Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Longo Toyota
El Monte, CA
5,133 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,133 reviews
July 01, 2022
Fast, easy and professional service every single time I take my car there. Always on time. take my car there. Always on time. More
by Philx6m
Employees Worked With
June 29, 2022
Service Advisor Alex Ayala pay attention to detail, understand what is customer needs and very police to explain the requirements to fix the problems and done a good jobs on time understand what is customer needs and very police to explain the requirements to fix the problems and done a good jobs on time More
by Sai Lin
Employees Worked With
June 29, 2022
Waited 5 hrs for Car service, rediculous! Never again, why schedule an appointment if they are under staff if they can't keep up. I get there for an appointment at 10:15 am, car was promise a Never again, why schedule an appointment if they are under staff if they can't keep up. I get there for an appointment at 10:15 am, car was promise at 1pm, obviously didn't happen. Got my car until 3:14pm that's rediculous! More
by Evelyn
Employees Worked With
Ariel Ramirez
June 26, 2022
Andy Wong gets a 5 star Yelp. I am a very happy customer. He treated me really well and made everything so easy when everything was finalized. Thanku. I am a very happy customer. He treated me really well and made everything so easy when everything was finalized. Thanku. More
by Bella
Employees Worked With
June 26, 2022
Robert Hoffman great salesperson , communicated well for the past 6 months while my car was being pre ordered . Got my car yesterday and loved it ! Thank you again the past 6 months while my car was being pre ordered . Got my car yesterday and loved it ! Thank you again More
by rvictorio88
Employees Worked With
June 26, 2022
Fast, nice, knowledge staffs. Paperwork is simple. Cleaned , organized dealer. Good service and advices. Convenient business hours and days for customers. Paperwork is simple. Cleaned , organized dealer. Good service and advices. Convenient business hours and days for customers. More
by hluu71
Employees Worked With
June 25, 2022
Lack of information that once you made a payment online/phone thru email notification need to see cashier again in order your car to be bring out to to lot where you waiting With my experience yeste online/phone thru email notification need to see cashier again in order your car to be bring out to to lot where you waiting With my experience yesterday I waited for almost an hour before when I decide check where the heck my car is and that’s where I found out that I need to tell the live cashier I already made payment online so they can bring the car out What A waste of time for just to tell us go see the cashier on text or email after paying More
by Edrosslibra
Employees Worked With
June 25, 2022
Longo Toyota is the best ! Joseph Perez the service advisor was courteous and professional. My vehicle was serviced within the time frame as promised. Joseph Perez the service advisor was courteous and professional. My vehicle was serviced within the time frame as promised. More
by cervantes1015
Employees Worked With
Joseph Perez-Baez
June 25, 2022
Great salesman, great financing department great inventory, overall a excellent experience I highly recommend this dealership. inventory, overall a excellent experience I highly recommend this dealership. More
by Lart951
Employees Worked With
