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Longo Toyota

El Monte, CA

4.8
5,145 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,145 reviews

May 27, 2017

Amazing experience!!! Sammy is an incredible salesman!! He got me exactly what I wanted and in my budget. He was patient and kind throughout the whole process. Sammy made p More

by Kamarin1790
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Wang, Financial Services
May 31, 2017 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for this awesome posting & CONGRATULATIONS on your 1st car - Nice Job! Make it a great day and welcome to the Longo Toyota Family Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

May 25, 2017

The best dealer there is. Make sure you ask for him! Andy is excellent in every way. From beginning to end he was clear, helpful, and extremely supportive of what our requests were. You get the feeling t More

by Vanessa K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2017 -

Longo Toyota responded

Hi Vanessa - It's Longo Toyota wanting to say CONGRATULATIONS and thank you for posting on DealerRater about your experience - Make it a great day Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

May 24, 2017

Excellent Experience David Reyes provided outstanding service throughout our entire car buying experience at Longo. From our initial phone conversations to coming in & pur More

by Enoc jorrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reyes
May 26, 2017 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for posting this awesome review. I cannot wait to share this with David. Congratulations on your Camry and Welcome to the Longo Family! Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

May 23, 2017

Use Fred Williams I never knew an honest car salesman existed, but Fred Williams is that. I've used him for years--just yesterday to buy a new car for myself. I've re More

by organizedmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 24, 2017 -

Longo Toyota responded

Good Morning and THANK YOU so much for posting this awesome DealerRater review. I will make sure that Fred receives a copy, I know it will make his day, it certainly has made mine. Thank you, Kary Loelfer Guest Relations Director Longo Toyota 626.580.6057

May 21, 2017

Wonderful Salesman Hovig has been my only salesperson since I leased my first car with Longo Toyota and I've leased three! He listens and strives to meet your needs and More

by baroyster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hovig Baghdassarian
May 22, 2017 -

Longo Toyota responded

Congratulations on your brand new Toyota purchase from Longo Toyota. We cannot THANK YOU enough for posting this awesome review. Call us if you need us we're always here to listen. Kary Loefler Guest Relations Director Longo Toyota

May 21, 2017

Best car buying experience. Nothing but great things from this dealership. David Reyes assured me that there would be no surprises if I came in. He was honest, fair and upfront w More

by ericdk@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reyes
May 22, 2017 -

Longo Toyota responded

Good Morning and Happy Monday - It's Longo Toyota wanting to say THANK YOU so much for this kind posting. I'm so delighted to read of the caring attention David provided during your visit to Longo. Hey make it a great day and welcome to the Longo Toyota family Kary Loefler Guest Relations Director Longo Toyota

May 21, 2017

Rude sales Rude AF. Very very rude person ! I wondered where is his manner at?! this kinda person should never be a sales person! SMH! He really makes lingo Toyo More

by Disappointed buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Lo
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2017 -

Longo Toyota responded

Good Morning - My name is Kary Loefler, Guest Relations Director for the campus. I am extremely sorry that your recent visit to our sales department was such a disappointment, particularly since you had chosen our dealership for your auto care needs. We take all of these comments and suggestions as opportunities to improve our business and of course, our guest’s experiences. Because of the anonymity of DealerRater (a good thing!), we don't have any way to contact you or research your visit thoroughly to resolve any concerns you may have. Please contact me directly at (626) 580-6057 or kary.loefler@longotoyota.com Sincerely, Kary

May 18, 2017

Fred Williams was great I was in a hurry and Fred helped make the process quick and easy. Fred was friendly, open to ideas, and seems a quality person. More

by DML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2017 -

Longo Toyota responded

Happy Friday DML - It's Longo Toyota wanting to CONGRATULATE you on your purchase. I can't wait to share this review with Fred, I know it will make his day it certainly has made mine. Sincerely, Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

May 15, 2017

He was Awesome!! David was so patience and nice. He made my buying experience so easy and enjoyable! I have bought all my cars (corolla, 4 runner, sienna, to now Hybri More

by MONICA HONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Liu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2017 -

Longo Toyota responded

Hello Monica, My name is Regina Cortes, Guest Relations Supervisor for the dealer. I'm so happy David Lui took wonderful care of you during your auto purchase. We want to thank you for coming back to Longo and sharing your feedback with us. Congratulations, Regina Cortes

May 13, 2017

Awesome!! He was patient and genuinely concerned with finding a car that was right for me and my budget. This was my first time buying a car and he was so atten More

by Conena1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2017 -

Longo Toyota responded

Hello Conena1, My name is Regina Cortes, Guest Relations Supervisor for the dealer. I'm so happy Isaac Banos took wonderful care of you during your auto purchase. We want to thank you for choosing Longo and sharing your feedback with us. Welcome to our Longo Family. Congratulations, Regina Cortes

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