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Longo Toyota

El Monte, CA

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At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,131 reviews

January 30, 2025

This dealership might be the biggest, but I felt so valued and cared for by each member. Fred Williams has sold cars to my parents before, so I thought I’d reach out and see the kind of options he had. More

by Olivia
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2025 -

Longo Toyota responded

Thank you so much for your kind review! We’re so glad to hear that Fred Williams was able to make your car buying experience such a positive one. It’s great to know that he took the time to understand your needs and made you feel valued throughout the process. We’ll be sure to pass along your feedback to Fred and the team. Enjoy your new car, and we look forward to working with you again in the future! Team Longo Toyota

January 30, 2025

I was nervous to buy my first car, but my car salesman, Fred Williams, made this experience easy and enjoyable. If you ever need to purchase a reliable used car I recommend you go to Fred at Longo Toyota! More

by Izzyesco99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2025 -

Longo Toyota responded

Thank you for sharing your experience! We completely understand how nerve-wracking buying your first car can be, so we're really happy to hear that Fred made the process easy and enjoyable for you. It’s great to know you felt comfortable and supported throughout. We really appreciate your recommendation, and if you ever need anything in the future, we’re here for you! Enjoy your new ride! Welcome to the Longo Toyota family

January 28, 2025

Bought my vehicle from this dealership and they are always awesome when it comes to service! More

by thesk8ter21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Longo Toyota responded

Thank you so much for sharing your positive experience on DealerRater! We’re thrilled to hear that you had a great experience both with your vehicle purchase and with our service team. Your kind words mean a lot to us, and we look forward to continuing to serve you in the future! Team Longo

January 28, 2025

Very organized, Good people that treat you polite. Good selection of vehicles. Very clean dealership. I have purchased 10 new Toyotas throughout my life and four of them were from Longo. Keep up the More

by Dgselectrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos, young man wh I was great showing me how all features worked.
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Jan 28, 2025 -

Longo Toyota responded

Thank you so much for your kind words and for sharing your experience on DealerRater! We’re thrilled to hear that you’ve had such positive experiences with us. We truly appreciate your loyalty, especially having purchased four of your Toyotas from Longo. We’re committed to maintaining the great reputation that you've mentioned, and we look forward to serving you again in the future. Thanks again for your support!

January 28, 2025

Took care of my car in time that was advised. Was updated with my car service. I was upset when time to pick up car it was still wet and I had dry my windows. More

by maryg525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater. Because we're a dealership that truly cares about our guests experiences, including the delivery portion of your visit our Service Manager, Jesus Chacara would like the opportunity to discuss this matter with you and at your convenience. He can be reached @ D: 626.567.0508 or E: jesus.chacara@longotoyota.com. We look forward to hearing back from you

January 28, 2025

I spent six hours for an oil change and the two occasions that I want that was not good experience my last two the first one the guy told me my truck was missing my Oil cup, which when I came home the oil cu More

by rogelio garza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Walton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Longo Toyota responded

Thank you Mr. Garza for speaking with our Service Manager, Jesus Chacara on January 29, 2025 and we're sorry for any sort of dissatisfaction this year and or even 3 years ago at another Toyota dealership. Your viewpoint has been noted and we look forward to serving you in the future - Team Longo

January 27, 2025

One of the most amazing experiences I have ever had buying a car. Very knowledgeable honest and fair. Would be a pleasure to buy my next or all my cars from jimmy and Longo Toyota. More

by tnewman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Longo Toyota responded

Thank you so much for your wonderful feedback! We're happy to hear that you had such a great experience with Jimmy and our team at Longo Toyota. We pride ourselves on providing honest, knowledgeable, and fair service, and it’s great to know we met your expectations. We’d be honored to help you with your next car purchase and beyond! Looking forward to seeing you again soon!

January 27, 2025

Bree'Ann is wonderful! Professional, friendly, transparent. Very happy she is my service advisor. I feel taken care of by Longo :) More

by Danielycha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree'Ann Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Gonzalez
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Jan 27, 2025 -

Longo Toyota responded

Thank you so much for your kind words! We’re so happy to hear that Bree'Ann has made such a positive impact on your experience. We take pride in having team members who are professional, friendly, and transparent. It’s great to know you feel well taken care of by Bree'Ann and Longo Toyota!

Jan 27, 2025 -

Danielycha responded

I would like to mention Sammy Gonzalez provided EXCEPTIONAL customer service to me! He was very thorough with his explaination that made me feel comfortable with chosing the Xpel ceramic tint option. Continued to be impressed by Longo Toyota 👍

Jan 27, 2025 -

Longo Toyota responded

We did see him listed in "other employees worked with" section and we're thankful for this mention. Make it a great day!

January 27, 2025

Fred is very friendly and experienced. Answered all my questions. I enjoyed working with him. More

by Nabtran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Longo Toyota responded

Congratulations on your purchase from Longo Toyota and we're humbled to serve you

January 27, 2025

Jimmy has always taken good care of my family and I and treats you like your family. He’s your go to guy to get a car from Longo. More

by Jill N.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Longo Toyota responded

Thank you so much for taking the time to leave such a thoughtful review! We're so happy to hear that Jimmy has consistently taken great care of you and your family. It’s clear he goes above and beyond to make everyone feel like part of the Longo family. We’ll be sure to pass along your kind words to him. Thanks again for your support! Team Longo

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