Lou Bachrodt Chevrolet - Service Center

Our service consultant Chris Potter is a pleasure and Robero Perez is our salesman who is also a pleasure to deal with. Robero Perez is our salesman who is also a pleasure to deal with. More

Great service, great employees, outstanding service department. Sam service person took me through the process and I understood everything department. Sam service person took me through the process and I understood everything More

Please do not come to this dealership to get your car repaired. Had the same issue in for repair 4 times in less than a year and still not sure if it's fixed. Only time will tell . Not one servic repaired. Had the same issue in for repair 4 times in less than a year and still not sure if it's fixed. Only time will tell . Not one service manager picked up their phone or return messages. You are only allowed to deal with the original service representative or your repiar will be delayed even more. So if they are on vacation or have the day off you're out of luck and will have to wait.( I'm pretty confident this is not the fault of the service representatives and this is just how the process works at the dealership) They never have loaner cars, they won't drive you home, and they won't call a ride share to take you home. This is the opposite of any car dealership I've ever dealt with and my wife has ever dealt with. More

Great service as usual. My regret is the 3 working tire monitors on my car were disconnected and never reconnected before I got my car from the service department. I would My regret is the 3 working tire monitors on my car were disconnected and never reconnected before I got my car from the service department. I would like to have them reconnected. at no charge. More

Today’s appointment went very well with excellent service.The last appointment I had did not go as well the operator I spoke to scheduled me for an oil change at a different dealership and once I got service.The last appointment I had did not go as well the operator I spoke to scheduled me for an oil change at a different dealership and once I got there I was given a really hard time, I was very disappointed with the way I was treated at the service department . When I made a complaint to management via email I did not receive any acknowledgment. This visit went very well. More

Our issue was handled professionally and the gentleman who took care is us was very polite who took care is us was very polite More

This dealership is committed to great customer service. I am always taken care of by Brandon when I take my Silverado in for service and he is awesome! Thank You. am always taken care of by Brandon when I take my Silverado in for service and he is awesome! Thank You. More

This experience was great the communication with with Frank my service representative was spectacular and the work was done in a timely professional manner. Frank my service representative was spectacular and the work was done in a timely professional manner. More

The staff here at this location treated me with kindess and respect and they took care of my issue I will gladly return there again and respect and they took care of my issue I will gladly return there again More

Shawn is the best. I like dealing with him. Great person for your dealership. Thanks Shawn for all your help. Mary H for your dealership. Thanks Shawn for all your help. Mary H More