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Longo Toyota

El Monte, CA

4.8
5,143 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,143 reviews

January 08, 2021

I was looking for car and we were looking at good deal on cars and we found Toyota. The one on “Longo Toyota” when we call for first time Fred Williams answer and we maid the appointment next day Fred was ve More

by kaia_thor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Longo Toyota responded

What a great way to roll into the weekend at Longo Toyota - Thank you so much for your kind DealerRater review. I will make sure I share this with Fred, I know it's going to make his day, it certainly has made mine. Please stay safe - Team Longo

Jan 08, 2021 -

kaia_thor responded

Thank you

January 08, 2021

My first time buyers anxiety was alleviated at Isaac’s ability and willingness to work with me. He was willing to jump through hoops to get me equipped with a fantastic vehicle at a much better place than More

by scottbender51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Longo Toyota responded

CONGRATULATIONS Scott on your first vehicle purchase and we're honored you've chosen Longo | Isaac to handle your car care needs. Have a wonderful weekend, stay safe and enjoy what you drive Welcome to the Longo Family Kary Loefler Guest Relations Director

January 07, 2021

This is my first visit to Longo Toyota and it has been a wonderful experience. Fred with out of his way to make sure that I was comfortable with all the decision-making. I will be sending my daughter to Fre More

by scoootty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Longo Toyota responded

Happy New Year Scoootty - It's Longo Toyota wanting to say CONGRATULATIONS on your recent purchase. We're all so honored you've chosen us to handle your car care needs. Please have a safe 2021 and welcome to the Longo Family - Kary Loefler - Guest Relations Director

January 06, 2021

Jimmy was great from the start. He was well informed about the vehicle and all of its features. This being my first car purchase he made me feel confident and comfortable. He also walked me through abou More

by treeyah11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Longo Toyota responded

Congratulations on your 1st vehicle purchase and honored you've chosen Longo Toyota | Jimmy for your car care needs. Please have a safe 2021 and enjoy what you drive - Team Longo

January 05, 2021

Oscar is very helpful and professional and Fred Williams. They explain everything thing in full detail. I'm so happy with my new C-HR 2021. More

by Connie Lumibao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Wang, Oscar Orellana
Jan 05, 2021 -

Longo Toyota responded

Thank you for taking time out of your day to post your visit to Longo Toyota on DealerRater. We wish you a safe 2021 and enjoy what you drive - Team Longo

January 04, 2021

Oscar did an amazing job explaining everything and making things easier. As a first time buyer, he definitely was patient and very professional. I would 100% come again. More

by Janeth
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
Jan 04, 2021 -

Longo Toyota responded

THANK YOU for the shout out on DealerRater and from all of us at Longo Toyota - Have a wonderful & safe 2021 - Team Longo

January 04, 2021

I came in to Toyota as a first time buyer and Isaac Banos was able to help me out and I left the dealer as a happy client. Appreciate the time spent thank you! More

by Denisearacely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Longo Toyota responded

CONGRATULATIONS on your first time buying experience. Boy is Longo so honored you've chosen us to handle your car care needs. Enjoy what you drive and welcome to our family - Kary Loefler - Guest Relations Director - Longo Toyota

January 03, 2021

Mr.Fred Williams was very accommodating and has a very good customer service..great salesman very professional in his field. The car dealer itself was a good place to buy a car. The price is very competit More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Longo Toyota responded

Thank you Christine - Longo enjoys 5 star DealerRater ratings and more importantly that your visit met your expectations! Enjoy what you drive and welcome to the Longo family! Kary Loefler - Guest Relations Director

January 03, 2021

I have purchased five vehicles at Longo Toyota since 2000. The new and used car sales staff have been great. Oscar provided important information about the 2017 Mirai. Great service as usual. Thank y More

by djla74
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
Jan 04, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater and for entrusting Longo with your car care needs. Team Longo

January 02, 2021

I trust Arina and I would recommend her to everyone! She was very professional and efficient. She answered texts in a timely manner, and answered all my questions quickly. She’s knowledgeable and honest/str More

by itz.chelsee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
Jan 04, 2021 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for your post on DealerRater and happy to read of the caring attention provided by Arina - Keep spreading the word about Longo | Arina we can never have enough business. Kary Loefler - Guest Relations Director

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