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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.7
900 Reviews
Call Service Center (954) 960-6544

900 Reviews of Lou Bachrodt Chevrolet - Service Center

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May 02, 2022

It took 2hours and 20 minutes for oil change and replace windshield wipers..I understand some delays but was never informed through out the process. More

by WILDLIFE0128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No need to name
Report | Print
May 02, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are sorry you are not happy with the time it takes to service your Chevrolet! GM requires us to perform a safety as well as any recall inspections on every GM product that come into our service department. This is why it does take longer than just an oil change does. We are working hard to improve this. We do appreciate you and your business!!!

May 01, 2022

When I go in for an oil change and tire rotation my tires are not rotated. You ask how do I know. I have one tire that was replaced, it is newer than the others. For the last two tire rotates that tire is s More

by Rcoss6721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
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May 02, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are sorry to hear this! We do rotate front to rear. Have you had a chance to discuss this with our service manager Shawn? You and your business are very important to us!

May 02, 2022 -

Rcoss6721 responded

I have not but i will. Thank you

May 01, 2022

Always have a great experience dealing with my service advisor Sam Mercado. He is great working with. Thank you Sam for what you do! More

by Patrick.Dupiton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

May 03, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

May 01, 2022

Very nice service ,awesome people ,didn’t wait long definitely recommend to all Chevy owners. More

by PUERTAG61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

May 01, 2022

Very clean people on hand have always had the answers to my questions, my service was set at a certain time and was complicated as agreed More

by KRAMMERMAN13@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
May 02, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

May 03, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

May 01, 2022

Great service! Sam was very nice and ready when I arrive to take my car in for service. More

by Irania Mujica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 30, 2022

Service personnel were polite and friendly. There was a possibility of my repair taking up to a week. But their service dept. was able to diagnose the problem, and I was able to pick up my belo More

by NEENEE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Benvenuto
Report | Print
May 02, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Frank, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! So glad you are enjoying your beloved Corvette!!!!! We are here if you need us!!!

April 30, 2022

Brandon is the man! !! Always taking great care of me when I need it. He is honest and transparent and very responsive. More

by ALFREDO.I.ESPINOSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
May 02, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 30, 2022

Took the car, a suburban, for alignment, was told it would take around 2 hours, so I agreed and waited, I think that took one hour, if so, I was already called to give my car back with the paper work do More

by Tiburoncuba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Report | Print
May 02, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 30, 2022

Short, sweet, and to the point. Word word word word word word word word word. More

by Cuessi.chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
4.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Mendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter, Kuwayne Clarke, Priscilla Macias, Stephen Christie
Report | Print
May 02, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

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