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Longo Toyota

El Monte, CA

4.8
5,065 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,065 reviews

February 21, 2018

Good Dealership Was treated excellent, very friendly and kind. Explain everything in detail. Had so much patience. Offer us the best car deal. Felt very happy with my More

by Amateo89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2018 -

Longo Toyota responded

Thank you so much for posting a 5 star DealerRater review. I can't wait to share this with Ruben. Call us if you need us, we're always here to listen! Team Longo

February 20, 2018

Great customer service Jerry was very helpful and provided exceptional customer service. He was very informative and made the car buying process very smooth. Very satisfied More

by Jvaldivia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Ramirez
Feb 21, 2018 -

Longo Toyota responded

Glad to read that Jerry took great care of you. From all of us here at Longo we really do appreciate your business. Make it a great day! Team Longo

February 20, 2018

Excellent experience It’s my first time to lease a car and Andy Wong helps a lot and give a great deal. Excellent costumer service highly recommend 🙂 More

by Joy0923
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loyd Aler
Feb 20, 2018 -

Longo Toyota responded

Hi Joy0923 It's Longo Toyota wanting to say *** CONGRATULATIONS *** glad to read that Andy Wong took wonderful care of you. Leasing is a wonderful alternative. Make it a great day and keep spreading the word about Longo / Andy we can never have enough business Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057 E: kary.loefler@longotoyota.com

February 19, 2018

"AMAZING SREVICE" Sam, has been one of the best customer service representatives I have ever experienced. He was very attentive, good listener, and able to meet my need More

by Gabtiel E Cortes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Halawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2018 -

Longo Toyota responded

Hi Gabtiel E, We are so happy to hear about your amazing experience with Sam. We will be sharing your awesome comments with him. Congratulations on your new Toyota! Looking forward to seeing you here for your first Maintenance Service. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

February 19, 2018

Excellent experience My husband and I had a wonderful experience at Longo Toyota. Our sales representative Juan Maldonado was very knowledgeable and professional. He made More

by Mine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2018 -

Longo Toyota responded

Hello Mine, You made the right choice coming to Longo Toyota. Thank you so much for sharing your experience with Juan Maldonado. Congratulations on you new Toyota! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

February 19, 2018

Great buying experience! Took home our 2015 Rav4 Limited and had a great buying experience. Loved the no pressure sales approach. All the other dealerships we visited didnt wa More

by Tsong777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Feb 20, 2018 -

Longo Toyota responded

WOW a 2015 Rav4 Limited - what a great vehicle. Hi it's Kary Loefler, from Longo Toyota. I manage our online reputation and came across your DealerRater review. I cannot wait to share this with David, I know it will make his day. Welcome to the Longo Family! Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057 E: kary.loefler@longotoyota.com

February 19, 2018

he is very good sale and friendly good location, good price, and friendly sale person. big dealer ship and reliable can be trusted. series for car seven days a week, some time will ha More

by longotoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2018 -

Longo Toyota responded

Thanks for the DealerRater shout out - glad to read Jimmy took great care of you! Team Longo

February 19, 2018

Worked with my budget, very accommodating and friendly. Straightforward, accommodating based on your financial situation. Danny worked hard to get the monthly payment I'm comfortable paying and very patient More

by Rodolfo Dicioco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Camarillo
Feb 20, 2018 -

Longo Toyota responded

Hello Rodolfo Dicioco My name is Kary Loefler, Guest Relations Director for Longo Toyota. We wanted to THANK YOU so much for taking time out of your day to post this awesome DealerRater review. I will make sure that Danny gets a copy, I know it will make his day! Kary

February 18, 2018

Great Experience With Customer Service I would definitely come back and buy my next car here... Jimmy has the greatest customer service, his kind, polite, and very friendly... I recommend L More

by blackheartfrs2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2018 -

Longo Toyota responded

Hello blackheartfrs2018, Thank you so much for your kind words. We certainly appreciate you sharing your experience that you had with Jimmy. From all of us here at Longo Toyota - Welcome to our Family! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

February 18, 2018

Happy Customer! Very pleased with the service I've received from Takin and definitely will recommend Longo dealer to family and friends. Keep up the good work and th More

by sefilina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Feb 19, 2018 -

Longo Toyota responded

Hello sefilina, CONGRATULATIONS on your new Toyota. We are glad to hear that Takin Ghaznavi took great care of you. We definitely appreciate your business and look forward to seeing you for your first service. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. Jessica.becerra@longotoyota.com

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