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Longo Toyota - Service Center

El Monte, CA

4.7
1,324 Reviews

1,324 Reviews of Longo Toyota - Service Center

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September 27, 2023

My service assistant Brain is very professional and helpful. The service was finished one hour earlier than the promised time. Highly recommended. More

by Lizhen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bernal
Sep 27, 2023 -

Longo Toyota responded

Thank you for being the most important part of our servicing business @ Longo Toyota

September 26, 2023

Clean environment, professional and courteous staff, prompt in time. Good advice what you needed. I.go back to this dealership again. More

by dptcruz19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tsao
Sep 26, 2023 -

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept and happy the service team took wonderful care of you.

September 24, 2023

Thank you for a quick and great service! I like to take my car to Longo Toyota for oil change. More

by Vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Longo Toyota responded

Thank you Vanessa, we're honored to serve you - Team Longo

September 23, 2023

Noli Evangelista was a terriffic service manager to work with - friendly, professional, thorough. Not all service managers are like Noli. More

by HTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Longo Toyota responded

Noli and team are honored to serve you, have a great week - Team Longo

September 21, 2023

I've been to multiple different Toyota certified dealerships for my trucks maintenance and Longo is by far the best! More

by Chief_michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Sep 21, 2023 -

Longo Toyota responded

Thank you for visiting Longo Toyota and happy knowing Edward and the service team took wonderful care of you and your truck needs

September 20, 2023

I came for a scheduled service of my RAV4 Hybrid. Max at the service department was very prompt and thorough. He called me with updates. Highest possible recommendation. More

by Simon
Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Longo Toyota responded

Thank you for coming to Longo Toyota Svc Dept and happy knowing of the caring attention provided by Max and the Svc team. Make it a great day and hurry back

September 18, 2023

The dealership in Longo is huge and waiting is not Boring, though have some issue still the assisting manager Name Noli Evangelista assisting my refered client Lolita my sister in all her issue so far More

by libertadsilvano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Czesh
Sep 18, 2023 -

Longo Toyota responded

Thank you for sharing your visit on DealerRater and please know if you ever have any unanswered questions, please feel free to contact Noli your service consultant directly, he's always here to listen. Team Longo

September 16, 2023

My car received the excellent and reliable maintenance service I've come to know at Longo Toyota. More

by A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Longo Toyota responded

Thank you for coming to Longo Toyota service department and make it a great day

September 13, 2023

Service writer Ben did a good job with communication and was professional and did not try to oversell in a negative way More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Longo Toyota responded

We're honored to serve you @ Longo Toyota - call us if you need us, we're always here to help

September 13, 2023

Anthony provides really good service, he explained the problems what my car has and updates always. Thank you for your good service! Thank you Longo Toyota! More

by Hao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Longo Toyota responded

Thank you for all the trust you have in our company (Longo Toyota) and team (Anthony Torres). Call us if you need us, we're always here to listen.

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