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Longo Toyota

El Monte, CA

4.8
5,490 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 1,407 service reviews

March 08, 2026

Daniel Lopez is Excellent service guy, polite and very helpful 👍 very happy to knowing him, will like to see him again and again. More

by Billy Lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2026 -

Longo Toyota responded

Thank you for your kind feedback. We’re delighted to hear that Daniel provided excellent service and made such a positive impression. Make it a great day and hurry back - Team Longo

March 06, 2026

Huge shoutout to Bruce Herrera for the world-class service. The shop was packed when I arrived, but Bruce handled the chaos with total professionalism. He got my car in, kept me posted on the progress More

by Dio Lugo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2026 -

Longo Toyota responded

Bruce's professionalism shines through, especially on busy days like yours. Managing a full shop while keeping you updated and delivering on time shows his dedication to making the service process smooth and stress-free. It’s wonderful to know his efforts made such a positive difference, service like that is what we’re proud to provide every day. Have a wonderful weekend - Team Longo

March 06, 2026

Excellent service. Vehicle is always ready in a timely fashion. They have a shuttle service if they need to keep the vehicle for service. Service advisors are very help More

by dolorescm3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2026 -

Longo Toyota responded

Providing timely service and a convenient shuttle are key parts of our commitment to making your experience smooth and hassle-free. It’s great to hear that our service advisors consistently demonstrate professionalism and genuine care for your vehicle concerns. Thank you for your posting and please hurry back - Team Longo

March 06, 2026

I am delighted to say that this is my 6th Toyota Camry. These automobiles have been “the best” I have had the pleasure of driving. They required routine maintenance and nothing in addition, which makes t More

by bobbieja4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2026 -

Longo Toyota responded

Hearing that your sixth Toyota Camry continues to impress with reliability and affordability truly highlights the quality of these vehicles. It’s especially rewarding to know that the experience at Longo Toyota, and Alex’s attentive service, stood out as exceptional. Warm welcomes, clear updates, and a comfortable waiting area are all part of what we strive to provide. Your ongoing recommendations mean a lot and inspire us to keep delivering outstanding care.

March 04, 2026

Longo Maintenance provides professional and expert vehicle service at a reasonable price point. Service Advisor Mandi Davis is tops in her field. More

by williamagopian
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

Longo Toyota responded

Thank you for the kind words! We’re happy to hear that you had a great experience with Longo service and that our team provided professional, expert service at a fair price. Mandi will be especially pleased to know her efforts made such a positive impression, she truly is excellent at what she does. Team Longo Toyota

March 03, 2026

James explained all the services due to my car. He kept my informed on my car progress while I’m waiting at the customers lobby. Lobby is good and well maintained. More

by carlv_pc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James Valeanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Longo Toyota responded

It’s great to hear that James clearly explained the services recommended for your vehicle and kept you informed on its progress while you waited. Providing clear communication is very important to our team. Thank you for sharing your experience online - Longo Toyota

February 27, 2026

Excellent service customer helpfulness pleasant Mr Sam Ng courteous good communication explain everything for all More

by crana48
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Nguyen
Feb 27, 2026 -

Longo Toyota responded

Thank you for recognizing Sam Ng’s courteous communication and excellent service and helpfulness.

February 26, 2026

The service advisor, Noli E. , provided excellent customer service and the service maintenance on my vehicle was also excellent and completed timely. More

by jay from W Covina
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2026 -

Longo Toyota responded

We’re thrilled to hear that Noli E. provided excellent customer service and that your vehicle maintenance was completed thoroughly and on time. We truly appreciate your trust and look forward to serving you again!

February 23, 2026

Long time Longo Customer and my 1st time working with this service advisor. Positive experience and will schedule future service appointments with him for my other Toyota vehicles More

by merc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Longo Toyota responded

We appreciate you sharing your experience. It’s great to hear that your first visit with your service advisor went well, and we look forward to assisting with service appointments for your other Toyota vehicles. Team Longo

February 19, 2026

Best Service in recent times the Service Advisor Ethan was professional and knowledgeable and knew my Highlander like it was an old friend. Will definitely service again with confidence More

by rabaggettsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Longo Toyota responded

Thank you for sharing your experience! We’re so glad to hear that you received the best service you’ve had in recent times. Ethan takes great pride in providing professional care, and it’s wonderful to know he made you feel confident and well taken care of—especially with your Toyota Highlander.

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