Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lorenzo Buick GMC
Miami, FL
2,858 Reviews
~New & GM Certified Used Cars!
~Special Finance Department for troubled credit.
~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles!
~Free pick up and drop off from the airport!
~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.!
~Service department open on Saturdays!
~Test drive a car in the comfort of your own neighborhood...we will bring the car to you!
~No hassle price quotes!
~Free Carfax provided on every used car!
Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,858 reviews
March 22, 2025
The worker were very nice , whit excellent job, all the time in funtion of duty time in funtion of duty More
by mayraalmenares
Verified CustomerEmployees Worked With
March 22, 2025
Great service, amazing personal . Rafael suarez was a nice and acknowledged person about cars. This is my second car with them . Great dealership Rafael suarez was a nice and acknowledged person about cars. This is my second car with them . Great dealership More
by raydel08r
March 22, 2025
The service advisors, alexander and matthew are outstanding, always giving their all to make our visit completely well done. We strongly recommend lorenzo buick to all! outstanding, always giving their all to make our visit completely well done. We strongly recommend lorenzo buick to all! More
by robin_mann
Employees Worked With
Alexander, matthew
March 22, 2025
I received an excellent service. It has been the best in a long time. Great communication It has been the best in a long time. Great communication More
by GLEDYSVALOYES
March 22, 2025
Matt was great adviser,introduced himself immediately,asks me how he could help,and explains the process,listen to my concerns and gave a plan of action…expected time…no loaner was offered…. immediately,asks me how he could help,and explains the process,listen to my concerns and gave a plan of action…expected time…no loaner was offered…. More
by drleunam
March 22, 2025
Atención inmediata, tanto en ventas como de revisión post venta. Gracias por el negocio! Muy satisfecha venta. Gracias por el negocio! Muy satisfecha More
by yadiralarreal
March 22, 2025
Terrible customer service. I went in for an oil change and when my car was returned to me I started having issues with it in the day to follow. First the check engine light tur I went in for an oil change and when my car was returned to me I started having issues with it in the day to follow. First the check engine light turned on and they told me it was the fuel sealant but it would take up to 4 days for diagnostics and no they can’t give me a loaner vehicle. So basically if I can’t get to work it’s my problem. I had to take my car back and couldn’t get the issue fixed, then I get a message stating I “missed my appointment”. The day after this appointment my car started having issues with the tire pressure after they did the tire rotation. My car was absolutely fine prior to getting it serviced here. Now it has all these issues that can’t even be fixed right away because it’ll take FOUR days and they can’t provide a loaner vehicle. More
by An03
March 22, 2025
Great service, very efficient and trustworthy, everyone was super friendly and helpful, I loved everything. was super friendly and helpful, I loved everything. More
by VICTOR.JESUS34
March 20, 2025
Came for an oil change and was immediately greeted by Mathew. Very courteous and helpful! Always a good experience when I bring my Buick to Lorenzo. Highly recommend. Mathew. Very courteous and helpful! Always a good experience when I bring my Buick to Lorenzo. Highly recommend. More
by brosie0731
Employees Worked With
Matthew
March 18, 2025
I had an exceptional experience at Lorenzo Buick in Doral. The service advisor: "Matthew Luetjen" was very helpful and professional. He helped me a lot with everything I needed. Not only him, but his c Doral. The service advisor: "Matthew Luetjen" was very helpful and professional. He helped me a lot with everything I needed. Not only him, but his colleagues were also very attentive. I definitely recommend this place. Excelente job. Congratulations... More
by IVAN.
Employees Worked With
MATTHEW LUETJEN
