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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,346 Reviews

1,346 Reviews of Lorenzo Buick GMC - Service Center

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March 10, 2025

Service Advisor Matthew Luetjen, my advisor today. He was very professional and helpful in getting my vehicle the correct and up to date scheduled maintenance. Thank you Matthew More

by Seestew1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Mar 11, 2025 -

Lorenzo Buick GMC responded

We're pleased to hear that our team provided professional and helpful service. Thank you for choosing Lorenzo Buick GMC.

March 10, 2025

It is an excellent dealer with competent and efficient workers. I received a good service. More

by JPENICHET74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Lorenzo Buick GMC responded

Thank you for your kind words about Lorenzo Buick GMC. We're glad to hear our team provided you with good service.

March 09, 2025

Very nice place and professional people. The service was very good and the waiting time excellent. More

by bag758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Lorenzo Buick GMC responded

Thank you for sharing your positive experience at Lorenzo Buick GMC. We appreciate it and wish you well.

March 09, 2025

The service advisor was professional and extremely helpful. He said it would take 2 hour or so. He got it done in 1:15 min More

by JEEP14197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Lorenzo Buick GMC responded

Great to hear you had a seamless experience with our team at Lorenzo Buick GMC.

March 08, 2025

El servicio es excelente , muy tranquilo ; siempre voy a Lorenzo me siento como en casa More

by CD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Lorenzo Buick GMC responded

Gracias por tus comentarios. Nos alegra saber que te sientes como en casa en Lorenzo Buick GMC.

March 08, 2025

Muy buena atención de los 2 muchachos de service y muy puntuales al empezar a atender al público..a las 7 am ya estaban abriendo y todo muy rápido More

by BSIERRA2909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Lorenzo Buick GMC responded

Gracias por su comentario. Nos alegra saber que tuvo una experiencia agradable con nuestro equipo de servicio en Lorenzo Buick GMC.

March 07, 2025

Great service and accurate diagnostic. l will go again.Mattjew my service adviser always communicated with me during the whole process. More

by DPHOTODUDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew luetjen
Mar 08, 2025 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with Lorenzo Buick GMC. I'm glad to hear our team provided great service and accurate diagnostics. We appreciate your trust in us.

March 07, 2025

Matt Great Service , good handling multiple customers at the same time ! While being in the industry myself good to see someone that looks after their customers !! More

by BRIZUELAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew in Service
Mar 08, 2025 -

Lorenzo Buick GMC responded

Thank you for sharing your experience. It's wonderful to hear that our team provided great service at Lorenzo Buick GMC. Wishing you all the best in your endeavors.

March 06, 2025

Great service, staff was attentive and conscious of my time. Pleasantly surprised and appreciate that. More

by mascnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Lorenzo Buick GMC responded

Thank you for sharing your experience at Lorenzo Buick GMC. We're glad to hear our team met your expectations and respected your time.

March 04, 2025

I had a wonderful experience leasing a vehicle. The process was stress free and pleasant. Rafael Suarez was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. More

by raydel08r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Suarez
Mar 05, 2025 -

Lorenzo Buick GMC responded

Thank you for choosing Lorenzo Buick GMC for your leasing needs. It's great to hear that our team was able to assist you in finding the right vehicle, while ensuring a seamless and efficient process. We appreciate your recommendation and wish you well on the road ahead.

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