Lorenzo Buick GMC

Great experience! They made buying my new car quick and easy. I’m very happy with my purchase! They made buying my new car quick and easy. I’m very happy with my purchase! More

Rushed deal, ended up paying 28 for a car listed at 17. 9, car had a cracked rim and their in house car wash damaged the lens of the gauge cluster leaving it foggy. They gave me and IOU to fix a noise but a 9, car had a cracked rim and their in house car wash damaged the lens of the gauge cluster leaving it foggy. They gave me and IOU to fix a noise but after making an appointment I was told it would take days to even look at the car and getting a loaner was not possible. Wish i could go back in time and turn around before even walking in. Big mistake They obviously knew about the cracked rim too as they did a “tire rotation” and brakes prior to selling you can see it’s even marked with a paint pen More

first time visiting very nice the julio salesperson proffesional who greet us at the door proffesional who greet us at the door More

Azuan was very helpful and explained everything from start to finish excellent seller very professional and excellent customer service thank you Azuan for everything you did. Ridasnier M start to finish excellent seller very professional and excellent customer service thank you Azuan for everything you did. Ridasnier M More

Do not go to that dealership. They added around $3,000 in joke dealer fees to the advertised price. They lied to me about being able to negotiate about the price so that I would They added around $3,000 in joke dealer fees to the advertised price. They lied to me about being able to negotiate about the price so that I would travel to their dealership Terrible experience and would definitely not recommend anyone to go there!! More

I spent more than 2. 5 hours in the dealer. I was supposed to get my car washed once the service was completed and it didn’t happen since the car sat in the lot for 25 min 5 hours in the dealer. I was supposed to get my car washed once the service was completed and it didn’t happen since the car sat in the lot for 25 min without being washed and I had to leave. The advisor who took over for the one attending me had no customer service skills. This is the 3rd car I lease with you and it’s sad that your service keeps declining. I work in customer service and I have a clear understanding that my customers pay my bills. More

Emilio took great care of us. He made the experience easy and hassle-free. Very satisfied customers. He made the experience easy and hassle-free. Very satisfied customers. More

Extremely uncompetitive. The service team in the worst. No follow ups, no loaners for 2 weeks. The service team in the worst. No follow ups, no loaners for 2 weeks. More

Very bad service, they don't answer calls, they don't return messages, they had the car for a month and fifteen days, they didn't give answers about what they did to it nor did we receive any information return messages, they had the car for a month and fifteen days, they didn't give answers about what they did to it nor did we receive any information. The service is terrible. The person who served us was Adrian, a terrible worker. More

EXCELNTE SERVICIO Y MUY PROFECIONALES EL COLECTIVO DE TRABAJO DE LORENZO GMC Y EN ESPECIAL MI VENDEDOR ISAEL CABRERA QUE ESTA SIEMPRE AL TANTO DE TODO LOS RECOMIENDO 100% TRABAJO DE LORENZO GMC Y EN ESPECIAL MI VENDEDOR ISAEL CABRERA QUE ESTA SIEMPRE AL TANTO DE TODO LOS RECOMIENDO 100% More