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Longo Toyota
El Monte, CA
5,145 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 5,145 reviews
May 18, 2020
So was emailing back and forth a new rav4 2020.Seller So was emailing back and forth a new rav4 2020. Seller gave me a set price. Was heading out this weekend on my way when the seller partner called t So was emailing back and forth a new rav4 2020. Seller gave me a set price. Was heading out this weekend on my way when the seller partner called to confirm deal and turn out was way off. Not what me and first seller was talking about.so wasted time on email. Wasted time heading out. On the road for a hour. And i tried emailing the director and received no response. I wish they were just straight up and tell me the price instead of wasting time. Have emails showing everything and confirming price but still didnt want to own up to it. More
by Manifresh
Employees Worked With
May 17, 2020
Ashley was very helpful, very knowledgeable and personable. She knew how to connect on a personal level without overstepping. Thank for you Ashley for assisting us with the purchase of our new used personable. She knew how to connect on a personal level without overstepping. Thank for you Ashley for assisting us with the purchase of our new used car :) More
by cjauregui78
Employees Worked With
May 17, 2020
Ashley was very helpful and patient throughout my car buying experience. She made sure I was well taken care of! I knew I was in great hands ! buying experience. She made sure I was well taken care of! I knew I was in great hands ! More
by Sharonbartoloe
Employees Worked With
May 17, 2020
We had a very good experience with Longo Toyota. Fred was very good and answered all our questions I wish the process was quicker and all the warranties were discussed by Fred and not by the finance people very good and answered all our questions I wish the process was quicker and all the warranties were discussed by Fred and not by the finance people More
by Mama Shark
May 14, 2020
I was very satisfied with my visit to Longo Toyota. Everyone I met here was very courteous and professional. I would recommend Longo Toyota to a friend. Everyone I met here was very courteous and professional. I would recommend Longo Toyota to a friend. More
by mbldbob
Employees Worked With
May 14, 2020
I just wanted to thank you again for helping my family. We truly appreciate your amazing service and patience to find us the right vehicle. For over three years, you have been available for us throughout o We truly appreciate your amazing service and patience to find us the right vehicle. For over three years, you have been available for us throughout our journey. We'll definitely see you soon. More
by Anthony C.
Employees Worked With
Arina Romanovskaya
May 13, 2020
Customer service has always been amazing. The salesman, Fred Williams was friendly, professional, and so pleasant to conduct business with. Easy car buying experience. Longo hasn’t disappointed me yet Fred Williams was friendly, professional, and so pleasant to conduct business with. Easy car buying experience. Longo hasn’t disappointed me yet More
by Hdgirl326
Employees Worked With
Fred Williams
May 05, 2020
As always Mandi Davis does a great job in checking my car in and keeping me updated on the status of my car while it was getting detailed by Israel who is one of the best car Detailers I have ever known. Gla in and keeping me updated on the status of my car while it was getting detailed by Israel who is one of the best car Detailers I have ever known. Glad to see that during these times the entire staff at Longo was taking every precaution to make everyone feel safe and comfortable. More
by Carlos Jr.
May 04, 2020
This has been the best experience I have ever had buying a car. Longo Toyota made it so easy to find the exact vehicle that I wanted, and Jose made this process absolutely painless. He was able to get me in a car. Longo Toyota made it so easy to find the exact vehicle that I wanted, and Jose made this process absolutely painless. He was able to get me into the car of my dreams for a price that I can afford. Thank you so much for your help! Their follow up was also amazing I worked with JJ in the finance department andCarrie also called me to make sure everything went well. Everyone has just been so kind through this whole process. This is now my favorite dealership! More
by Krystal
Employees Worked With
