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Longo Toyota

El Monte, CA

4.8
5,070 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,070 reviews

March 05, 2019

Jimmy is the man! Jimmy Htun was so kind and helpful. There was no pressure, fast talking, or haggling; just great information to make an informed decision. He ensured More

by Daissey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Pham
Mar 05, 2019 -

Longo Toyota responded

Thank you so much for the shout out on DealerRater and we appreciate your efforts in recognizing one of our team members, Jimmy Htun. I will make sure he receives a copy of this review, I know it will make his day, it certainly has made mine. Hurry back! Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057

March 05, 2019

Awsone Awsome!!! Thanks for an easy transaction all went very well will be back for another tundra at longo toyota the best deal you can get is here!! More

by Sheba 3508
Recommend Dealer
Yes
Employees Worked With
Cesar Macalino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2019 -

Longo Toyota responded

Thank you so much for sharing with others about your visit to Longo Toyota /Cesar. The Tundra is a beautiful truck - Nice Job... Welcome to the Longo Family! Team Longo

March 03, 2019

Best first time purchase experience I want to share my first time purchasing a car at Longo ! Definitely mines and my fiancé favorite dealership . Juan was amazing and so kind and made t More

by Susanben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Longo Toyota responded

Hi Susanben, Thank you for the awesome review! We are certainly happy you came by! Cant wait to share your comments with Juan. We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations to you and your fiance on your Honda and keep spreading the word about Longo Toyota. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

March 03, 2019

Great service Ruben was very helpful when helping me buy my toyota Im. I had an issue with the monthly finance payments at first but he helped in getting it to a pr More

by Eddie2695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Longo Toyota responded

Hi Eddie2695, Thank you for sharing your feedback. Were happy to read that Ruben was able to resolve your issue. Congratulations on your purchase and please continue to spread the word about Longo Toyota. Love Longo Toyota

March 02, 2019

Great service. Patient and courteous. Met with Fred Williams to purchase our third car from this dealership. Fred was courteous and helpful. He took time to answer all of our questions. If More

by Sansooman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Longo Toyota responded

Hi Sansooman, WOW! Congratulations on your third car! We are pleased to read you are a returning guest. Thank you so much for sharing your experience and keep spreading the word about Longo Toyota. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

March 02, 2019

Overall great experience I had a very pleasant experience buying a used car at Longo. The car was in great shape, the price was fair, and the process was easy. Isaac was accom More

by vee96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Longo Toyota responded

Hi vee96, Congratulations. Thank you so much for sharing your experience. Cant wait to share your comments with Isaac. Love Longo

March 01, 2019

Got a great deal on my purchase along with continued custome I had a great experience working with Isaac. I typically wait to give my reviews due to a lack of support after a purchase is made but Isaac continues More

by Jackiel89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Longo Toyota responded

Hi Jackiel89, Thank you for the awesome review! I am so pleased to read the continued attention provided by Isaac. We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Great job to Isaac and Mandi! Keep spreading the word about Longo Toyota. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

March 01, 2019

Very Happy Love his energy and happy with his customers service skills. He gave us what we wanted it and what we need it. Thank you! Ruben was very helpful. More

by Yamilet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Longo Toyota responded

Hello Yamilet, Thank you so much for your kind words. We certainly appreciate you sharing your experience that you had with Ruben. From all of us here at Longo Toyota - Welcome to our Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

February 28, 2019

Honest and straightforward This was my very first time purchasing a car so I’ve visited a lot of dealerships before coming here. Being a woman in my 20s shopping for a car al More

by Lizzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheri Jiang
Feb 28, 2019 -

Longo Toyota responded

THANK YOU so much and welcome to the Longo Toyota Family!!!! I'm so delighted to read of the caring attention provided by Ruben/Sheri. Make it a great day. Team Longo

February 27, 2019

Hovig at Longo is great I Have gotten a number of cars at Longo Toyota starting with the Penske guys they always have taken good care of me and my family. Hovig is great I h More

by bc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hovig Baghdassarian
Feb 28, 2019 -

Longo Toyota responded

THANK YOU so much for posting your experience on DealerRater. I couldn't agree with you more about Hovig and his attention to detail. Keep spreading the word about Longo Toyota/Hovig we can never have enough business. Kary Loefler Guest Relations Director

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