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Longo Toyota - Service Center

El Monte, CA

4.7
1,248 Reviews

1,248 Reviews of Longo Toyota - Service Center

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December 03, 2023

Great, friendly service. Mandi Davis and her team are always on point, I don’t go anywhere else for my Toyota needs. More

by Ilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Longo Toyota responded

Thank you for entrusting Mandi and the service team @ Longo Toyota. From our family to yours, please have the Merriest of Holidays

December 02, 2023

Fast, friendly, and professional service despite not having an appointment. Appreciate accommodations while waiting Thanks! More

by wowme37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Longo Toyota responded

We cannot thank you for this amazing posting and please know how honored we are to serve you @ Longo Toyota. Happy Holidays

December 02, 2023

I purchased my vehicle about 14 months ago from this dealership and have been coming here for the free Toyota Care services that come along with the new car purchase. Today, I was here for my 15k servic More

by Nightshade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frances Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Longo Toyota responded

What a great way to begin our week @ Longo Toyota - Thank you Nightshade for sharing your experience online and happy knowing Frances and the service team took wonderful care of you - Happy Holidays and we will see you in 2024!

November 30, 2023

Very pleased with all the staff, process super fast and easy, great friendly service! Would recommend!! No doubt!! More

by marcisne04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Longo Toyota responded

Thank you for being the most important part of our business - Happy Holidays - Team Longo

November 28, 2023

I love Longo and my rep Laurence! They take care of me. I won’t go to any other service center. I arrive, grab my Starbucks, work on my laptop, and my car is done sooner than expec More

by Maria A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurence Ruiz
Nov 28, 2023 -

Longo Toyota responded

We never want you going anywhere else but Longo Toyota for your auto care needs. Happy Holidays Maria and we will see you in 2024!

November 28, 2023

Good job getting my car done on time will come back for service next time More

by markhuynh366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Longo Toyota responded

Thanks Mark for the posting on DealerRater and happy knowing Agustin, took wonderful care of you during your service visit @ Longo Toyota

November 26, 2023

My vehicle service visit with Longo on 724/23 was inefficient and not managed professionally by the service department. More

by Cameron
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward Duran
Nov 28, 2023 -

Longo Toyota responded

We're sorry to read of your dissatisfaction Cameron on your recent service visit with our dealership. Our Service Manager, Danny Guerrero would like the opportunity to speak with you directly and at your convenience. He can be reached @D: 626.602.0547 or E: danny.guerrero@longotoyota.com. We look forward to hearing back from you

November 25, 2023

Excellent Service provided by Danny Perez! ! He is truly an asset to Longo Toyota . Thanks More

by lopezs1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Longo Toyota responded

Thank you for your rating & review about your service visit @ Longo Toyota - Happy Holidays

November 25, 2023

Great services and experience. Provide all answers to my needs and provide parts that were neeed More

by Hmatute01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zechariah Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Longo Toyota responded

Thank you for coming to Longo Toyota for your servicing needs - Please have the Merriest of Holidays and we will see you in 2024!

November 22, 2023

Friendly stuff, clean facility, Sebastian was very knowledgeable , fast service, convenient location, all facilities needed More

by Jcapaint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Longo Toyota responded

Thank you for the trust you have in our company (Longo Toyota) and team (Sebastian). Happy Holidays and we will see you in 2024!

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