Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Longo Toyota
El Monte, CA
5,334 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,353 service reviews
November 02, 2025
My go to dealership to get my cars serviced, been coming here for many years. here for many years. More
by AmberG
Employees Worked With
November 01, 2025
It’s easy to make an appointment and I receive great service from Eric Chung and his team. I trust my family’s cars with Eric & Longo. service from Eric Chung and his team. I trust my family’s cars with Eric & Longo. More
by Cynthia
Employees Worked With
November 01, 2025
I like to come back to Longo every time because of the good service. Mandi Davis was very helpful and knowledgeable and knows her job well. good service. Mandi Davis was very helpful and knowledgeable and knows her job well. More
by theoevb
Employees Worked With
October 31, 2025
Experience was fast and professional. Albert, my service writer is great. Picking up my car was a little longer than I liked, but it was toward the end of the day. Albert, my service writer is great. Picking up my car was a little longer than I liked, but it was toward the end of the day. More
by mrmalki
Employees Worked With
October 30, 2025
I live in Downey with a Toyota service center mere blocks away from me. They do not offer shuttle service. So I called Longo since I purchased my car there and verified that they could take me home with thei away from me. They do not offer shuttle service. So I called Longo since I purchased my car there and verified that they could take me home with their shuttle service. The team member on the phone said my hometown was easily within their radius and I would be fine, but this ended up being false. They wouldn’t take me any closer to my home than the Toyota service center that’s already by my home. The team member disregarded how I ended up in this position let me know the shuttle wouldn’t be there for another hour. With me still needing to call an uber from the same dealer I could have gone to in the first place, going to this location was not only an inconvenience, but also a huge waste of my day. More
by marvinherrera562
Employees Worked With
October 25, 2025
I usually had a great time with my maintenance service at Longo El Monte, until last Oct 22 was an exception. Not happy that I waited almost 5 hrs.! The service consultant booked me for a recall and maintena Longo El Monte, until last Oct 22 was an exception. Not happy that I waited almost 5 hrs.! The service consultant booked me for a recall and maintenance services, but later at the end was only informed that the recall part is not available. No advance info was given. The service then can only be completed in 1-2hrs! And that day is slow, yet I waited too long. Hope next time the service experience will be improved. More
by transk_d7
Employees Worked With
Andrew Chu
October 25, 2025
Very helpful. Good advice.Does not push me to get the service once I say no. Advice me the pros and cons. Good advice.Does not push me to get the service once I say no. Advice me the pros and cons. More
by Bhatvb31
Employees Worked With
October 24, 2025
My 2012 Camry came in on a flat-bed. I din't know what the problem was, but it wouldn't start. So Biagio took it from there. From diagnosis to repair (new battery) he helped me out & set I din't know what the problem was, but it wouldn't start. So Biagio took it from there. From diagnosis to repair (new battery) he helped me out & set up a rental. I was able to pick-up at 5pm! Great service -- I have 2 Toyotas and always get my service at Longo. More
by Paul Ryan
October 24, 2025
Great service! Temo provided the best customer service! And provided information for future service and how it worked. Temo provided the best customer service! And provided information for future service and how it worked. More
by oresendiz
Employees Worked With
October 24, 2025
Great service! I was helped by Ariel and she explained the service to me very well and let me know of where the stores are so that I did not just have to wait in t I was helped by Ariel and she explained the service to me very well and let me know of where the stores are so that I did not just have to wait in the waiting room for my vehicle. I received my vehicle at the time I was promised! More
by Corolla
Employees Worked With
