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Longo Toyota

El Monte, CA

4.8
5,139 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,139 reviews

July 17, 2022

Very accommodating and understanding. Fred Williams (agent) was very patient and not very aggressive on the sale which is a good thing. More

by Tigs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Longo Toyota responded

We're honored to serve you and welcome to the Longo Family!

July 17, 2022

Awesome experience. We've been loyal to Longo for over 20 years. Always excellent customer service More

by hello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mixco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Longo Toyota responded

Thank you for being the most important part of our business and boy did this review ever put a smile on our faces @ Longo Toyota - Here's to another 20 years or longer!!!

July 15, 2022

Great services greT smile i love longo cuz they treat every where u around every one smile simply they all owesame over all I get the right service every time I visit have a great one LONG More

by Samuel Ghezae
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Longo Toyota responded

Happy Friday and THANK YOU for the 5-star DealerRater rating about your service visit @ Longo Toyota. Have a wonderful weekend and hurry back

July 14, 2022

Cassey was awesome to work with at Longo Toyota. No pressure to purchase our 2019 CH-R. I was able to negotiate and get the best deal for my sons first vehicle. I thought they were going to “meet More

by David V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Longo Toyota responded

Hi David - from all of us @ Longo Toyota -we're honored to serve you and delighted to read of the caring attention provided by Cassey. Enjoy what you drive and welcome to the Longo family

July 14, 2022

I am beyond pleased with my purchase experience! I was having some "interesting" (to put it nicely) experiences shopping for a used car and met a few "interesting" sales people along the way. Fred More

by pmqz005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Longo Toyota responded

Congratulations on your recent purchase from Longo Toyota - We couldn't agree with you more about Fred Williams, he's certainly one of the many reasons why Longo is Longo. Thank you again, for being the most important part of our business. Team Longo

July 14, 2022

Bill is down to earth and very knowledgeable, it felt like a family friend was walking me through every step of the process. He is honest and trust worthy. Very good at listening and answering any questi More

by Eydster007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Khatib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Longo Toyota responded

It was such an honor to serve you and delighted to read that you will be returning and referring your friends & family to Longo Toyota | Bill Khatib - Make it a great day and enjoy what you drive

July 13, 2022

Fast drop off, easy process and great service. Reasonably priced would recommend to anyone looking for value. More

by MRo2023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Longo Toyota responded

Thanks for the shout out on DealerRater and we're honored to serve you - Team Longo

July 13, 2022

Paul Luong is the MVP. Extremely patient and helped me even outside of his work hours. Great service. Longo didn’t charge above MSRP during the car shortage. If I ever buy More

by Samson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Luong
Jul 13, 2022 -

Longo Toyota responded

From all of us @ Longo Toyota - THANK YOU for the kind posting and we're honored to serve you. Enjoy your new Toyota and welcome to the Longo Family

July 13, 2022

My car engine have noice when stop, Longo Technician didn’t find the problem but still charged $175. It should be credit back. More

by minhphung_2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ayala
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Longo Toyota responded

Thank you for talking with our Service Manager, Rob McGuire and please know if you have any other questions, please do not hesitate to contact Rob, he's always here to listen. Team Longo

Jul 21, 2022 -

minhphung_2000 responded

Hi Rob; today I change the New drive belt tensioner; my car engine noise go off. (Belt tensioner I purchased from Longo Toyota part department $180.00) and the shop charge $80.00 for installation. As you say will credit back $175.00 for me. Best Regards, Minh

July 13, 2022

If you’re a Toyota guy, this is the place you are looking for. Best Inventory in the area. Best customer service and affordable prices. More

by josema1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Longo Toyota responded

Thank you for being the most important part of our business - From everyone @ Longo Toyota - THANK YOU!

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