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Longo Toyota of Prosper

Prosper, TX

4.9
1,427 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,427 reviews

February 15, 2021

Tony was super patient and considerate helping us find best option. Superman was a pleasure to work with, very professional, answers all questions and works with your needs. More

by Single mothers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Longo Toyota of Prosper responded

THANK YOU for the shout out on DealerRater - So delighted to read of the caring attention provided by Tony. Make it a great day and enjoy what you drive. Team Longo

February 14, 2021

Super awesome experience for getting my first car!! Love it! Loved how they were just as excited as I was! Thank you guys so so much!! More

by stephanierda21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Hoss
Feb 15, 2021 -

Longo Toyota of Prosper responded

Thank you for your 5 Star Review. It's such a joyous time when you get a new vehicle and we at Longo share the excitement with you. We are happy to read you Love your new car and glad we were a part of it. Thanks for entrusting us with your vehicle purchase! Team Longo

February 14, 2021

Kenneth has exceptional customer services skills , he actually work for assisting customers and not just spending time 9-5 . Really impressed with his skills and customer services attitude , More

by Afreen01@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Longo Toyota of Prosper responded

Thank you for entrusting us with the service and needs of your vehicle. I will make sure to share your review with Kenneth, you will put a smile on his face. See you next time. Team Longo

February 11, 2021

Love my new car and the commitment that was made to find the car that I wanted and go out of town to pick it up after it was found. More

by dawnsanders1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Mitchell, Olu Betiku
Feb 11, 2021 -

Longo Toyota of Prosper responded

Congratulations on your new vehicle purchased @ Longo Toyota of Prosper. We're all so honored to have earned your trust. Hope to see you in our Service Dept. Take care and enjoy what you drive - Kary Loefler - Guest Relations Director

February 11, 2021

Excellent service, courtesy perfect.Employees had their masks on,which made me feel safe. I was informed in a timely manner about my vehicle problem and how long it would take to fix it Excellent job ke More

by eunny85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase and David excellent customer service
Feb 11, 2021 -

Longo Toyota of Prosper responded

THANK YOU * THANK YOU * THANK YOU for sharing your experience on DealerRater. From all of us at Longo we appreciate your trust in our company. Stay well and hurry back Kary Loefler Guest Relations Director

February 10, 2021

great service i went there with no appt. i was greeted as soon as i pulled into service. Doug was my service advisor. He explained everything order a ride for me to go home. love this place great guy. i will More

by SYEDNAQI2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Longo Toyota of Prosper responded

Thank you for entrusting Longo Toyota of Prosper with your servicing needs and delighted to read that Doug took wonderful care of you and your investment (car). Have a wonderful rest of the week and hurry back. Stay Safe - Team Longo

February 10, 2021

David was great. Very responsive, returned messages in a timely manner. I appreciated the guys showing me the damage and giving me a realistic assessment. Thank you More

by Ironman8437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Longo Toyota of Prosper responded

What a great way to end our day at Longo Toyota of Prosper with such a kind review posted on DealerRater. I'll let David and the team know they really knocked out of the ball park during your visit - We really do appreciate you recognizing our team. Stay Safe and hurry back! Kary Loefler Guest Relations Director

February 10, 2021

My car buying experience was easy and smooth thanks to Vincent Hoss and the team at Longo Toyota of Prosper. I’m sure my mom will be very happy with her gift. Thanks for the great customer service. More

by Carshopper1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Hoss
Feb 10, 2021 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and what a great present for your mom - so sweet!!!!! Call if you need us, we're always here to take good care of you and your family. Team Longo Toyota of Prosper!

February 10, 2021

Tony..aka Superman was great to work with when looking for a new car. He took lots of time with us to make sure we found the right car for us...he listened to our needs and goals and worked hard to help More

by angielovett1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Longo Toyota of Prosper responded

From all of us at Longo Toyota of Prosper - CONGRATULATIONS.... WOOT WOO.... We're so honored you've chosen our dealership to purchase your beautiful SPORTY-RAV4 - nice selection and please enjoy what you drive. Welcome to the Longo Family

February 09, 2021

He is a Get it done Non pushy Sales Person.Therefore its He is a Get it done Non pushy Sales Person. Therefore its easy to make Decisions! He lets me just look and Test Drive.. JVDS More

by jvgolfdoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Maldonado, Vince TalPlacido, Vincent Hoss, Olu Betiku
Feb 09, 2021 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and entrusting us with your car care needs. Make it a great day - Team Longo

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