Longo Toyota - Service Center

Good on oil change services, on time as promised . good performance team!Associate who taking initial appointments phone order polite n efficient. good performance team!Associate who taking initial appointments phone order polite n efficient. More

Jason Diep great,kind, and very helpful got me taken care well with ceramic coating. well with ceramic coating. More

Went to get my 2021 Camry serviced and I told the check in person, to please check my tire pressure because I believed on tire had a screw or something and also told her about my brakes that are squeaky an in person, to please check my tire pressure because I believed on tire had a screw or something and also told her about my brakes that are squeaky and they did nothing about those two problems. I was so disappointed. More

Excellent communication and follow through along with great management and an overall great team making this experience 10/10 great management and an overall great team making this experience 10/10 More

Edward Duran in service was amazing! I had normal service and added a full detail. Car came out amazing! Easy peasy at longo. Car rental with enterprise is very convenient too. I had normal service and added a full detail. Car came out amazing! Easy peasy at longo. Car rental with enterprise is very convenient too. Totally recommend! More

Very easy of use appointment application. Courteous representative. Fast and easy transaction at time of drop -off and pick up of car. Courteous representative. Fast and easy transaction at time of drop -off and pick up of car. More

Without an appointment, the Longo team helped me out with no problem, and fixed my vehicle issue in a few hours. Also, the complimentary shuttle service was a great first time experience for me. Comfortabl no problem, and fixed my vehicle issue in a few hours. Also, the complimentary shuttle service was a great first time experience for me. Comfortable and a very nice driver. More

My sales rep Mandi, was excellent. Unfortunately, the staff who were “helping” me coordinate shuttle service to and from the adjacent city 5 miles away didn’t come through. I ended up Unfortunately, the staff who were “helping” me coordinate shuttle service to and from the adjacent city 5 miles away didn’t come through. I ended up buying my own Lyft to get back to Longo to pick up my car. It was an extra $20 bucks spent despite “free” shuttle service. I called the shuttle service number repeatedly but no one answered. I called the main line explaining my situation, and the operator (Nefry?) took my number and promised that a sales rep was going to call me back to arrange a Lyft. I waited,... no one called. After almost an hour, I summoned my bown Lyft because it was getting late into the afternoon. No one from Longo ever called back, such a bummer. More

Fast services , agents were happy and clearly to explain everythings you need in the future everythings you need in the future More

Edward Duran, has great customer service mgr. .He keeps me informed. Pending passsing smog issues? .He keeps me informed. Pending passsing smog issues? More