1,358 Reviews of Lorenzo Buick GMC - Service Center
Good customer service. I bougth my Buick Envista 2025,good car and excellent price!.good! I bougth my Buick Envista 2025,good car and excellent price!.good! More
Matthew very polite n knows what he is saying. . car was done on time.car wash services needs to improve like before no inside cleaning only the outside . car was done on time.car wash services needs to improve like before no inside cleaning only the outside More
Damian in PARTS DEPT was very helpful and informative on what parts I needed for my truck. what parts I needed for my truck. More
In my opinion the service is incomplete, only oil change and tire rotation?? First time I've seen this at a dealer and tire rotation?? First time I've seen this at a dealer More
My appointment was at 8am and they were ready for me as soon as I arrived, the appointment was quick. I was in and out within an hour. soon as I arrived, the appointment was quick. I was in and out within an hour. More
Clean and friendly staff Milka Alvarez was our sales associate and she was great, knowledgeable, and attentive. Showed how to initiate the OnStar in my vehicle and scheduled my service. Thank you Milka associate and she was great, knowledgeable, and attentive. Showed how to initiate the OnStar in my vehicle and scheduled my service. Thank you Milka More
Great service, very efficient and trustworthy, everyone was super friendly and helpful, I loved everything. was super friendly and helpful, I loved everything. More
Terrible customer service. I went in for an oil change and when my car was returned to me I started having issues with it in the day to follow. First the check engine light tur I went in for an oil change and when my car was returned to me I started having issues with it in the day to follow. First the check engine light turned on and they told me it was the fuel sealant but it would take up to 4 days for diagnostics and no they can’t give me a loaner vehicle. So basically if I can’t get to work it’s my problem. I had to take my car back and couldn’t get the issue fixed, then I get a message stating I “missed my appointment”. The day after this appointment my car started having issues with the tire pressure after they did the tire rotation. My car was absolutely fine prior to getting it serviced here. Now it has all these issues that can’t even be fixed right away because it’ll take FOUR days and they can’t provide a loaner vehicle. More