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Longo Toyota

El Monte, CA

4.8
5,131 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,131 reviews

January 06, 2022

I was on a waiting list for my vehicle. Patty Gutierrez made the experience easy and kept me informed during my wait. No issues with sales or financing once my vehicle was ready, the process was very smoot More

by cynmarc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Chung, Patricia Gutierrez
Jan 06, 2022 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater about your visit to Longo Toyota and with Patty Gutierrez. We know you have many choices when selecting a brand | dealer and we're honored to serve you. Enjoy what you drive and Happy New Year - Team Longo

January 05, 2022

Jimmy was very helpful. The process was very easy and smooth. No issues with sales or financing. More

by 4Runner Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Longo Toyota responded

We're honored to serve you and enjoy what you drive - Team Longo

January 04, 2022

Fred Williams is a fantastic person with exceptional customer service. Thank you for your assistance More

by Monique.narbona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for entrusting Longo Toyota | Fred Williams to handle your auto care needs. Enjoy what you drive Ms. Narbona and welcome to the Longo Family

January 04, 2022

Great dealership. Inquired, they were knowledgeable, friendly, had everything prepared beforehand and made sure I was taken care of. More

by jvirant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Longo Toyota responded

THANK YOU so much for the wonderful review posted on DealerRater and Happy New Year - Team Longo

January 04, 2022

Good and polite service advisor Lesley Torres. The car was completed at the estimated time that I was given More

by hadikusu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lesley Torres
Jan 04, 2022 -

hadikusu responded

Thank you

Jan 04, 2022 -

Longo Toyota responded

We're so honored to serve you and make sure you hurry back - Team Longo

January 03, 2022

Gave me a great price on my trade in, discount on accessories, knowledgeable personnel, aggressive pricing on warranty and service. I want to purchase another vehicle from them. Not 5000$ over msrp l More

by Micsperan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Nguyen, Patricia Gutierrez
Jan 04, 2022 -

Longo Toyota responded

Thank you for the shout out on DealerRater and we couldn't agree with you more about Patty, she's certainly one of the many reasons why Longo is Longo. Welcome to the Longo Family and enjoy what you drive .

January 03, 2022

They provided great service. They were very friendly and personable. I would highly recommend it. More

by Tmhchoi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater about your visit with Fred Williams @ Longo Toyota. We're honored to serve you.

January 03, 2022

Amazing service. Attentive salesman and very smooth transaction. Would come back and recommend to friends. More

by Achoipt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Longo Toyota responded

We're honored to serve you and welcome to the Longo Toyota Family

January 02, 2022

Isaac offers excellent customer service. The experience was smooth from beginning to end. Isaac surpassed our expectations and we’ll definitely be coming back in the future. More

by novoa1109
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Longo Toyota responded

We're delighted to read of the caring attention provided by Isaac and the team @ Longo Toyota Sls Dept. Make it a great day and enjoy what you drive - Team Longo

January 01, 2022

Fred was very attentive, courteous and answered any and all questions I had. I would definitely buy from this dealership and Fred in the future. More

by Paulbenjie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Longo Toyota responded

Happy New Year - We're honored to serve you and enjoy what you drive.

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