Back

Longo Toyota - Service Center

El Monte, CA

4.7
929 Reviews

929 Reviews of Longo Toyota - Service Center

Sort by
July 31, 2022

Good services! I'm doing my major service for 30K, Toyota gave me a good deal and rent a car for me too. Excellent! More

by tjie.cecilia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Chung
Aug 01, 2022 -

Longo Toyota responded

We're honored to serve you - Team Longo

July 31, 2022

Unprofessional I been there before never experience what I went through so disappointed good thing my lease is almost over More

by rosie2874
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob McGuire
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Perez-Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DANIEL LOPEZ
Aug 02, 2022 -

Longo Toyota responded

We wanted to acknowledge your posting on DealerRater and apologize for your less-than-satisfactory experience. Because of the anonymity of DR, we don't have any way to contact you or research your visit thoroughly. We welcome the opportunity to discuss this matter further with you and at your earliest convenience. Please feel free to contact our Guest Relations Dept. and ask for Kary Loefler, she's always here to listen. D: 626.580.6057 E: kary.loefler@longotoyota.com We look forward to hearing back from you

July 30, 2022

The experience was great. The service advisor communicated efficiently and timely. I will definitely bring my truck back More

by Anelmarygomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota Svc Dept with you auto care needs. Make it a great day and hurry back!

July 28, 2022

First time at Longo Toyota & I have no complaints! Very friendly & it was a easy process. More

by Vanessaf_montes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Longo Toyota responded

Welcome to the Longo Family!

July 24, 2022

Took 3 hours for an oil change. If i knew it would be this long, i wouldnt have continued. Shouldve just get an oil change at the jiffy lube places. More

by mason_ngo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Perez-Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Longo Toyota responded

We would like to extend our apologize for any delays and please know your feedback has been shared with our Svc Mgmt team.

July 24, 2022

Albert was really helpful in assisting with brothers oil change. Will be going back to him for sure at Longo Toyota. More

by whvasquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Longo Toyota responded

Thank you for entrusting Longo Toyota Svc Dept with your auto care needs.

July 22, 2022

Quick appt. , quick arrival service, serviced good, friendly overall, nice atmosphere, would return for maintenance More

by cashmerefeline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Longo Toyota responded

We're honored to serve you and THANK YOU for being the most important part of our business - Team Longo

July 20, 2022

Longo is my go to dealership for purchase as well as maintenance for my cars. The dealership is well organized and staffed by friendly, helpful personnel. My latest service was especially well organiz More

by tdbmhei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Longo Toyota responded

Thank you for the smile this has brought us @ Longo Toyota and know how honored we are to serve you - Make it a great day - hurry back - Team Longo

July 17, 2022

I needed my car serviced, had a slow leak and loose mud flaps. Everything was completed within two hours and the representative was very helpful. More

by Del
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Perez-Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Longo Toyota responded

Thank you for sharing your viewpoint and we're honored to serve you - Team Longo

July 15, 2022

Great services greT smile i love longo cuz they treat every where u around every one smile simply they all owesame over all I get the right service every time I visit have a great one LONG More

by Samuel Ghezae
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Longo Toyota responded

Happy Friday and THANK YOU for the 5-star DealerRater rating about your service visit @ Longo Toyota. Have a wonderful weekend and hurry back

...
45
...