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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
433 Reviews

433 Reviews of Longo Toyota of Prosper - Service Center

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August 10, 2023

Great store to get service completed. Been coming here since they opened. Please keep up the great work and customer focus. More

by RE
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Longo Toyota of Prosper responded

Make sure you come back and see us soon - Team Longo Toyota of Prosper Svc Dept.

August 09, 2023

Great customer service with reasonable pricing. Service advisor Kenneth James I always does a good job a good More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Longo Toyota of Prosper responded

Thank you Frank for your rating and review about your service visit @ Longo Toyota of Prosper. Have a wonderful rest of your week and hurry back

August 08, 2023

Friendly and professional great customer service. Will recommend to everyone to come to this dealer More

by maria.f.lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Longo Toyota of Prosper responded

Thank you for stopping by Longo Toyota of Prosper Svc Dept and we're honored to have earned your future business.

August 02, 2023

Professional, courteous and friendly team. They provide reliable and timely service. Definitely my preferred dealership for service and repairs. More

by Deeja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Longo Toyota of Prosper responded

Thank you for visiting Longo Toyota of Prosper Svc Dept.

July 29, 2023

Great service and team. Appointments are easy to schedule and wait isn’t long. Would recommend. More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Longo Toyota of Prosper responded

Thank you for the shout out on Dealerrater and delighted to read of the caring attention provided by Kenneth and the Svc team @ Longo Toyota of Prosper

July 26, 2023

The team members are friendly and have integrity. They did not recommend anything that was not necessary. More

by Nicole from Frisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Longo Toyota of Prosper responded

Thank you Nicole for driving to Prosper and visiting our store @ Longo Toyota. We know you must have passed a few dealers and we're honored you've selected Longo | Weston to handle your auto care needs. Make it a great day!

July 25, 2023

They are so friendly, professional and make feel great on every visit. Also, let me add that I drive 4 hours to let this wonderful dealerships awesome service. Kathy Long Haughton, Louisiana More

by KatLong59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a servicing dealer and we're honored you've selected Longo Toyota of Prosper | Doug to handle your auto care needs.

Jul 25, 2023 -

KatLong59 responded

Longo/ Doug is the “BEST “ ever!

Jul 25, 2023 -

Longo Toyota of Prosper responded

We're smiling from ear-to-ear - TY so much

July 18, 2023

I can see the improvements a lot. People are very friendly there. That’s the reason I want to go to your place even though it’s far from my home. More

by Catherina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Longo Toyota of Prosper responded

Thank you Catherina for sharing your viewpoint. Longo Toyota of Prosper is always working diligently on our processes so all our guests continue to enjoy their visits (sls|svc). Make it a great day!

July 14, 2023

Great people always very helpful they get you in and out & make you feel @ home! More

by frankleydecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Jul 14, 2023 -

Longo Toyota of Prosper responded

Have a wonderful weekend and hurry back - Team Longo

July 12, 2023

Fantastic! ! "Weston" is the best & he has helped me since 2019 when I bought my Rave 4! Longo is excellent for maintenance & Purchasing a Toyota ...wonderful More

by Clyde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kary Loefler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Palencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Clyde responded

Excellent Company! I bought my first car from Longo in 2019! Every employee from Sales. Service & maintenance departments are professional, courteous, very helpful and friendly!! I have bought new cars from many dealerships in the past, but never had as "positive experience" in buying a car as I have with Longo Toyota including the continued required service/maintenance!! Weston & Billy have taken excellent care of me & my Toyota Rave 4 since 2019! I highly recommend Longo for new purchases and maintenance ...I can't imagine going to any other dealership!

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