day. Happy upcoming Holidays!

November 08, 2023

I love servicing my car at Toyota Longo, my experience is always great. I want to particularly thank Zech, Jay and the rest of the team for thanking care of me my last visit; they fixed up my brakes and they More

by Sandy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
zech, jay? (I think was his name, wears glasses)
Nov 08, 2023 -

Longo Toyota responded

What a great way to start our day @ Longo Toyota - Thank you Sandy for your kind posting on DealerRater and we'll make sure Zech | Jay receive a copy of this posting, it's going to make their day... Happy Holidays and hurry back...

November 06, 2023

Very satisfied with the service and well explain every detail and overall I am very satisfied More

by richardt1029
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Recommend Dealer
Yes
Employees Worked With
Andy Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

richardt1029 responded

Very satisfied and happy

Nov 06, 2023 -

Longo Toyota responded

We're so honored you have selected Longo Toyota for your servicing needs. We're here for you make sure to call us if you need anything - Team Longo

November 05, 2023

I always come here to service my car. They’ve got good quality service, fast and efficient. More

by rhythmixmymy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Longo Toyota responded

Thank you for entrusting the team at Longo Toyota with your servicing needs.

November 04, 2023

Never disappoint. I’ve owned both Lexus and Toyota. Their service has always been amazing. More

by Heywu827
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Recommend Dealer
Yes
Employees Worked With
Brian Bernal
Nov 06, 2023 -

Longo Toyota responded

Thank you for your positive review and feedback on DealerRater, we're honored to serve you - Team Longo

November 02, 2023

Service was quick and Joseph Perez was very welcoming. I felt right at home. Will definitely be coming back to Longo Toyota for my future vehicle services. More

by WJCL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Joseph Perez-Baez
Nov 03, 2023 -

Longo Toyota responded

Thank you for entrusting Joseph | Longo Toyota with your auto care needs. Make it a great day - Team Longo

November 02, 2023

Service at Longo Toyota is excellent. Ariel recommended services that keeps my Highlander in tiptop shape. Her approximate time that my car would be done was exactly on point with up to d More

by Trinh Maxfield
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ariel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Longo Toyota responded

Thank you for your great rating and review on DealerRater. Make it a great day - Team Longo

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