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Longo Toyota

El Monte, CA

4.8
5,131 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,131 reviews

August 19, 2022

Excellent and proficient service. All documents are prepared and ready to be signed. Left with my new car in a flash. More

by hlntoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Longo Toyota responded

We're honored to serve you and enjoy what you drive - Team Longo

August 18, 2022

I alway feel comfortable going to Longo for service for both my Toyota 4Runner and my wife’s Lexus. The communication from the Service People is very clear. The last three times I have been in for servic More

by CAbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for this awesome posting on DealerRater - We couldn't agree with you more about Mandi, she's certainly one of the many reasons why Longo is Longo. Make it a great day, stay cool and hurry back -Team Longo

August 18, 2022

All the employees were very helpful. Bruce Herrera had wonderful customer service, and David Lee always takes care of my vehicle with meticulous care More

by willycliang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota with your auto care needs. Make it a great day - Team Longo

August 18, 2022

Quick services and clean environment. Very high tech environment and data base. Very good customer services. More

by Prcm1238
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Longo Toyota responded

Thank you for the 5-Star DealerRater rating and we're honored to serve you

August 17, 2022

They gave me false information the last time I went in and it affected my recent visit More

by eban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
Aug 17, 2022 -

Longo Toyota responded

We wanted to acknowledge your posting on DealerRater and apologize for your less-than-satisfactory experience. Because of the anonymity of DR, we don't have any way to contact you or research your visit thoroughly. We welcome the opportunity to discuss this matter further with you and at your earliest convenience. Please feel free to contact our Guest Relations Dept. and ask for Kary Loefler, she's always here to listen. D: 626.580.6057 E: kary.loefler@longotoyota.com We look forward to hearing back from you

August 17, 2022

Outstanding service and very professional performance by the staff specifically Mr. Johan Ramirez help with his work. More

by Mahen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johan Ramirez
Aug 17, 2022 -

Mahen responded

Outstanding service and very professional performance

Aug 17, 2022 -

Mahen responded

Outstanding service and very professional performance

Aug 17, 2022 -

Longo Toyota responded

Thank you for this wonderful posting and we're delighted to read of the caring attention provided by Johan and the service team @ Longo Toyota.

August 16, 2022

Spacious service bay, friendly staff, nice waiting & viewing area, love the paperless check in & check out More

by shah_jj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Longo Toyota responded

Thank you for posting your experience @ Longo Toyota on DealerRater - Make it a great day and hurry back!

August 16, 2022

Great fast dealership got in and my service advisor was great in helping me to with what service I needed More

by 4pjmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Longo Toyota responded

Thank you for entrusting the service team @ Longo Toyota with your car care needs.

August 15, 2022

I have bought many vehicles from Longo Toyota since 1991. The service is great with Sammy Khan. He works with me with price. Longo Toyota is the best dealership. I come to Longo from Ontario because of the s More

by razo_5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Longo Toyota responded

Thank you for the drive to Longo Toyota and the trust you have with our team. We're honored to serve you

August 12, 2022

It was a pleasure working with Fred, when purchasing my certified pre-owned Corolla. I let him know what I was looking for in a car and he was able to show me the right car for me. Thanks Fred. More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Longo Toyota responded

From all of us @ Longo - Congratulations and welcome to the Longo Family

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