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Longo Toyota

El Monte, CA

4.8
5,140 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,140 reviews

May 26, 2019

The best service. I was lucky to get Jeff. He gave me the exact price he quoted, out the door. His price is easy to understand. He doesn’t try to mislead you with the p More

by LK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Chang
May 28, 2019 -

Longo Toyota responded

Hi LK, It's Longo Toyota wanting to say THANK YOU for the shout out. I cannot wait to share this with Jeff and the team, I know it's going to make their day, it certainly has put a smile on my face. Enjoy your brand new Toyota. Kary Loefler Guest Relations Director Longo Toyota E: kary.loefler@longotoyota.com

May 25, 2019

Thanks Lizette & Longo! Unfortunately the two factory dealers near our home only had one vehicle each in the trim and color we wanted, and neither had the factory package tha More

by (Peter)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizette Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hovig Baghdassarian
May 28, 2019 -

Longo Toyota responded

Happy Tuesday Peter / Elvie My name is Kary Loefler, Guest Relations Director. I wanted to thank you so much, in taking the time to write this review and share with all of us about your positive experience. We understand the importance of having good people representing our company and we are very fortunate to have Lizette/Hovig/Louis on our team. We all understand the value of our guests and how a positive experience usually translates into a long term relationship. Thank you again, for being the most important part of our business. Sincerely, Kary

May 24, 2019

Fast fair deal Good selection of new and used vehicles to choose from. Easy buying process. One of the easiest buying experiences I've ever had at a dealership. More

by Davenee
Recommend Dealer
Yes
Employees Worked With
Ashley Mixco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2019 -

Longo Toyota responded

Happy Friday - it's Longo Toyota wishing you a safe/happy Holiday Weekend and thank you for the post on DealerRater. Team Longo

May 23, 2019

Went above and beyond to satisfy this customer! Whenever I have family or friends looking for a car my first recommendation is going to be Longo and I will refer them to Oscar. You will see me again More

by Andy64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
May 23, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for all your efforts in recognizing one of our team members, Oscar Orellana. We are very fortunate to have him part of the Longo team! Make it a great day and keep spreading the word about Longo Toyota / Oscar we can never have enough business. Kary Loefler Guest Relations Director Longo Toyota E: kary.loefler@longotoyota.com

May 23, 2019

Great customer service The service at Longo Toyota was great! Ashley did a great job answering my concerns without being pushy and she made my kids and I feel comfortable. S More

by Erodrig88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Mixco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Khatib
May 23, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for posting / sharing your Longo Toyota experience on DealerRater. I will make sure that Ashley receives a copy of this review, I know it's going to make her day, it certainly has made mine. Welcome to our Longo Toyota Family! Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

May 23, 2019

Amazing Experience Had an amazing experience. Ashley was very friendly made sure I was sure about my purchase. Didn't push me towards any car, let me find a car that was More

by Amon33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Mixco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

Longo Toyota responded

Hi Amon33 - it's Longo Toyota wanting to THANK YOU so much for your shout out on DealerRater. I'm so delighted to read of the caring attention provided by Ashely. Thank you once again, for being the most important part of our business. Team Longo

May 23, 2019

Quick and painless Ashley was very helpful and professional going over and beyond to help me find my car . I felt like family , was treated with quality and respect at a More

by HappyCamper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Mixco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

Longo Toyota responded

Hello HappyCamper - it's Longo Toyota wanting to say THANK YOU so much for your post. Glad to read of the caring attention Ashley provided. CONGRATULATIONS!!!!!! Team Longo

May 23, 2019

Fast, Easy, and quick Found the vehicle I wanted online, I applied for it online and the next day Jose and his partner Fred met with me. Got my extended warranties, checked More

by Amorales88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

Longo Toyota responded

CONGRATULATIONS Amorales88 on your recent purchase from Longo Toyota. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo / JDS / Fred for your car care needs. Hurry back and welcome to the Longo Family! Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

May 23, 2019

Amazing Customer Service I had an amazing experience looking for a certified used vehicle. I am a first time car buyer and Oscar made the process very simple. He was extremely More

by Evelyn96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
May 23, 2019 -

Longo Toyota responded

Good Morning Evelyn96 and what a great way to begin our day! I'm so delighted to read of the caring attention provided by Oscar and the team at Longo Toyota. Enjoy your beautiful Toyota and welcome to the Longo Family! Team Longo

May 22, 2019

Oscar made our life easy today! I wasn’t actually expecting Oscar to help me out today to find a car. But I believe everything happens for a reason!!! He did above and beyond in help More

by Jeysi WestCovina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
May 23, 2019 -

Longo Toyota responded

THANK YOU so much for starting our day off at Longo Toyota with a big smile. Wow what a great review on DealerRater. I will make sure that Oscar receives a copy of this review, I know it's going to make his day, it certainly has made mine. Welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director D: 626.580.6057

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