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Longo Toyota

El Monte, CA

4.8
5,159 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,159 reviews

July 07, 2017

Fast Amazing Service! Our experience with Jeff was a great one! He was very fast and did not play games, very straight and to the point. We reached a deal very quickly. Ove More

by Malinda
Recommend Dealer
Yes
Employees Worked With
Jeff Do
Jul 10, 2017 -

Longo Toyota responded

Hello Malinda, My name is Regina Cortes, Guest Relations Supervisor for the dealer. I want to thank you for sharing your wonderful sales experience with Jeff Do. I know you put a smile on his face just knowing he has met your expectations. We want to thank you for choosing Longo. Congratulations, Regina Cortes

July 06, 2017

Happy !!! The first thought when you think of a salesman is "liar" someone that's dishonest and only cars about how many things they sell but that was not our More

by Audri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2017 -

Longo Toyota responded

Happy Friday Audri - It's Longo Toyota and I can't thank you enough for this awesome review. We know you have many choices when selecting a brand / dealer and we're all so very honored you've chosen Longo for your car care needs. Make it a great day and have a safe weekend Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

July 06, 2017

Sincerely Care My fourth purchase here at Longo Toyota, the sincerity of the Team here at Longo Toyota El Monte is what makes me return. I return to the same sales More

by Gmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2017 -

Longo Toyota responded

Good Morning Gmom - THANK YOU so much for your loyalty with Longo Toyota - WOW 4th vehicle nice job! I'm so delighted to read of the caring attention provided by Ruben/Derek - they are certainly two team members that contribute to our success. Welcome back and THANK YOU once again, for being the most important part of our business. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

July 05, 2017

A+ Service Jeff Do was very professional and knew a lot about the cars. He provided fast service and were able to get us in and out of the busy dealership within More

by Robert Li
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Do
Jul 05, 2017 -

Longo Toyota responded

CONGRATULATIONS on your brand new Toyota from Longo Toyota. I'm so delighted to read of the caring attention provided by Jeff and couldn't agree with you more how important he is to our mission towards guest satisfaction. Make it a great day and hurry back Kary Loefler Guest Relations Director Longo Toyota

July 05, 2017

BEST SALESPERSON Fred Williams was awesome! No pressure, I told him what I wanted and he delivered 👍🏼I would highly recommend him to all interested in purchasing a T More

by MrsCamacho24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2017 -

Longo Toyota responded

Thank you for the DealerRater shout out and congratulations on your newly purchased Toyota. Make it a great day and keep spreading the word about Longo / Fred we can never have enough business. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

July 04, 2017

Great Service Gracie is the best! She has remarkable people skills and is uncommonly attentive and honest. Did not cut any corners with her service and information. More

by Torres3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Jul 05, 2017 -

Longo Toyota responded

Good Morning Torres3 - Thanks for the shout out on DealerRater about your experience at Longo Toyota / Gracie. I will make sure she receives a copy of this review, I know it will make her day, it certainly has made mine. Kary Loefler Guest Relations Director Longo Toyota

July 04, 2017

JEFF DO can DO it!! Truly thankful for Jeff Do. Jeff went above and beyond for my family and I in every area. He truly cares about his clients and their needs. Knowled More

by Reyes2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Do
Jul 05, 2017 -

Longo Toyota responded

WOW - LOVE * LOVE * LOVE this review on DealerRater - Thank you so much for sharing with others who follow DR about your experience at Longo Toyota. Congratulations on your brand new Toyota Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

July 03, 2017

Quick, easy, convienient, straight forward I am giving 5stars as I came in to finance a lease I had. Instead Gracie helped me look into leasing another vehicle at a affordable price with NO mon More

by Mrcscampos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Jul 05, 2017 -

Longo Toyota responded

WOW - What an awesome review - Thank you for taking the time to post. Make it a great day and welcome to the Longo Family Sincerely, Kary Loefler Guest Relations Director

July 03, 2017

Super friendly and helpful Gracie helps me to find my dream car and a really good deal that I could not refuse. She is so friendly and helpful. I would definitely recommend my f More

by Covamak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Jul 03, 2017 -

Longo Toyota responded

WOW what a great way to begin my Monday - We LOVE * LOVE * LOVE 5 star DealerRater review. Congratulations on your brand new Toyota from Longo Toyota Kary Loefler Guest Relations Director Longo Toyota

July 03, 2017

Great Customer Service Sales person was great professional,friendly and more than anything really care. He had the patients to look for the right fit. He explain everything More

by Joss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2017 -

Longo Toyota responded

Thank you so much for sharing your experience at Longo Toyota with those who follow DealerRater. Please be safe this holiday and hurry back Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

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