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Longo Toyota

El Monte, CA

4.8
5,149 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,149 reviews

June 18, 2025

Jose it’s a great guy he help us a lot we love him and we appreciate all the support he gives us More

by antoniomayadiamante
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Longo Toyota responded

Thank you for your thoughtful review. We are delighted to hear that Jose was able to assist you and provide the support you needed. We truly appreciate your trust in Longo Toyota and look forward to the opportunity to serve you again in the future.

June 17, 2025

they have the best customer service in Southern California. I have my all three Toyotas service here. I would recommend Longo to all my family and friends. More

by Jiaji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Longo Toyota responded

Thank you for your feedback on DealerRater. It means a lot to know you consider our customer service the best in Southern California. We truly appreciate your recommendation and look forward to continuing to take great care of you and your vehicles!

June 16, 2025

I came to Longo Toyota because they had a large selection of 4Runners. Isaac Banos helped us through the process. He was very kind, helpful and professional. Longo and Isaac created a great experience! More

by contactwilson1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Longo Toyota responded

Thank you for choosing Longo Toyota and for sharing your experience! We're glad our wide selection of 4Runners brought you in, and even more pleased to hear that Isaac made the process smooth, professional, and enjoyable. We'll be sure to share your kind words with him. We hope you’re loving your new 4Runner, and we’re here for anything you need in the future - Longo Toyota

June 16, 2025

I’ve owned and purchased five vehicles from Longo, my van was under Toyota care, it was the best investment I could have done. Jeffery was outstanding service person. I upgraded my phone with his assistance. More

by Roseybear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Longo Toyota responded

Thank you for your continued loyalty and for being part of the Longo Toyota family through five vehicles—what an incredible milestone! We're so glad to hear that ToyotaCare has been a worthwhile investment and that Jeffery provided outstanding service. We appreciate your trust and look forward to supporting you for many more miles to come. Team Longo

June 16, 2025

Always friendly and knowledgeable, Longo associates are always willing to help ,makes my visits smooth. More

by cervantesraq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bree'Ann Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Longo Toyota responded

We're thrilled to hear that our team continues to make your visits smooth and enjoyable. Providing friendly, knowledgeable service is something we take great pride in, and it's wonderful to know it's making a difference. We truly appreciate your support and look forward to seeing you again soon!

June 15, 2025

The process was simple and quick as you can expect from buying a car! So, not simple, but Isaac made it understandable, clear and straightforward. I wanted to try two cars and helped me look at both of the More

by kailanjian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Viveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Longo Toyota responded

Thank you for taking the time to share your experience. We're so glad to hear that Isaac made the car-buying process clear, honest, and pressure-free. Buying a car can be a big decision, and it's great to know you felt supported and well informed every step of the way. We’re especially happy to hear we could beat your expected price, that’s always a nice bonus! Enjoy your new vehicle, and please don’t hesitate to reach out if there’s anything you need down the road.

June 14, 2025

Albert Lopez is and has been my service advisor for years. He is professional, kind, knowledgeable always. He makes sure I am well informed about the service my car needs and his communication skills a More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Millie in the cashier department is always kind and friendly when I get in her line. She has great customer service skills.
Jun 16, 2025 -

Longo Toyota responded

Thank you so much for your heartfelt and loyal support over the years. We’re truly honored by your continued trust in both Albert and Fred, and it means the world to us that you go out of your way—from Inglewood—to choose Longo Toyota for your service and vehicle needs. Albert’s dedication to communication, professionalism, and care is exactly what we strive for, and we’re thrilled to hear how much you value his work. Fred will also be grateful to know he’s made your car-buying experience easy and fair time and again. Five vehicles since 2011 is an incredible milestone—thank you! Longo Toyota

June 14, 2025

Enjoyed the many accommodations the dealership has to offer while waiting for my car to be serviced More

by ssueque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Longo Toyota responded

Thank you for your feedback on DealerRater - Team Longo Toyota

June 12, 2025

Excellent customer service. I would tell my family and friends.. I will go back again when I need service. More

by ladydd26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Longo Toyota responded

What a great way to start our day @ Longo Toyota - Thank you so much for your posting and we're humbled to serve you!

June 12, 2025

My experience with Longo Toyota was an excellent one especially dealing with Henry from the used vehicle department. Henry was showing me multiple vehicles and after I decided to go with the 2024 Toyota More

by Nica1mex1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Hiep
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Longo Toyota responded

We appreciate you taking the time to share your recent experience with Longo Toyota. It's great to hear that working with Henry in our Used Vehicle Department made the process of purchasing your 2024 Toyota Tundra straightforward and comfortable. Enjoy what you drive