Longo Toyota

Great Loved my experience Gracie Camba is the best she made this transaction smooth and comfortable for me and my family,,, all my 5 star are based on my ex Loved my experience Gracie Camba is the best she made this transaction smooth and comfortable for me and my family,,, all my 5 star are based on my experience. She is the best! More

Excellent customer service We are returning customers to Longo Toyota.We purchased a toyota corrolla today. Cassey Castaneda very helpful and provided excellent customer servic We are returning customers to Longo Toyota.We purchased a toyota corrolla today. Cassey Castaneda very helpful and provided excellent customer service. We highly recommend thjs dealer. We will be back. More

Gracie Camba is Top Customer Service Gracie Camba helped me take advantage of Longo's summer sale. I was able to turn in my Scion tC which had excess mileage. She worked out a deal to h Gracie Camba helped me take advantage of Longo's summer sale. I was able to turn in my Scion tC which had excess mileage. She worked out a deal to help me so that I did not have to pay for the excess mileage payment and three remaining payments. Gracie was able to get me my wish list on a Prius car. I am one truly delighted and appreciative return customer with the excellent service given to me today. Thank you so much, Gracie! More

Very good service, the staff was so helpful I came in with my boyfriend to buy a car they got us an amazing deal exactly within the price range, they didn't stop helping until we were satisfied. I came in with my boyfriend to buy a car they got us an amazing deal exactly within the price range, they didn't stop helping until we were satisfied. Ruben in sales was so helpful. Great team, great service!!! More

GREAT CUSTOMER SERVICE GREAT SALES AND MANAGEMENT TEAM. BOTH GAVE US A LOT OF USEFUL INFORMATION. GREAT CUSTOMER SERVICE AND GOOD KNOWLEDGE. I WOULD DEFINITELY RECOMMEND MY GREAT SALES AND MANAGEMENT TEAM. BOTH GAVE US A LOT OF USEFUL INFORMATION. GREAT CUSTOMER SERVICE AND GOOD KNOWLEDGE. I WOULD DEFINITELY RECOMMEND MY FRIENDS AND FAMILY More

Great dealership I like war with him they are a great worker thanks for help me, my next car . I think I buy my next car with him too I like war with him they are a great worker thanks for help me, my next car . I think I buy my next car with him too More

BEST SERVICE EVER My parents and I drove from San Jose, CA to Longo Toyota in search for a 2014 Toyota Highlander, the car shopping experience was so great I need to sp My parents and I drove from San Jose, CA to Longo Toyota in search for a 2014 Toyota Highlander, the car shopping experience was so great I need to spread the word. CHRISTIAN EGURVIDE is the guy to see at Longo Toyota. Christian is bilingual in Spanish and English, he is very professional listened to what it was we wanted and did not try to push anything we were not interested in. We are very happy with the price of the vehicle! Before we drove off he helped me connect my Bluetooth and made sure I knew what every button was for. I am so happy we made the drive and in the future will make the drive again for other vehicle purchases. Overall my parents and I are very satisfied with the purchase and purchasing experience. Thank you Christian! More

Purchasing cars from Arina Romanovskaya at Longo Toyota We had planned to purchase a Toyota Corolla. We went through the Longo Toyota at El Monte’s website to contact a sales person and we decided to c We had planned to purchase a Toyota Corolla. We went through the Longo Toyota at El Monte’s website to contact a sales person and we decided to call Arina Romanovskaya. We spoke with Arina and she was nice enough to accept us within an hour. I had asked about prices over the phone. When we got there Arina had the price with the entire breakdown and expenses printed ready in a file for us. Arina was very professional, knowledgeable, detailed, courteous, organized with excellent communication and people skills. She went through all the details and all financing with us and made us feel very comfortable. Arina made the process so simple, straightforward and easy for us that we decided to buy a second Toyota and my sister that was also there decided that she would like to purchase a third one. Even though my sister had some issue with her credit Arina helped us buy the car. She also worked with her manager to help us get a better price. Arina has excellent management abilities. Through the whole process she was always a few steps ahead running back and forth to put everything together from insurance, finance, window tinting, ordering the accessories, all lined up for us and they were delivered as promised. Arina explained Gap Insurance and Warranties with such detail and patience, that we had never experienced before. During test drive she was very patient and knowledgeable explaining everything in detail like a teacher. Two of the cars did not have bumper protection and she immediately had it all taken care of. She went through phone pairing and Bluetooth hands free functions and voice recognition. Demonstrated Sirius XM satellite radio and all that went with it. For insurance Arina immediately contacted Juan Reyes, AAA Insurance agent at Longo Toyota. He came over and set up the car insurances and took care of it very smoothly. Arina took us to the service department and introduced us to Jimmie Sauceda and the manager Matthew Menendez. They were both very helpful and professional explaining the window tinting, pricing and future servicing for our cars. She also went over the maintenance schedule. For financing at Longo, Arina took us to Rachel Amin who was a very nice lady, super professional and organized. She had inputted everything in the computer system and all completed so when we sat at her desk she only had to go over them with us and get our signatures. She also explained other protection programs Toyota has in detail for us very patiently even though it was late at night. Though the process took many hours Arina worked tirelessly and stayed very late until the whole process was completed late at night. We were hesitant about car dealerships but after working with Arina we have a different perception of car dealerships. Arina Romanovskaya’s outstanding first class, top- notch customer service, professionalism, caring, kindness, knowledge, patience and many follow ups to make sure everything is to our satisfaction has left us with a very pleasant and memorable experience. We went to buy one Toyota and we left with three Toyotas a few hours later, and it was all because of the experience we had with Arina Romanovskaya at Longo Toyota. Thank you Arina and the Longo Toyota Team. More

The best, simply the best! Hitched a ride with my sister who had bought a car from Fred Williams in 1998! And I drove my new Pre-owned Certified Used Toyota Carolla L home. Fr Hitched a ride with my sister who had bought a car from Fred Williams in 1998! And I drove my new Pre-owned Certified Used Toyota Carolla L home. Fred Williams is a super salesman. Stayed after hours just to help me! And, It was so late he prayed that I would get home safe! I love the fact that all Certified Pre-owned Used cars from Longo Toyota come with a set of brand new tires and new brakes. I like the fact my car was previously driven by Enterprise Car Rental Company because I know rental cars must be checked in and out, and repaired right away! Maintenance record is perfect! I drove two identical cars and like how one drove better. I said Why would I say that to which Mr. Williams said the one I liked better was smoother. I like that because I was certain I chose the right one! Five stars to my experience. I have already told others in Palm Springs to go to Longo Toyota in El Monte! More

Takin Ghaznavi Takin was very friendly and knowledgeable. He carried himself in a professional manner while creating a friendly relationship with us during our visit Takin was very friendly and knowledgeable. He carried himself in a professional manner while creating a friendly relationship with us during our visit to Longo Toyota. He quickly answered any questions we had and was very familiar with Toyota vehicles. Our experience with Takin was pleasant and I would recommend him to anyone in the market for a used vehicle. More