Back

Longo Toyota

El Monte, CA

4.8
4,504 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
Contact Dealership

3534 Peck Rd

El Monte, CA

91731

Directions

By Type

Showing 4,504 reviews

September 04, 2019

Pleasant We are returning customers and Jimmy Htun has been our sales rep. Last year my husband bought a Toyota Highlander and we are enjoying our truck. We de More

by Nancyg221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Longo Toyota responded

Hello Nancyg221 - How exciting this time must be, Camry's are so nice - great job!!!!! From all of us at Longo CONGRATULATIONS and again, thank YOU for entrusting US with your car care needs. Kary Loefler Guest Relations Director

September 03, 2019

No surprises, just a fair deal on a car we wanted We found a non-Toyota used car at Longi using Car Gurus and made an appointment with Brandon Cruz to check it out. It was nicer than we expected and f More

by Dave T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Longo Toyota responded

Thank you for the shout out and great photo! Team Longo Toyota

September 03, 2019

Very fast and easy During the process of the purchase everything was very easy. The only part were I didn’t enjoy was finances because it took a long time to get to me. More

by Rav4guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Longo Toyota responded

Hi Rav4guy - From all of us at Longo Toyota we wanted to say THANK YOU, for sharing with others, who follow DealerRater about your visit to our dealership. Your feedback about the time-frame spent in F&I will be helpful for us review our current process in hopes of making any necessary changes to help speed up the process. Have a wonderful rest of the week Team Longo

September 02, 2019

purchasing a car Great people and best place to by a car from. In addition, i want thank Fred in sales department for helping me to buy a car. More

by Hasan123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Longo Toyota responded

Thank you for the review and entrusting Longo Toyota / Fred with your car care needs. - Team Longo

September 02, 2019

Great customer service Brandon was professional and delightful to work with. He explained every step of the buying process so we knew what to expect. I would definite come b More

by CC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Longo Toyota responded

This is the best photo ever - WOW - Great People (you two), Nice backdrop (Longo) and you can never go wrong with a Toyota in the picture. Hi my name is Kary Loefler, Guest Relations Director for Longo Toyota and from all of us we wanted to say CONGRATES on your recent purchase. Have a wonderful rest of the week and keep spreading the word about Longo / Brandon, we can never have enough business. Kary

September 02, 2019

Great and welcoming people ! I had a wonderful experience, thanks to cassey for making me leave happy with the vehicle i wanted and making it possible and easy for me to leave wit More

by aalexx123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Longo Toyota responded

Hi Aalexx123 - It's Longo Toyota wanting to say CONGRATULATIONS and delighted to read of the caring attention provided by Cassey. Make it a great day, please stay cool, it's hot out there and hurry back Team Longo Toyota

September 02, 2019

Awesome Experience This was my first time shopping around a dealership to pick out my own car. The day before I went I had inquired about a car I saw online and Brandon More

by Snowflake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Longo Toyota responded

Hello Snowflake My name is Kary Loefler, Guest Relations Director for Longo Toyota. I wanted to take this opportunity to personally thank you for choosing our dealership to handle your car care needs. I know a great amount of care goes into choosing a dealership and your decision reaffirms our belief in the old fashioned way of doing business “Being here for our guests”. We truly believe our guests enjoy the personal contact they receive when they arrive at our dealership and I’m so delighted to read of the caring attention you received from Brandon Cruz. If there is anything Brandon or I can do for you, please do not hesitate to contact us, we're always here to listen! Sincerely, Kary

September 01, 2019

New car vs New truck Mr.Brandon Cruz was so professional and pleasant he gave me so many choices 3 different Avalon’s and checked for addition tocoma’s to think about. I w More

by wh45breeze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe Mashayekhi Finance manager was very helpful as well
Sep 04, 2019 -

Longo Toyota responded

This is such a great photo. LOVE * LOVE * LOVE it - From all of us at Longo Toyota THANK YOU for entrusting us with your car care needs. Kary Loefler Guest Relations Director

September 01, 2019

Great customer service Great service, Sales person Brandon Cruz was very helpful camry was a great car and the price was great and got a a full tank of gas . More

by Eddiedos323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheri Jiang
Sep 04, 2019 -

Longo Toyota responded

The only thing missing from this photo is you standing by your vehicle with thumbs up. WOW what a great looking vehicle - nice job. From all of us at Longo Toyota, THANK YOU for being the most important part of our business. Kary Loefler Guest Relations Director

September 01, 2019

Great Cassey helped us and the experience was great! I would totally recommend him for future purchases. Gave us a great price and helped a lot More

by Cristian Henriquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Longo Toyota responded

Thank you for the shout out on DealerRater about your visit to Longo Toyota - we appreciate your efforts in recognizing our team member, Cassey. Have a wonderful rest of the week. Team Longo

...
271
...