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Longo Toyota

El Monte, CA

Overview
Employees
Reviews
Vehicles
4.8
5,110 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,110 reviews

May 22, 2025

Big healthy dealer with a lot of cars. Fred Williams was great to work with! More

by Woods
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

Longo Toyota responded

Thank you for posting about your experience with Longo. We're glad to hear that Fred was great to work with. He’s a key part of our team, and it’s always good to know when our staff is making a difference. We appreciate your business and the time you took to share your thoughts.

May 22, 2025

My experience was fantastic. have always owned Acura but after my experience with Longo, I am now a Toyota guy. Starting with, GM, Aaron, everyone was fantastic, Think of everyth More

by lessguilty13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Canfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am not good remembering names but every person I came in contact was outstanding.
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May 22, 2025 -

Longo Toyota responded

Thank you so much for your incredible review on DealerRater! We're truly honored by your kind words and thrilled to hear that your experience at Longo exceeded expectations. It means a great deal to us that, after being a loyal Acura owner, you’re now proud to call yourself a Toyota driver — all because of your time with us. From our GSM Aaron to every team member you encountered, we’re glad to know we delivered the level of service and care you deserve. Enjoy what you drive and welcome to the Longo family

May 21, 2025

Excellent Service Department. I’m always coming back to have my car serviced by Noli Evangelista.. More

by nogerona
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Longo Toyota responded

Great to hear you’ve had consistently excellent service experiences. Noli's a valued part of our team, and it's no surprise you're choosing to return. Looking forward to your next visit. Hurry back - Longo Toyota

May 20, 2025

You always hear about dealerships trying to rip people off and whatnot, but Ruben made the whole process very quick and easy. There wasn’t a moment where I felt like I was being ripped off. More

by Kev Perez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

Longo Toyota responded

Thank you for taking the time to share your experience. We truly appreciate your feedback and are glad to hear that Ruben was able to make the process smooth and straightforward for you. It's important to us that every customer feels confident and respected throughout their time with us. Your trust means a lot, and we're grateful for the opportunity to assist you. Enjoy what you drive - Team Longo

May 20, 2025

Dealership is fantastic! Authentic and even though the car I really wanted could not be sold that day; I was still able to walk away with a car the was also on my list “to bu More

by Primetime
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Lo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Longo Toyota responded

Appreciate you taking the time to share your experience. It’s great to hear that even though the original vehicle couldn’t be sold that day, you were still able to leave with another one on your list. The team aims to make everyone feel welcome, and it's good to know the wait was comfortable with other things to do. Enjoy the ride, and we look forward to seeing you again. Team Longo

May 19, 2025

Jimmy was the BEST and most informative dealer I have ever dealt with! Highly recommend him! Thank you Jimmy!! More

by maryjo_ramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Longo Toyota responded

Thank you so much for the wonderful feedback! We're thrilled to hear that Jimmy provided such an informative and outstanding experience. It's always our goal to offer knowledgeable, helpful service, and we're glad Jimmy made such a great impression. Team Longo

May 19, 2025

I had a great experience at Longo Toyota El Monte! No hassle. Excellent shopping experience!! More

by Ferrariperata
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Longo Toyota responded

Thank you for visiting Longo and delighted knowing Brandon and the team took wonderful care of you and your auto care needs. Enjoy what you drive

May 19, 2025

Fred is an outstanding and compassionate salesman. He went above and beyond to assist me and husband to ensure we we able to purchase our vechile. He also arranged for the vehicle delivered to our h More

by Madeline
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Longo Toyota responded

We sincerely appreciate you taking the time to share your experience. It’s wonderful to hear how Fred went above and beyond to assist you and your husband throughout the entire process — from helping with the purchase to arranging home delivery, and even taking the time to personally walk you through the vehicle's features at your home. Fred’s dedication and compassion truly reflect the level of service we strive to provide, and we’re so glad he made your experience a memorable one. Enjoy what you drive - Team Longo

May 18, 2025

Isaac Banos was amazing to work with. He was very honest and hard working. He did not waste time trying to pressure me into anything. I will definitely buy with him again. Great guy! More

by Rnelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Longo Toyota responded

We truly appreciate you taking the time to share your experience. We're so glad to hear that working with Isaac was a positive and stress-free experience. His honesty, hard work, and no-pressure approach are exactly what we aim for, and it's great to know it made a difference. Team Longo

May 17, 2025

I have not had that much experience with longo Toyota service. The experience that I have had has been favorable and was something was wrong with my Mirai. They gave me a free rental car because it took More

by wlriechel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Longo Toyota responded

We appreciate you taking the time to share your experience with Longo Toyota. While you haven't had much service history with us yet, we're glad to hear that your visit was a positive one. We're happy we could assist with your Mirai and provide a rental car while the electrical issue was being resolved. It's great to know you were satisfied with the service, and we hope to continue earning your trust in the future.

May 19, 2025 -

wlriechel responded

When I lived up by Victorville I purchased a Camry and I moved down to Pasadena to take care of my stepdad. After my mom passed away and I went for a Prius, both of those cars were bought through Costco auto program. I had my Prius for 7 years and then traded it in for a 2019 mirai. I don't drive a lot anymore because I'm 83. I then traded my 2019 Mirai in for the 2023 Mirai. Neither of these cars needed any service while I own them. I am now a proud owner of a 2025 Mirai that I purchased last Friday. From Fred Williams who helped me with my 2023 purchase, I was totally satisfied with all the deals that Toyota gave me to purchase the new Mirai so this is my sixth Toyota in a row. Prior to my Camry I had three Subarus. So far all my dealings with longo Toyota have been very satisfactory!

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