Longo Toyota

Great decision! Came in to buy a used Toyota Prius and the process was simple and easy. Happy with the decision to come in. David Reyes was helpful throughout! Came in to buy a used Toyota Prius and the process was simple and easy. Happy with the decision to come in. David Reyes was helpful throughout! More

Best service at a dealership. When you hear about buying or leasing a new car, everyone tells you how much of a nightmare it is, so I came into it thinking I was going to get bulli When you hear about buying or leasing a new car, everyone tells you how much of a nightmare it is, so I came into it thinking I was going to get bullied into buying the car no matter what. When I first met David he was very straight up and didn't play any games he took me for a test drive in the car and explained how great the Tacoma is. When we got back to his desk to look at the numbers on the truck he was very helpful with how much I should put down and helping me find the best deal possible without breaking the bank. After the numbers instead of grilling me and making me feel like I was wasting his time he allowed me to think about it and call my mother to see her input on it before I finally made my decision which I felt I was getting the right deal on my first truck and all thanks to David it wasn't a nightmare and when it's time for a new car I'll make sure to give David a call to come in on a day he's working. More

Quick and easy buying David was knowledge about car. I got a good deal on my 2015 Honda civic. He's very helpful. We don't have to wait for hours to get paper work done lik David was knowledge about car. I got a good deal on my 2015 Honda civic. He's very helpful. We don't have to wait for hours to get paper work done like used to.I got my 2000 Toyota with Longo Toyota before. Totally reliable dealership and I will go back again for another car. More

Worst experience I bought my certified pre owned Tacoma from Longo a little over a month ago because I use to know the Longo family. I paid a fair but closer to retail I bought my certified pre owned Tacoma from Longo a little over a month ago because I use to know the Longo family. I paid a fair but closer to retail price which felt fair once I got the 1 year free maintenance and purchased the best warranty possible. I felt a shimmy in my brakes shortly after purchase and a friend who is a certified Toyota mech told me to take it back at my service because my rotors are warped and they need to replace them. So I went in for my first service, called in advance and made an appointment for 1 because they said they would need time to deal with the brakes. So I arrive at 1 and at 4 they tell me that the rotors are warped and the pre owned manager said he wouldn't warranty them. I said ok bring my truck to the front and I'll talk to the manager. I didn't get his name but what I encountered was a very condescending xxx who talked through a cheesy smile while blaming me for not bringing it in sooner. Long story short I cursed out every one in that building and left to get my truck. Now it's 5 pm, so they hand me the paperwork and all they did is rotate tires. I talked to service manager and he explained that one year maint is 1 tire rotation, then 1 oil chance ad lastly one more rotation, THATS IT! So apparently I'm not ready for an oil change so I don't get one. To add insult to injury I didn't was my car because of the dirty paws doing service and the idiots wiped down my black truck and swirled the paint. These guys are horrible! I will give them the opportunity to detail my truck and replace my rotors and change my oil and I'll take my posts down, so when you see this still posted 6 mos from now you will have proof as to the caliber of dealership! More

David was the best David was amazing. From the initial phone call to the final handshake, he handled my business with professionalism and care. He was extremely personab David was amazing. From the initial phone call to the final handshake, he handled my business with professionalism and care. He was extremely personable and willing to work with my needs. David made me feel like I was buying MY car and not just another used vehicle. Him, Mario, and JJ were all first class. I would recommend their team to anyone! More

BEST DEAL FOR FIRST TIMER !! Andy help me to get a good deal with this brand new car I got and they were patient and very helpful when I was explaining and he knew what I wanted a Andy help me to get a good deal with this brand new car I got and they were patient and very helpful when I was explaining and he knew what I wanted and needed . I would really recommend Andy to a lot of people to talk to him for a car deal . More

Poor salesmanship The worse experience I have ever had at a dealership. What a waste of a trip. He knew absolutely nothing about the car. It was very dirty like it was The worse experience I have ever had at a dealership. What a waste of a trip. He knew absolutely nothing about the car. It was very dirty like it was sitting in the backyard for months & used for test drives (it had 30 miles on it) & there were scratches on the front spoiler & fender. And he wasn't even willing to work with me on the price because of these scratches. He said just bring it back & we will take care of it. Why would anyone buy a brand new car just to have to bring it back to get scratches fixed!!! Would you? He also wanted to charge me an extra $750 for the rear spoiler. Then I said I should have went to a dealership closer to my house & he said I wouldn't blame you if you did. REALLY? Like he didn't care if he sold me a car or not. Well screw that!!! He's definitely not a customer oriented salesman. He acted like he was doing me a favor. I have already purchased the car at a better dealership that actually cares about their customers. I will definitely never go to Longo & will tell everyone I know not to either. These guys suck!. More

Best Interaction I just want to share my experience with working with Alan and Longo. Consider the long time best customer service considerations - Customer is always I just want to share my experience with working with Alan and Longo. Consider the long time best customer service considerations - Customer is always right. Never say no. That mentality blended with product know how and easy to explain and patient experience. Never had this level of engagement even at a premium brand dealer. Fantastic! More

Best experience ever thanks for the big help and understanding. I will sure go back and recommend them great on explaining step by step thanks again ever thanks for the big help and understanding. I will sure go back and recommend them great on explaining step by step thanks again More

best in socal longo has the best sales people an great service and the biggest inventory of toyota's. called many dealerships but longo couldn't be beaten longo has the best sales people an great service and the biggest inventory of toyota's. called many dealerships but longo couldn't be beaten More