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Longo Toyota

El Monte, CA

4.8
5,086 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,086 reviews

May 18, 2021

Cassey really streamlined the process. We came in looking for a used car and ended up with a new 2021. He was so helpful and knew exactly what we were looking for. Eddie F that helped us in the finance depar More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Longo Toyota responded

Thanks Sam for the 5-Star DealerRater review and happy to read of the caring attention provided by Cassey | Eddie and the team @ Longo Toyota. Enjoy what you drive

May 16, 2021

So went to longo Toyota today to purchase a car for my mom. Andy Luu is a great sales person. Great attitude. Helped us all the way . great man recommended highly. More

by hernandez661213
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater and from all of us at Longo - enjoy what you drive

May 16, 2021

Thank you Jimmy for being a great customer services and straightforward about the OTD price. This saved both of our time. I will definitely recommend Jimmy to my friends. More

by Pmwn_3426
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021 -

Pmwn_3426 responded

Thank you Jimmy PHAN for being a great customer services and straightforward about the OTD price. This saved both of our time. I will definitely recommend Jimmy to my friends.

May 17, 2021 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for entrusting Longo Toyota | Jimmy with your car care needs. Hurry back

May 14, 2021

I purchased a 4runner trd pro without mark ups!! That’s the biggest compliment i can give to a car dealership right now. They didnt try to take advantage/ rip off consumers which they can easily do so, sin More

by leothepogi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Longo Toyota responded

Thank you for this wonderful review posted on DealerRater about your visit to Longo Toyota | Michael Kim. We're honored to have earned your business and no that you and your family never need to look anywhere else but Longo for your car care needs. Make it a great day and enjoy that beautiful TRD-PRO 4Runner. Team Longo

May 12, 2021

Hassan .. Ali the whole team made the sale go very smoothly very courteous, knowlegeable, honest, and professional was very detailed in explaining the functions of the new car to us More

by Firoz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali in the Finance Dept, Hassan Khan
May 12, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater and appreciate your efforts in recognizing one of our team members, Hassan. Make it a great day and enjoy what you drive - Team Longo

May 11, 2021

Easy to make appointment, good arrangements on cars in line, lobby is clean especially in this pandemic period. Johan Ramirez is very eager to offer help and able to update the service process. More

by Dealerrater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johan Ramirez
May 11, 2021 -

Longo Toyota responded

Thank you for taking time out of your day to share your visit to Longo Toyota on DealerRater. Glad to know that Johan took wonderful care of you and your car care needs. Hurry back - Team Longo

May 11, 2021

This salesman Cassie did a excellent job in finding the right car for me .I was very satisfied with him he will go over and beyond to help you get the right deal and car.Thanks cassie More

by preston.mast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Longo Toyota responded

Good Morning Preston - From all of us at Longo Toyota - Congratulations on your recently purchased vehicle with Cassey - I'm so delighted to read of the caring attention he provided during your visit. Have a wonderful day, stay safe and welcome to the Longo Family

May 11, 2021

I bring my vehicle to service here because of the outstanding service and friendliness. I live in dtla and don't mind driving the 18 miles, because Alex Ayala always takes care of me. I also purc More

by Emmanuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Longo Toyota responded

Thank you so much Emmanuel for making our day @ Longo Toyota. We know you pass many dealership when coming to Longo and honored to be chosen to handle your car care needs. I will make sure that Alex receives a copy of this review, I know it's going to make his day, it certainly has made ours. Hurry back - Team Longo

May 11, 2021

Highly recommend Ruben Cardenas for your car buying needs, he was friendly and helpful in helping us find our truck with a great price and service. He was very patient in answering all of our questions More

by TranCat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Longo Toyota responded

Wow - what a great way to begin our day @ Longo Toyota - Thank you so much for the kind review posted about your visit with Ruben. Have a wonderful rest of the week and enjoy what you drive - Team Longo

May 10, 2021

The best experience I have ever had buying a car. Thank you Longo! They helped on the phone and through email prior to coming in. Made it even more of a smooth experience. More

by J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Duran
May 11, 2021 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater about your visit to Longo - Have a great day and hurry back - Team Longo

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