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Lorenzo Nissan Ft. Lauderdale

Fort Lauderdale, FL

Overview
Employees
Reviews
Vehicles
4.5
2,230 Reviews
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1051 S Federal Hwy

Fort Lauderdale, FL

33316

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Showing 2,230 reviews

October 06, 2024

The finance guy Ray Lazcano add products to the my car deal without asking , this guy got very upset we I asked him to break down my car purchase , hidden fees from this guy. I ended up buying my new car More

by MRS.GONZALEZ
Workmanship
Recommend Dealer
No
Employees Worked With
Ray lazcano
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Oct 12, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Hello, After looking into your case, we noticed that the team went out of their way to get you the car and payment you wanted. There was a misunderstanding, and the General Manager tried to resolve it right away by offering to cover your maintenance and lower your payment. We are sorry to see you leave our company, but we always reach above and beyond to make sure we take care of every customer.

October 05, 2024

Great customer service. Went above and beyond to find the right tires for vehicle. Explained everything and kept us update to date on the progress and he stayed late for us More

by WENDY25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
anthony
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Oct 05, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your kind words. Our team at Lorenzo Nissan Fort Lauderdale is glad to have been able to assist with finding the right tires and keeping you updated. We appreciate your feedback and support.

October 04, 2024

I’m in and out and service is quick. I feel like Gerald gives me his honest opinion on what is best for my car. More

by chernelleeliard305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

At Lorenzo Nissan Fort Lauderdale, we're glad you trust our team. Thanks for choosing us time and again.

October 04, 2024

Everyone was very nice and they even helped me reduce my insurance payments. Lorenzo Nissan has always been a great location. More

by mokepemberley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Great to hear you had a positive experience with the team at Lorenzo Nissan Fort Lauderdale. If there's anything more we can do, feel free to reach out.

October 04, 2024

I spent two thousand dollars on a simple issue just for them to fix everything but the issue they claim they changed spark plugs but now my car misfires worse than ever said they gave me the safety value w More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Theo Cameron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bazan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luca Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Del-Cid
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Mikulla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nestor Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wynter
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Jean, Please know your feedback is very important to us. I would like the chance to speak with you about your experience with our Service Team regarding the status of your vehicle after services. At your earliest convenience, please send me an email with your contact information so we may discuss this further. Sincerely, Ali Dye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

October 04, 2024

Excellent customer service! Duration and quality as expected. All employees were very hind and friendly More

by ICOLUMBICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for choosing Lorenzo Nissan Fort Lauderdale. It's great to know our team met your expectations.

October 04, 2024

Excelente atención, siempre interesados en plantear una solución crediticia, para acceder a la compra del vehículo More

by Jaime Perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Facundo
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Oct 04, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Gracias por tus comentarios amables. En Lorenzo Nissan Fort Lauderdale, nos enorgullece ofrecer soluciones que te ayuden acceder a tu vehículo deseado.

October 04, 2024

Had a great experience and everyone involved was very helpful. Would highly recommend to anyone looking for a car. More

by SCORPIOWB83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel
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Oct 04, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for the positive review. Lorenzo Nissan Fort Lauderdale appreciates your recommendation.

October 04, 2024

Alisha was very good in finding a car for me to lease and at right price More

by MK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alisha
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Oct 04, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale appreciates your feedback. We're proud of our team for assisting you effectively. If there's anything else we can do, feel free to contact us.

October 04, 2024

This dealership is the worst dealership ever I hate coming here unprofessional the staffs are More

by Msbosslady0329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont remeber
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Oct 04, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

I regret to hear that you had an upleasant experience with us. Ultimately not my goal. Please feel free to reach out to me directly with your feedback, i want to make sure we address it and make things right for you. my emial is Alid@lorenzonissan.com my name is Ali and i am the general manager. Thank you looking forward to hear from you.

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