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Longo Toyota

El Monte, CA

4.8
5,145 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,145 reviews

February 01, 2021

Hovig is the best! He knows everything about the ins and outs of the car he is selling, meaning he does his homework. I suggest for to him be a CEO or something! More

by hoss
Recommend Dealer
Yes
Employees Worked With
Hovig Baghdassarian
Feb 03, 2021 -

Longo Toyota responded

Thank you for the 5 star review on DealerRater and entrusting Longo Toyota with your car care needs. We are delighted Hovig provided you with an amazing experience. Make it great day - Team Longo

February 01, 2021

For the excellent customer service in sales department specially with Bill Khatib,quality job, good service in ‏Collusion department where I took my car for body repair very good service More

by Soheilpour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Khatib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malik Abbas, Hassan Khan, Casey Khatib
Feb 01, 2021 -

Longo Toyota responded

Thank you for listing all the team members that made your experience at Longo memorable. I cannot wait to share this review with everyone at Longo - I know it's going to make their day, it certainly has made mine. Hurry back! Team Longo

January 31, 2021

Great customer service. Informative and professional. They fixed minor issue free is charge. Also got a free car wash. Not the best car wash but acceptable. More

by 1uP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Longo Toyota responded

Thank you for the 5 star review on DealerRater and entrusting Longo Toyota with your car care needs. Make it great day - Team Longo

January 31, 2021

Danny Guerrero Provided excellent customer service and always does a great job. He’s very friendly and helpful and takes care of us every time we come in. More

by M Daniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Guerrero
Feb 01, 2021 -

Longo Toyota responded

Thank M. Daniel for the kind words you've mentioned on DealerRater and appreciate your efforts in recognizing one of our team members, Danny G. Thank you again, for being the most important part of our business - Team Longo

January 31, 2021

Excellent service, on time, and Johan was very friendly. Johan kept me posted as to the status of my car. The waiting area was clean and practiced social distancing. Starbucks staff were also friendly. More

by Disunshin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johan Ramirez
Feb 01, 2021 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater. I'm delighted to read of the caring attention provided by Johan and the Longo Team @ Starbucks. Make it a great day and hurry back - Team Longo

January 31, 2021

After failed contracts and negotiations at other dealerships, Jimmy's professional and experienced attitude made it clear this dealership and Jimmy were a superior choice. More

by Prius Prime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Longo Toyota responded

Thank you for entrusting Longo Toyota | Jimmy in finding your beautiful Prius Prime. Enjoy what you drive and welcome to the Longo Family - Team Longo

January 30, 2021

I was very happy with my visit because I was offered a complimentary rental car instead of waiting at Longo. Also, my car was washed and sanitized More

by r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Longo Toyota responded

Thank you for posting your visit to Longo Toyota on DealerRater. We're honored to have earned your business. Make it a great day and we will see you in another 6 months -or- 5k miles. Stay safe! Team Longo

January 29, 2021

Great customer service, I purchased a vehicle from Juan Maldonado and he was great. I would definitetly recommend to friends and family. I had a great buying experience at Longo Toyota, thank you! More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Longo Toyota responded

Thank you for the 5 Stay review in Dealer Rater. Juan is an excellent sales rep. who is here to assist his guests. We at Longo are delighted you had a great buying experience. Welcome to the Longo Family. Team Longo

January 27, 2021

I have always serviced my cars at Longo Toyota, for the simple fact they are precise, communciate very well & do a great job on my Toyota vehicles. Never have I had any issues driving the numerous Toyo More

by Albertpark855
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for entrusting Longo Toyota | Eric Chung with your car care needs. Boy did this review ever make our day at Longo - Such an honor to serve you and delighted to know you're never going anywhere else but Longo Stay safe and thank you again for your trust in our company! Kary Loefler Guest Relations Director

January 27, 2021

Today I went in for my 30k service and again Mandi Davis was my service advisor, and she always makes sure that everything's done right. More

by Carlos Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Longo Toyota responded

Thank you for posting your visit on DealerRater and delighted to read of the caring attention provided by Mandi and the team @ Longo Toyota. Make it a great day, stay safe and we will see you soon in Service. Kary Loefler Guest Relations Director

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