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Longo Toyota

El Monte, CA

4.8
5,387 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 1,371 service reviews

December 06, 2025

Very professional. Approachable and very good service manager. Easy to talk and very accomadating. Very knowledgeable about the parts of Toyota. More

by wpedraja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2025 -

Longo Toyota responded

Thank you for your kind review! We’re delighted to hear that you found our service manager professional, approachable, and accommodating. We truly appreciate your feedback and look forward to serving you again! Team Longo

December 03, 2025

Just left Longo Toyota and wow—what an incredible experience! Max took great care of me from start to finish. If you’re looking for top-notch service, he’s your guy. More

by VIP101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2025 -

Longo Toyota responded

Wow—your review made our day! We’re thrilled to hear you had an incredible experience with us. Max will be over the moon to know he’s officially ‘the guy’ for top-notch service! Thanks for choosing Longo Toyota, and we can’t wait to roll out the red carpet for you again! Thank you for your support and happy holidays!

November 30, 2025

Longo Toyota is awesome and provides excellent customer service and professionalism. My service advisor Augustin Jauregui has been exceptional every time I see him. He continues to provide excellent custom More

by sunshynn33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Longo Toyota responded

Thank you so much for your thoughtful feedback. We’re glad to hear that you’ve consistently received excellent service at Longo Toyota. It’s great to know that your service advisor has provided knowledgeable guidance, clear updates, and reliable support during each visit. Happy Holidays - Team Longo

November 29, 2025

I went to retrieve my vehicle after it was serviced and paid on-line. I went to the counter to let them know I was there to pick up my vehicle. It took one hour and twenty minutes to retrieve my vehicle. More

by Argueta.Erik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Longo Toyota responded

Thank you for taking the time to share your perspective and giving us the opportunity to apologize. Our guests’ experiences are very important to us, and we carefully reviewed this situation. We found that the payment was made at 11:52 AM through our online portal, but a delivery was not scheduled, and our cashiers were not notified until 1:02 PM. We truly understand that your time is valuable, and we sincerely apologize for any delay you experienced. Your feedback has been shared with our service team to help us improve moving forward. Team Longo

November 27, 2025

Waiting area is large and clean. Long line even with appointment, but line moved quickly. More

by Goosedad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2025 -

Longo Toyota responded

Thank you for taking the time to share your feedback! We’re glad to hear you found our waiting area large and clean. We appreciate your patience with the line, and we’re happy to know it moved quickly for you. Your experience matters to us, and we hope to serve you even more efficiently during your next visit. Thank you for choosing Longo Toyota!

November 26, 2025

Always a positive experience with the service department. They are friendly and knowledgeable. Thank you! More

by ymolina_61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2025 -

Longo Toyota responded

From all of us @ Longo Toyota - We wish you the Happiest of Holidays and please hurry back

November 26, 2025

Went in for service and needed a ride back home. Brandon in courtesy shuttle department was great. More

by Ericbz4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Nov 26, 2025 -

Longo Toyota responded

Thank you for taking the time to share your experience with us. We’re glad to hear that Brandon in our courtesy shuttle department was able to provide great service during your visit. Team Longo

November 18, 2025

I like coming to this dealership, the staff and employees are polite and very helpful. I always have a good experience dealing with Longo Toyota. I like the waiting room where I can do my work while waiting More

by doritd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Longo Toyota responded

Thank you so much for sharing your experience with us! We truly appreciate you taking the time to post. It’s great to hear that our team has been polite and helpful during your visits, and that our waiting area gives you a comfortable space to get work done. We’re grateful for your continued trust in Longo Toyota and look forward to serving you again. Happy Holidays

November 17, 2025

I always get my service at Longo. They are efficient, friendly and very helpful. They kept me informed of my car service while I waited. I live within 1 miles of another dealership More

by Lindacnm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan Ramirez
Nov 17, 2025 -

Longo Toyota responded

Thank you for your continued trust in Longo! We’re glad to hear that our team makes your service experience efficient, friendly, and informative. It means a lot that you choose us even with other dealerships nearby, and we truly appreciate your loyalty. We look forward to serving you again! Happy Holidays and please hurry back

November 17, 2025

They have the best Servic technicians and they’re really quick and really specific on what they do and they explained everything love this place More

by ziggadie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zechariah Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Longo Toyota responded

We’re thrilled to hear that our service technicians made such a positive impression. We take pride in being thorough, clear, and efficient, and it’s wonderful to know that came across during your visit. We truly appreciate your support and can’t wait to see you again! Happy Holidays - Team Longo

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