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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
420 Reviews

420 Reviews of Longo Toyota of Prosper - Service Center

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June 18, 2023

I’ve had my Tundra serviced at this dealership several times and each time the level of professionalism and quality has exceeded my expectations. Their communication regarding the service each time has be More

by Mjt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Longo Toyota of Prosper responded

We never want you going anywhere else but Longo Toyota of Prosper for your servicing needs and delighted, but not surprised on the caring attention provided by Doug and the Svc team. Make it a great day and hurry back

June 15, 2023

Great service amazing workers my car will never go anywhere else. Excellent facility will recommend it highly. More

by Zarinahomar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Longo Toyota of Prosper responded

We never want you going anywhere else but Longo Toyota of Prosper. Welcome to our family!

June 14, 2023

I a loyal customer , I have been taking my car to you all to get serviced there going on six years now . The staff greets the customers with a kind friendliness and respectfulness . I like how how they keep More

by Angie Cammack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Longo Toyota of Prosper responded

We're honored to serve you and happy knowing of the caring attention that Doug and the Svc team @ Longo Toyota of Prosper continue to provide. Here's to many more years with Longo

June 06, 2023

Dean in service is the man! Always professional and friendly! Customer service is a lost art, but not here! Keep up the great work! More

by MikeS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Jun 07, 2023 -

Longo Toyota of Prosper responded

Thank you Mike for being the most important part of our business and hurry back - Team Longo

May 29, 2023

Every time I go there, Diego has always been very courteous and friendly will return. My lease is almost up, and they were so kind to give me information of what to spect and how I can purchase my v More

by evelynphil413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Sanchez and David Maldonado
May 30, 2023 -

Longo Toyota of Prosper responded

Longo Toyota of Prosper is always here for you whether it's for service, sales and or over-the-counter parts purchases.

May 28, 2023

Always fast service and answer all the questions I have! I always come here for maintenance. More

by samcobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Longo Toyota of Prosper responded

Thank you for visiting our service dept and delighted knowing of the caring attention Weston and the svc team @ Longo Toyota of Prosper provided. Make it a great day and hurry back

May 24, 2023

Wonderful service! My service advisor Mr Ranzer was very kind and knowledgeable and extremely helpful. I would definitely refer this dealership to anyone looking for se More

by jjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Longo Toyota of Prosper responded

Thank you for being the most important part of our business and we're honored to serve you -Team Longo

May 19, 2023

Dean was very helpful and friendly . Oil change was finished including car wash in about 1 hr. More

by ajswens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
May 19, 2023 -

Longo Toyota of Prosper responded

We're honored to serve you @ Longo Toyota of Prosper

May 15, 2023

Resolved Fixed Satisfied Accommodating Courteous Waiter Ontime Pleased Enjoy Clean WiFi Discount Happy Liked Outstanding More

by barry.verzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Salvo
May 15, 2023 -

Longo Toyota of Prosper responded

Thank you Barry for the kind posting on DealerRater and please hurry back - Team Longo

May 13, 2023

Have 2 issues that can not be resolved since owning car. Service tried but no one seems to be able to fix problems. Tech did call about something to try for radio issue. Parking brake issue still unresolved More

by kfisher1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Stewart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilia Kaldawi
May 15, 2023 -

Longo Toyota of Prosper responded

Please know if you have any unanswered question, please know Cecilia and or Billy are always here to listen

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