Lost Pines Toyota

Service tech Cam was very informative and very professional. Was keeping me informative of wait status of my vehicle. professional. Was keeping me informative of wait status of my vehicle. More

I haven't bought a car here, but I bring all our cars here for maintenance. The service is great, and the staff is friendly and helpful. here for maintenance. The service is great, and the staff is friendly and helpful. More

I was very disappointed with my buying experience at Toyota Lost Pines. My sales rep had no clue what she was doing… the finance manager didn’t either. It was a super disorganized experience. They even Toyota Lost Pines. My sales rep had no clue what she was doing… the finance manager didn’t either. It was a super disorganized experience. They even called me a week AFTER buying my car saying I had forms they needed me to sign that they had forgotten. Super disappointed… a very stressful process. More

I had made an appointment and arrived at exactly the time of the appointment. I was greeted immediately and with courtesy. My wait time was minimal even though the service department was extremely busy. I of the appointment. I was greeted immediately and with courtesy. My wait time was minimal even though the service department was extremely busy. I have always had great service at Lost Pines Toyota. More

The best auto dealership I have ever seen, hands-down. And the service department’s attention to detail and customer satisfaction goes well beyond the expected: while I was there yesterday, a service tech And the service department’s attention to detail and customer satisfaction goes well beyond the expected: while I was there yesterday, a service technician added water to some cut flowers in a customer’s car, so they wouldn’t wilt while she waited. I’ve been using this service department for more than fifteen years, and can’t believe my luck that Lost Pines Toyota is in my neighborhood. More

As usual my experience with the service department was excellent. Staff was very busy but recognized my presence almost immediately and kept in contact. My purpose there was handled completely. excellent. Staff was very busy but recognized my presence almost immediately and kept in contact. My purpose there was handled completely. More

So far service at Lost Pines Toyota has been very good. Although I have a Chevy, I prefer their service processes and waiting area to that of the Chevrolet dealership in our area. Although I have a Chevy, I prefer their service processes and waiting area to that of the Chevrolet dealership in our area. More

I was very disappointed with the time it took to get the maintenance done on my vehicle (over 4 1/2 hours). Even though I had pre arranged an 11:00 am appointment on the previous day, it appeared to me tha maintenance done on my vehicle (over 4 1/2 hours). Even though I had pre arranged an 11:00 am appointment on the previous day, it appeared to me that my car sat outside the shop for at least an hour or more before it was moved into the shop and anything was done. In my opinion, when an appointment is prearranged, work on the vehicle should start shortly after the scheduled appointment time. In addition, after I arrived several maintenance items were added to the work I was told was recommended for my 70,000 mile pm when I made the appointment. More

Terrible communication while waiting on Tundra repairs, I.T. problems with system that sends text updates, staff not conscientious, did not provide updates on when service was completed, parts under warran I.T. problems with system that sends text updates, staff not conscientious, did not provide updates on when service was completed, parts under warranty on backorder, 3 days without vehicle and not all repairs performed More

Everyone is very friendly and helpful at Lost Pines Toyota. I have bought three Toyota's from them and continue to use the Service Department for servicing my vehicle. Toyota. I have bought three Toyota's from them and continue to use the Service Department for servicing my vehicle. More