Longo Toyota

I like coming to this dealership, the staff and employees are polite and very helpful. I always have a good experience dealing with Longo Toyota. I like the waiting room where I can do my work while waiting are polite and very helpful. I always have a good experience dealing with Longo Toyota. I like the waiting room where I can do my work while waiting for my car being serviced. More

I always get my service at Longo. They are efficient, friendly and very helpful. They kept me informed of my car service while I waited. I live within 1 miles of another dealership They are efficient, friendly and very helpful. They kept me informed of my car service while I waited. I live within 1 miles of another dealership but prefer Longo for sales and service. More

They have the best Servic technicians and they’re really quick and really specific on what they do and they explained everything love this place quick and really specific on what they do and they explained everything love this place More

Outstanding service in the three hours I was there waiting for my car. They brought out snacks and food for people waiting for their cars two times. Never seen that. waiting for my car. They brought out snacks and food for people waiting for their cars two times. Never seen that. More

Very knowledgeable and efficient. Communicated w/ me in a timely manner and was able to answer all my questions. Communicated w/ me in a timely manner and was able to answer all my questions. More

I have been going to Longo Toyota for two years and my experiences have always been great, so I was shocked by how terrible my visit was today. I normally come in for simple services like oil changes, and experiences have always been great, so I was shocked by how terrible my visit was today. I normally come in for simple services like oil changes, and services usually take about an hour. Instead, I ended up waiting 2.5 hours for something that has never taken this long. I worked with Wendy, and she was extremely rude and unhelpful from the start. She told me I was already on my last oil change even though I have a 3 year membership and it has only been two years. Every time I tried to ask a question, she acted like I was bothering her. I felt frustrated and dismissed the entire time. When I finally asked another staff member for help because she was not assisting me, she suddenly said my car was ready. It felt like she was intentionally prolonging the process. Her attitude completely ruined my visit. This was by far the worst experience I have ever had at Longo Toyota. More

Noli always provides excellent service. He was proactive in following up and took the time to thoroughly explain each of the services being recommended. He let me decide without pressure. H He was proactive in following up and took the time to thoroughly explain each of the services being recommended. He let me decide without pressure. His clarity, professionalism, and genuine care made the experience smooth and reassuring. Highly commendable! More

I want to express my sincere appreciation for the services i received during my recent visit. From the the moment i walked in they greeted me warmly and made us feel comfortable. services i received during my recent visit. From the the moment i walked in they greeted me warmly and made us feel comfortable. More

My experience at Longo Toyota was beyond excellent. I went in to have a “recall” taken care of. The estimated time for this repair would be about 3 hours. The technician, Julian Romero, who checked I went in to have a “recall” taken care of. The estimated time for this repair would be about 3 hours. The technician, Julian Romero, who checked me in provided excellent customer service. Knowing that the repair could possibly take this long and how it would be such an inconvenience to wait for my vehicle, he provided me with a rental car. He also kept me informed of the status of my vehicle. He thought of all my needs. I consider that excellent customer service! It is much appreciated!! More

Max is the best service guy there He goes beyond the service that is needed service that is needed More