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Longo Toyota

El Monte, CA

4.8
5,139 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,139 reviews

July 24, 2022

Thank you for providing excellent customer service. I was kept informed regarding the service being performed on my car. I thank you ver much. More

by ramonagoins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Perez-Baez
Jul 25, 2022 -

Longo Toyota responded

We're honored to serve you - Team Longo

July 24, 2022

Took 3 hours for an oil change. If i knew it would be this long, i wouldnt have continued. Shouldve just get an oil change at the jiffy lube places. More

by mason_ngo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Perez-Baez
Jul 25, 2022 -

Longo Toyota responded

We would like to extend our apologize for any delays and please know your feedback has been shared with our Svc Mgmt team.

July 24, 2022

Albert was really helpful in assisting with brothers oil change. Will be going back to him for sure at Longo Toyota. More

by whvasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Longo Toyota responded

Thank you for entrusting Longo Toyota Svc Dept with your auto care needs.

July 22, 2022

Quick appt. , quick arrival service, serviced good, friendly overall, nice atmosphere, would return for maintenance More

by cashmerefeline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Longo Toyota responded

We're honored to serve you and THANK YOU for being the most important part of our business - Team Longo

July 21, 2022

We received nothing but excellent service from the service adviser JJ, as well as the technician servicing our car. The technician was able to fix our Prius within two days and it turned out to be u More

by jimmyc164
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Longo Toyota responded

Thank you Jimmy for the shout out on DealerRater and we're honored to have earned your trust @ Longo Toyota Svc Dept. We couldn't agree with you more about JJ, he's certainly one of the many reasons why Longo is Longo. Have a wonderful weekend, stay cool and we will see you in another 5K miles or 6M - Team Longo

July 20, 2022

experience was super fast! isaac was very helpful and really went above and beyond! will definitely be back when i need to get another car. More

by Anthony Bolivar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Longo Toyota responded

From all of us @ Longo Toyota Sls Dept - Congratulations and welcome to the Longo Family

July 20, 2022

Longo is my go to dealership for purchase as well as maintenance for my cars. The dealership is well organized and staffed by friendly, helpful personnel. My latest service was especially well organiz More

by tdbmhei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Longo Toyota responded

Thank you for the smile this has brought us @ Longo Toyota and know how honored we are to serve you - Make it a great day - hurry back - Team Longo

July 19, 2022

Ruben, was very friendly, helpful, he took his time to help us. Explain the good deals and the purchase is f the car . I really recommend him to anyone who is in the need to buy a new or used car here at More

by Johanasegura82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Longo Toyota responded

Thank you for selecting Longo Toyota | Ruben to handle your auto care needs. Congratulations!

July 19, 2022

Great customer service, went above and beyond to help us get the right car at a good price. Also he speak Spanish. More

by Cecilia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Longo Toyota responded

From all of us @ Longo Toyota - we're honored to serve you and please enjoy what you drive - Team Longo

July 17, 2022

I needed my car serviced, had a slow leak and loose mud flaps. Everything was completed within two hours and the representative was very helpful. More

by Del
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Perez-Baez
Jul 18, 2022 -

Longo Toyota responded

Thank you for sharing your viewpoint and we're honored to serve you - Team Longo

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