Lou Bachrodt Auto Mall

In for service-Good news, you did not charge me for your work as you could not identify the reason for the Tire Sensor problem. Bad news, I asked of the car dashboard was back to normal, when I got into the work as you could not identify the reason for the Tire Sensor problem. Bad news, I asked of the car dashboard was back to normal, when I got into the car it read Oil Life-thought that I could correct on the way home but so far have not been able to register MPH on the Display More

They were very professional and got the job done quickly and efficiently and let me know everything that was happening before doing the job. and efficiently and let me know everything that was happening before doing the job. More

The dealership was clean, timely, and communicated well through phone, email and texting. Ut was a reasonable experience. through phone, email and texting. Ut was a reasonable experience. More

Got warranty work done and had them also look at my key getting stuck in ignition while the warranty part wasn’t there all day and came early to mid day the next following day. So my truck sat there for a getting stuck in ignition while the warranty part wasn’t there all day and came early to mid day the next following day. So my truck sat there for a day and half before being worked on and if I knew I was being charged $199 for diagnosing the non warranty issue I would’ve taken it elsewhere More

Very helpful knowledgeable professional honest Very caring on finding the best car or truck deal for the customer caring on finding the best car or truck deal for the customer More

Chelsea was great with the communication and letting me know what was going on. My VW was in for service due to an error with the emergency call system. Unfortunately the part is on back order with no time know what was going on. My VW was in for service due to an error with the emergency call system. Unfortunately the part is on back order with no timetable for a fix. That is the only reason its not a 5 rating. The service was great. Was also in to speak to someone about a car for my mother. Explained when we would be in. The salesman took her name and number. I told him not to contact her until we had stopped in to which he agreed. He then ignored what I explained and called the next day. She will not be working with him. More

Pleasure to do business with your team, friendly and helpful with the buying process. Decent selection of vehicles and transparent pricing. helpful with the buying process. Decent selection of vehicles and transparent pricing. More

Always friendly and helpful. A great staff. Excellent Sales team. They got me a great on great car. A great staff. Excellent Sales team. They got me a great on great car. More

The service personnel were outstanding. Adam and Mike helped with the initial inspection and then order the needed parts. They were in constant communication to let me know the status. W Adam and Mike helped with the initial inspection and then order the needed parts. They were in constant communication to let me know the status. When they worked on the vehicle they conducted the work in the provided time. Highly recommend. More

Great customer service and getting you the knowledge u need to make your service experience great need to make your service experience great More