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Longo Toyota
El Monte, CA
5,065 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 5,065 reviews
November 30, 2021
From looking for a car to signing the deal, staff was amazing! Harley Wells kept in touch with me from beginning to end and was super helpful. amazing! Harley Wells kept in touch with me from beginning to end and was super helpful. More
by Vdallasgrl8473
Employees Worked With
November 30, 2021
Longo Toyota is a very good place to service your car. They always do a great job! Jeff Tsao my service agent was very through and patient with me. Great job! They always do a great job! Jeff Tsao my service agent was very through and patient with me. Great job! More
by Ronhumpert
Employees Worked With
November 30, 2021
Gracias por el servicio de día de hoy Ruben Dios lo bendiga amigo q tenga feliz día bendiga amigo q tenga feliz día More
by Oliverdobleo
Employees Worked With
November 28, 2021
Longo services are the best services I got in my life professional front desk and back than you professional front desk and back than you More
by elzipoteinc@att.net
November 27, 2021
Fred is the best! He helped every step of the way, couldn’t be happier! couldn’t be happier! More
by Ryan G
Employees Worked With
November 25, 2021
I had such a pleasant and professional experience with Ruben at Longo Toyota. He really made a point to get me the best deal which was remarkable. Thank you Ruben & Toyota 😁 Ruben at Longo Toyota. He really made a point to get me the best deal which was remarkable. Thank you Ruben & Toyota 😁 More
by to.laura.y.ramos
Employees Worked With
November 25, 2021
Juan was a wonderful person to work with. Calm and not pushy. Allowed my wife and I to have privacy through it all. If anyone is looking to get a pre-owned car, go to Juan. pushy. Allowed my wife and I to have privacy through it all. If anyone is looking to get a pre-owned car, go to Juan. More
by marlex
Employees Worked With
November 25, 2021
Service to my vehicle was good, customer service even better! Very helpful and informative and kept me up in what was going on with my vehicle.. better! Very helpful and informative and kept me up in what was going on with my vehicle.. More
by Rachelcarlos1953
Employees Worked With
Teddy Chiu
November 25, 2021
I bought a Tire & Wheel Protection for $995 that has been advertised by the seller at the same time than my Toyota Camry SE Hybrid on 7/10/2021 at Toyota Longo, El Monte, CA. I recently booked an appointment advertised by the seller at the same time than my Toyota Camry SE Hybrid on 7/10/2021 at Toyota Longo, El Monte, CA. I recently booked an appointment for the first 5,000 miles maintenance at the same time than a light repair of my front right wheel that got curb rash on the rim. On the appointment day, when I took in my car for servicing, the counselor guy, Danny Mata, told me they cannot service my wheel the same day because I don't have appointment, although I did scheduled it on their website, and they have my appointment for the maintenance. He, then, argued that it take them 2 days to fix the wheel (sand and polishing the rim!!!) and it could not be done the same day, although I took my car in at 7 AM. He, then, passed me to a manager, that did not declined his name, who lectured me almost 10 minutes to say the same thing than the counselor. I asked to have another appointment to fix my wheel, because according to them, their online appointment system does not synchronized with the body shop schedule, and the counselor guy, Danny Mata, promised to call me back to arrange another appointment. I never got any call back for a new appointment, and could not do it myself online. I have the feeling to be swindled $995 by Toyota Longo in a Tire & Wheel Protection scam. More
by Nicolas Pham
