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Longo Toyota - Service Center

El Monte, CA

4.7
1,227 Reviews

1,227 Reviews of Longo Toyota - Service Center

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March 11, 2023

Noli was very helpful and delivers great customer service!! My car was ready at the time promised and the shuttle service was prompt. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Longo Toyota responded

Thank you for the smile your posting has brought us and please know how honored we are to serve you - Team Longo

March 10, 2023

The service was timely and well-orchestrated. It was a pleasure to continue working with service advisor, Albert Lopez. More

by A.
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Longo Toyota responded

We're honored to serve you and thank you for the shout out on DealerRater - Team Longo

March 08, 2023

Cares customers and really helps out with all service needs. Augustine helped out with rental car as well. More

by Smh0200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Longo Toyota responded

Please know you are the most important part of our business - Team Longo

March 01, 2023

I rate Longo Toyota highly, drive 45 minutes to have service. Bruce provides great service. More

by RetiredTech2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Longo Toyota responded

We're honored to serve you at Longo Toyota

February 24, 2023

The Service Reps are always professional. I don’t feel hassled nor being pushed into buying anything. More

by Zzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Longo Toyota responded

Thank you for your rating & review - Team Longo

February 17, 2023

Always a great experience at longo customer service is beyond excellent!! :-) my go to person is Johan More

by jcortes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan Ramirez
Feb 17, 2023 -

Longo Toyota responded

Thank you for the rating & review - Team Longo

February 12, 2023

I had my car serviced, the reps were knowledgeable Kel me informed on the service and the length of time, had an additional service done on a timely manner. More

by Wjkjej1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Longo Toyota responded

Thank you for sharing your rating & viewpoint on DealerRater - Team Longo

February 11, 2023

Great customer service and Edward my service advisor was above and beyond exceptional! Will definitely be contacting him in the future for all my vehicle service needs. More

by DnaRod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Feb 13, 2023 -

Longo Toyota responded

We're honored to serve you and please hurry back - Team Longo

February 09, 2023

Five star customer service. My service advisor was Noli Evangelista is the best one. Best place to go More

by Moosecola28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Longo Toyota responded

Thank you for your review and trust in Longo Toyota Svc Dept.

February 08, 2023

Great service great people great attitude good prices. I’ll be back purchase my next vehicle there. More

by Snip32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Longo Toyota responded

Thank you for the rating & review - Team Longo

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