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Longo Toyota

El Monte, CA

4.8
5,140 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,140 reviews

January 20, 2024

Jose, was attentive, responsive, easy to communicate with, always concerned with customer satisfaction. Made the buying process easy. Will definitely return when we need more fleet vehicles. More

by Randall.baxter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Longo Toyota responded

Welcome to the Longo Toyota Family, we're honored to serve you and please enjoy what you drive. Team Longo

January 19, 2024

It’s a great dealer with professional people who I trust to buy car from and have repairs done. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 19, 2024 -

Longo Toyota responded

Thank you for all the trust you have in our company (Longo Toyota) for your auto care needs.

January 19, 2024

Didn’t feel happy for me or for the deal. Everything was business even though I put more than half down. More

by Jazz437
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Longo Toyota responded

We wanted to acknowledge your posting and extend our apology for any dissatisfaction you may have. Although we know buying | leasing a vehicle is a very big decision, today’s market is very demanding, especially on the Toyota Highlander. We were able to discuss your visit thoroughly with all those involved and the expectation of wanting more of a price reduction in the cost on a very sought after model, was something we were not able to offer. We’re sorry for any disconnect you have and your feedback has been noted

January 18, 2024

Very friendly and not pushy. Would buy another car from Longo. Especially appreciated all the work and help from Marcos Viveros our salesman. More

by Camcarroll54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Viveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David G. in Finance Dept.
Jan 18, 2024 -

Longo Toyota responded

Thank you for coming to Longo Toyota and happy knowing Marcos took amazing care of you during your visit.

January 18, 2024

Excellent customer service! Noli really made it feel like my car is the only car in service. Of course I dropped off early. Thank you Noli! Turn around is a swift! Price is comp More

by caoalex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Hiep
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Longo Toyota responded

We're so happy knowing of the caring attention provided by Noli and the service team @ Longo Toyota. We never want you going anywhere else for your auto care needs. Make it a great day!

Jan 19, 2024 -

caoalex responded

I shall return for the next maintenance service and perhaps the next car or truck!

January 18, 2024

Plenty of selections. Was able to test drive several cars. Reasonable price compared to the other dealer. More

by sung.ja.kho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota

January 18, 2024

Absolute best gentleman. Gentle, funny, straight up. Helped me out at every step of the process and made me feel comfortable More

by Danruth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Longo Toyota responded

You only deserve the best service when coming to Longo Toyota. We're honored to help you find the perfect vehicle

January 17, 2024

The best, most relaxing, and professional group I have ever dealt with in my 50 years of driving and buying cars. More

by russtevens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Longo Toyota responded

Welcome to the Longo Toyota family and please enjoy what you drive

January 16, 2024

Everyone I worked with was super helpful and knowledgeable. Highly recommend going to Longo Toyota! More

by Austin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Longo Toyota responded

Thank you Austin for taking time out of your day to share with others on DealerRater about your sales experience with Longo Toyota and Michael Kim. Enjoy what you drive and welcome to the Longo family...

January 16, 2024

Michael Kim was very knowledgeable and professional during the purchasing process. I would definitely recommend Michael and Longo! More

by Tcchen
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Longo Toyota responded

Congratulations and thank you for coming to Longo Toyota for your auto care needs. Enjoy!

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