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Longo Toyota of Prosper

Prosper, TX

4.9
1,399 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,399 reviews

October 22, 2020

Service department was fast, courteous and informative. The facility is clean and comfortable. Convenient to my house and easy online scheduling. Bring back the coffee !! More

by Homeyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco "Cisco" Jimenez
Oct 22, 2020 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater. We work very hard to keep our facility clean and comfortable for our guests and appreciate your feedback on our coffee service. Make it a great day and we will see you in another 5K miles or 6 months.. Kary Loefler Guest Relations Director

October 20, 2020

I have always received and continue to receive excellent customer service from smiling faces. I purchased an extended service warranty and it was definitely worth it. More

by hollyn.williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco "Cisco" Jimenez
Oct 21, 2020 -

Longo Toyota of Prosper responded

Welcome back and delighted to read of the ongoing service the team provides at Longo Toyota of Prosper. Make it a great day and stay well. Kary Loefler Guest Relations Director

October 15, 2020

I had a great experience when buying my new RAV4. Everyone was exceptionally friendly &helpful. Harrison Murphy had a great deal of knowledge about my vehicle and pointed out a lot of the features. More

by jeanniedavis_75092
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrison Murphey
Oct 15, 2020 -

Longo Toyota of Prosper responded

Good Morning and CONGRATULATIONS on your RAV4 purchase! All of us at Longo Toyota of Prosper are honored that you've chosen us to handle your car care needs. Enjoy what you drive and hurry back Team Longo Toyota of Prosper

October 15, 2020

Olumide did a very good professional work, he treated us with respect and the sale process was very fast. Thank you for all your help. Great job. More

by caviles24
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Olumide Betiku, Olu Betiku
Oct 15, 2020 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and delighted to read of the caring attention provided by Olumide - Make it a great day and enjoy what you drive. Team Longo Toyota of Prosper

Oct 18, 2020 -

caviles24 responded

If I want to buy another car in the future, definitely I will go back to Longo Toyota and i will look and talk to Olumide again.

October 12, 2020

Very friendly people very knowledgeable very quick on Very friendly people very knowledgeable very quick on battery replacement on a Saturday afternoon. If somebody’s going to give you a review please do More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase
Oct 12, 2020 -

Longo Toyota of Prosper responded

Hi Steve - Thanks for the shout out on DR about your visit to Longo. We're mindful that some guidelines requirements, for different social platforms maybe inconvenient but appreciate your efforts in recognizing our team. Make it a great day and hurry back Kary Loefler Guest Relations Director

October 09, 2020

always everything great, and also David he is the best, i’m really happy working with this company, clean, fast, friendly, everrrrrrrrrrrrrry thiiiiiiiiiiiiiings awesome, tnx. More

by mohammad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Maldonado, Francisco "Cisco" Jimenez
Oct 10, 2020 -

Longo Toyota of Prosper responded

Good Morning Mohammad - Happy Saturday from all of us at Longo Toyota of Prosper and thank you, for all the kind words you've mentioned in your DealerRater review. Hurry back! Kary Loefler - Guest Relations Director

October 05, 2020

Aaron was very helpful and responsive to all my questions before coming in and on site. As a first-time car buyer, he helped me understand the process, answered my questions, and was knowledgeable about the More

by Jesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Koronkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Longo Toyota of Prosper responded

Hi Jesse - WOW what an awesome review on DealerRater and CONGRATULATIONS from all of us at Longo Toyota of Prosper. We know buying a vehicle for the 1st time is a milestone moment and we're honored you've shared this experience with us! Please know, if you ever have any question, please reach out to Aaron, he's always here to listen! Welcome to our Family Jesse and enjoy what you drive... Kary Loefler Guest Relations Director Longo Toyota of Prosper

October 05, 2020

The service attendant and advisor were helpful and polite. Their professional behavior and actions clearly showed that they respect their customers. All communication was clear, and they made sure th More

by xxxxxx Shine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Longo Toyota of Prosper responded

Happy Monday and THANK YOU for putting a smile on our faces at Longo Toyota of Prosper. This was such a kind hearted review and we really do appreciate your efforts, in recognizing one of our team members, Kenneth. Have a wonderful rest of the week and please be safe! Kary Loefler Guest Relations Director

October 05, 2020

HiReally good in service per service advisor and his Hi Really good in service per service advisor and his name is Fransisco. On time and polite. I like to come back to this service again.Glassexpo, Ale More

by Pgm1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco "Cisco" Jimenez
Oct 05, 2020 -

Longo Toyota of Prosper responded

Thank you for entrusting Longo / Cisco with your car care needs. Hurry back! Team Longo Toyota of Prosper

September 29, 2020

I had a great experience working with Harrison on my new tacoma truck. harrison sent me all details over email/sms prior to me getting at the dealership. Once I got to the dealership he explained the highli More

by Asad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrison Murphey
Sep 29, 2020 -

Longo Toyota of Prosper responded

Good Morning Asad - Great to read of the caring attention provided by Harrison and I couldn't agree with you more about Harrison, he's certainly one of the many reasons why Longo Toyota of Prosper is a company, where our guests really do feel like they're home. Enjoy what you drive and keep spreading the word about Longo Toyota of Prosper / Harrison, we can never have enough business. Kary Loefler Guest Relations Director LTP

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