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Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
2,937 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 2,937 reviews

May 23, 2025

Excelente servicio y muy buen costumer service , siempre lo recomiendo , he hecho dos compras con ellos More

by LAZAROSANCHEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milka Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025

Very quick service, great staff. Highly recommended! Alex was very helpful and knowledgeable! Thank you so much. More

by MKLOPEZP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025

Super la atencion ,el bendedor ,Rafael Fernandez y julio y el financista joshua me antendieron super Bien ,yo quede satifecho tanto hasi que compre dos carros 100% recomendado More

by camacho.luisj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025

Lorenzo Buick has been my house for the past 8 years. Rafael has been a good friend and sales rep all these years. Thank you… big thanks for Lorena for reaching out with a great deal… More

by edwindeniusa2211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025

Service was excellent but the driver door was scratched and no one said anything! I would of have appreciated if it would of been mentioned. More

by AOC1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Sanchez
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Jun 10, 2025 -

Lorenzo Buick GMC responded

Hello, We appreciate your feedback. We are glad to know that the service was excellent, but we would like to discuss your review further. Please contact me directly at your earliest convenience. Best, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

May 20, 2025

Emails are not answered. Car with safety issues not solved Car safety issues. No e-mail answers regarding financial concerns More

by leilagfreitas
Recommend Dealer
No
Employees Worked With
Joshua Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Gonzalez
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Jun 09, 2025 -

Lorenzo Buick GMC responded

Hello Leila, I appreciate you taking the time to share your review and would like to discuss any feedback you have about your vehicle. Please reach out to me directly when you have a moment. Thank you, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

May 20, 2025

Excellent, Elliott is very professional. He did everything possible to find a solution to my problem. More

by aristasalado5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliott Speulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025

The dealer services are pretty good, and Alexander gives always a great service. The best! More

by Al Glez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025

Great service and care from everyone. They attended to my concerns in a fast and great way More

by YADIRACAMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025

Friendly staff, quick process, knowledgeable team, clean facilities, great communication, honest advice, and customer satisfaction. More

by ARIELL12325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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