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Longo Toyota - Service Center

El Monte, CA

4.7
1,247 Reviews

1,247 Reviews of Longo Toyota - Service Center

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November 02, 2023

Service was quick and Joseph Perez was very welcoming. I felt right at home. Will definitely be coming back to Longo Toyota for my future vehicle services. More

by WJCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Perez-Baez
Nov 03, 2023 -

Longo Toyota responded

Thank you for entrusting Joseph | Longo Toyota with your auto care needs. Make it a great day - Team Longo

November 01, 2023

Great experience! Augustine was very professional. I bought new tires and had other things done on my Highlander. More

by gizzy64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Longo Toyota responded

We're so honored you stopped by and Thank You for entrusting Agustin with your auto care needs.

November 01, 2023

Number one , good service , reliable place , this dealer ship is the best in California , I am a customer since 1989. More

by Ipalomera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Longo Toyota responded

Wow.... We want to say THANK YOU for your loyalty to Longo Toyota. We're certainly honored you have selected Longo for your auto care needs. Have a great week!

October 28, 2023

Excel in customer service & customer satisfaction. From the moment of first contact til the last person saying thank you for business. They all greet you with a smile and good morning or afternoon. More

by AngieB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zechariah Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Longo Toyota responded

Longo Toyota is certainly smiling from ear-to-ear this morning - Thank you Angie for this amazing posting and we're honored to serve you

October 27, 2023

Enterprise car rental was amazing. In ans out within 5 minutes. And the services was spectacular. The service department had us ready to go within 4 hours. More

by juanitaherdocia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

juanitaherdocia responded

Thank you for the amazing service. Harley Wells and Bruce Herrera are a great team.

Nov 01, 2023 -

Longo Toyota responded

Thanks for stopping by and we're honored to serve you - Team Longo

October 26, 2023

Excellent although depending on the Technician who performs the work sometimes they missed some spot like for this particular service when they pressurized wash the engine, the guy who did it missed s More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Longo Toyota responded

We couldn't agree with you more about Noli @ Longo Toyota Svc Dept. He certainly goes that extra mile for each one of his guest. Mel, thank you for being the most important part of our business and hurry back

October 26, 2023

I was a little early and they took me in, the check in was quick and easy my car was ready earlier than promised and my car was washed. More

by r.guzman6303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Longo Toyota responded

Thank you for your posting on DealerRater - Team Longo

October 24, 2023

Best dealership I had known. No charge above MSRP. They have best selection.Close to my residence. More

by Eddie Dela cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurence Ruiz
Oct 24, 2023 -

Longo Toyota responded

We know you have many choices when selecting a brand | dealer and we're honored you've selected Longo Toyota to assist in your auto care needs. Call us if you need us!

October 23, 2023

Those staffs are friendly, listen to customers. Solve problems effectively and fast. Give me better advice. More

by Yiping Liu
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Yiping Liu responded

Those staffs are friendly, listen to customers.

Oct 23, 2023 -

Longo Toyota responded

Thank you Yiping, we're so honored to serve you - Team Longo

Oct 26, 2023 -

Longo Toyota responded

Aww - wonderful to read - TY

October 22, 2023

Thank you Longo Toyota for your help regarding my ZKG issue with my old but trusty 2012 Highlander which we purchased from you 11 years ago. Special thanks to Maria Madrigal from service department and E More

by RLora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Madrigal, Enrique Estrada
Oct 23, 2023 -

Longo Toyota responded

We're delighted to read of the caring attention provided by Maria | Enrique. Thank you for being the most important part of our business - Team Longo

Oct 24, 2023 -

RLora responded

Again, thank you for the very valuable help you extended Team Longo. I think its time to visit Vic Smith soon. Thank you.

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