Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Longo Toyota
El Monte, CA
5,455 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,396 service reviews
February 11, 2026
I had my car maintenance. The agent is approachable. My car maintenance was fast. Overall I'm satisfied. The agent is approachable. My car maintenance was fast. Overall I'm satisfied. More
by Ira
Employees Worked With
February 10, 2026
The Service Team was excellent, Sebastian service manager was professional and attentive to my concerns. 🤩 was professional and attentive to my concerns. 🤩 More
by Glock011
February 02, 2026
The serviced received was great. Biagio was very informative clear and helpful. Biagio represented Longo in a very professional manner and offered ways to help resolve all matters wi Biagio was very informative clear and helpful. Biagio represented Longo in a very professional manner and offered ways to help resolve all matters with my vehicle. Thank you Biagio and Longo Toyota. More
by Loren
Employees Worked With
February 02, 2026
Service department worked out great, Sebastian was honest on the wait time and offered a loaner car. He explained the issues promptly and off other choices to help for future reference on the wait time and offered a loaner car. He explained the issues promptly and off other choices to help for future reference More
by myrna_ruiz87
Employees Worked With
February 02, 2026
Overbooked appointments and still taking walkins, i dropped off my car at 10 am was done at 6pm 8 hours waiting, technician Wendy Nava Villagrana didn’t even bother to check or follow up on my car same dropped off my car at 10 am was done at 6pm 8 hours waiting, technician Wendy Nava Villagrana didn’t even bother to check or follow up on my car same with supervisor Jesus Chacara,, very bad experience will never take my car there again More
by Florusps
January 31, 2026
Great service! It was very nice to be able to complete a service in under one hour and they even washed the car! It was very nice to be able to complete a service in under one hour and they even washed the car! More
by JUSTINOZAKI
Employees Worked With
January 25, 2026
Noli Evangelista provides the highest level of customer service available. The entire experience is always great. From the service writers to cashiers, parts and sales people are always friendly and prof service available. The entire experience is always great. From the service writers to cashiers, parts and sales people are always friendly and professional. LONGO TOYOTA is “Simply the Best”. More
by bruce.svatos02
January 25, 2026
I came in for a transmission fluid change. Met with Alex Leyva. After dealing with him for the 1st min, already had a bad vibe about him. He is the worst service advisor. Long story short, wen Met with Alex Leyva. After dealing with him for the 1st min, already had a bad vibe about him. He is the worst service advisor. Long story short, went directly to the service Mgr. Mr. M. Menendez. Give this man a raise and a bonus. He truly deserves it. Very professional and took care of business like it's supposed to be. 6 ⭐⭐⭐⭐⭐⭐ stars for Mr. Menendez. More
by kim3chang
January 24, 2026
I had an exceptional experience at Longo Toyota! Wendy Nava Villagrana and her team are professional, attentive, and genuinely cared about ensuring my vehicle was serviced to perfection. They kept Wendy Nava Villagrana and her team are professional, attentive, and genuinely cared about ensuring my vehicle was serviced to perfection. They kept me updated throughout the process, and explained everything clearly. The level of customer service was outstanding, and l left feeling confident and valued. I highly recommend Longo Toyota to anyone looking for top-notch service and a team that truly puts customers first! More
by Happy :-)
Employees Worked With
