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Longo Toyota

El Monte, CA

4.8
5,502 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,502 reviews

March 10, 2026

Efficient Excellent customer service from mechanic and his team Friendly Shuttle/Lyft service was excellent Easy to schedule appointment Cashier was friendly and efficient When will car wash be av More

by g_chooo2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

Longo Toyota responded

We’re glad to hear our team provided excellent service and that our shuttle/Lyft options made your visit easier. Your feedback is greatly appreciated and motivates us to keep delivering the best for our guests. The car wash requires frequent maintenance due to the high volume of vehicles in our service department, but we encourage at the time of write-up to ask if our car wash machine is up and running. Team Longo

March 10, 2026

Excellent customer service by the service manager. He explained everything and gives me updates while I’m waiting. More

by Artdman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

Longo Toyota responded

We’re grateful for you taking the time to share your experience. It’s great to hear that Noli provided excellent customer service by clearly explaining everything and keeping you updated while you waited. Providing attentive and transparent service is very important to our team, and your feedback means a lot! Longo Toyota

March 09, 2026

The process from start to finish was flawless including first contact, follow ups, reserving a vehicle for a test drive, and the buying process. Fred Williams made sure everything was stress free. More

by Derek Z
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2026 -

Longo Toyota responded

We’re glad to hear that your entire process, from first contact to purchase, went smoothly. Freds’ attention to detail and effort to make the experience stress-free clearly made a positive impact, and we’re happy it was reflected in your visit. Enjoy what you drive Derek - Team Longo

March 08, 2026

Daniel Lopez is Excellent service guy, polite and very helpful 👍 very happy to knowing him, will like to see him again and again. More

by Billy Lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2026 -

Longo Toyota responded

Thank you for your kind feedback. We’re delighted to hear that Daniel provided excellent service and made such a positive impression. Make it a great day and hurry back - Team Longo

March 08, 2026

Incredible experience with Mr. Williams at Longo Toyota. Fred was knowledgeable and helpful thanks to his 30 years of experience. I would highly recommend him and Longo Toyota. More

by 28_carrels_vendor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2026 -

Longo Toyota responded

Thank you for sharing your experience. We’re thrilled to hear that Fred’s knowledge and expertise made your visit to Longo Toyota such a positive one. His dedication to helping our customers is truly valued, and we appreciate your recommendation.

March 07, 2026

The longo toyota made me sign 3 contract 1on 2/20/26and 2ND on 2/21/26 3rd on2/26/26 WHEN I bought the truck they told me you have 5day return policies i went to return the truck on 2/21/26 instead returni More

by draj01reddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
ABE
Mar 09, 2026 -

Longo Toyota responded

Thank you for taking the time to share your feedback. We understand that the contract process and your vehicle purchase experience have been frustrating, and we want to make sure you have a clear understanding of the steps that have been taken. Our VP of Finance, Rene, personally handled the re-write of your contract to remove the products purchased at the time of sale, as discussed during your conversations with her. We truly appreciate you bringing your concerns to our attention, and please know that your feedback has been carefully noted.

Mar 11, 2026 -

draj01reddy responded

IASK RENE TO BACK THE TRUCK AND RETURN THE DEPOSIT AND GIVE ME MY TRADE BACK SHE SAID NO TO ME IT WAS THE WORST DEALERSHIP I AM NOT HAPPY BUYING THE TRUCK I WILL REPORT TO FEDERAL TRADE COMISION ALSO SO THE 3 CONTRACT TO THE NEWS PEOPLE HOW THE DEALERSHIP IS TAKEING ADVANTAGE OF COSTOMERS WHO CAN NOT UNDERSTAND THE CONTRACT PROPERLY I FEEL SORRY FOR THEM GOD BLESS YOU ALL BYE

Mar 11, 2026 -

draj01reddy responded

I am not done yet I still have to tell the FEDERAL TRADE COM. ANY BODY ASK ME WHERE YOU BUY THIS TRUCK FROM I WILL TELL THEM PLEASE DON'T GO TO LONGO TOYOTA BECAUSE THE FINANCIAL DEPARTMENT WITH TALK TO YOU SO SWEET CHARGE YOU $$$$$ and if you don't read before sign you end up paying $$$$$$more

March 07, 2026

When arriving to Longo Toyota I was in complete awh to see how big it and nice it was. The dealership itself spans across 500 acres and tons of selection to choose from new or used. Fred was my sales men More

by Fitsum tadesse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Lei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2026 -

Longo Toyota responded

Thank you for your wonderful feedback. We’re thrilled to hear that your visit to Longo Toyota exceeded your expectations, from our extensive selection to the size of our dealership. It’s great to know that Fred made your buying experience smooth and transparent, especially during the pricing and financing process, which can often be the most challenging part. Make it a great day!

March 07, 2026

Fred was incredibly helpful, knowledgeable, and efficient. He answered all our questions and helped us get the best deal on a used but essentially brand new hybrid Toyota Corolla. He even stayed un More

by Marie-Andree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2026 -

Longo Toyota responded

Thank you for sharing your experience. We’re very glad to hear that Fred was helpful, knowledgeable, and efficient throughout your visit. It’s great to know he took the time to answer all your questions and worked with you to secure the best deal on your Toyota Corolla Hybrid. Enjoy what you drive - Team Longo Toyota

March 06, 2026

Huge shoutout to Bruce Herrera for the world-class service. The shop was packed when I arrived, but Bruce handled the chaos with total professionalism. He got my car in, kept me posted on the progress More

by Dio Lugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2026 -

Longo Toyota responded

Bruce's professionalism shines through, especially on busy days like yours. Managing a full shop while keeping you updated and delivering on time shows his dedication to making the service process smooth and stress-free. It’s wonderful to know his efforts made such a positive difference, service like that is what we’re proud to provide every day. Have a wonderful weekend - Team Longo

March 06, 2026

Excellent service. Vehicle is always ready in a timely fashion. They have a shuttle service if they need to keep the vehicle for service. Service advisors are very help More

by dolorescm3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2026 -

Longo Toyota responded

Providing timely service and a convenient shuttle are key parts of our commitment to making your experience smooth and hassle-free. It’s great to hear that our service advisors consistently demonstrate professionalism and genuine care for your vehicle concerns. Thank you for your posting and please hurry back - Team Longo