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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.6
901 Reviews

901 Reviews of Lou Bachrodt Chevrolet - Service Center

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February 17, 2022

It was to the point, fix the problem that I had very grateful Matt was very professional and informative More

by Carl.bonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Carl.bonds responded

Thanks

Feb 17, 2022 -

Carl.bonds responded

Thanks

February 17, 2022

Great service all around. Chris was professional and upfront about my car’s needs. Highly recommend Lou B of CC More

by Mattpanetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Feb 18, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Matt, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Feb 19, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Matt, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 16, 2022

Please do not come to this dealership to get your car repaired. Had the same issue in for repair 4 times in less than a year and still not sure if it's fixed. Only time will tell . Not one servic More

by DELON.SAMPAIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Biskup
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Mendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 3:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

February 16, 2022

Our service consultant Chris Potter is a pleasure and Robero Perez is our salesman who is also a pleasure to deal with. More

by GENET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Feb 17, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 16, 2022

Great service, great employees, outstanding service department. Sam service person took me through the process and I understood everything More

by GOTAY2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 16, 2022

Service was great . There is no car service or rental vehicles. It’s difficult to have to leave your vehicle with no way to rent a car More

by Dawn Roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Feb 16, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Dawn, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Frank, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Sorry about the loaners....with inventory being so low, it has affected our ability to have enough loaner cars!! We are working on this problem!

February 15, 2022

Great service as usual. My regret is the 3 working tire monitors on my car were disconnected and never reconnected before I got my car from the service department. I would More

by APLUSDRFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for your business and your review! Sorry the tire monitors are not connected! Did we disconnect them? Please call Sam, you service advisor to see what and when we can help do ,at 954-247-5083.

Feb 17, 2022 -

APLUSDRFT responded

I will contact Sam. Thank you for your response.

February 14, 2022

Today’s appointment went very well with excellent service.The last appointment I had did not go as well the operator I spoke to scheduled me for an oil change at a different dealership and once I got More

by Imontero61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Feb 14, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are very sorry your last visit was not up to standards!!! Also sorry no one got with you! Thank you for letting us know what we did wrong so we can do better next time! We are glad this visit went better!!! We appreciate you and your business!!!!!

February 13, 2022

Our issue was handled professionally and the gentleman who took care is us was very polite More

by Parj13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Schoppert
Feb 14, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory, but glad things worked out!

Feb 14, 2022 -

Parj13 responded

The experience was fine. We were treated efficiently. Just thought $160 was a little high to ;it in a new headlight.

February 13, 2022

This dealership is committed to great customer service. I am always taken care of by Brandon when I take my Silverado in for service and he is awesome! Thank You. More

by KEVINBARKER1986
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 14, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Kevin, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

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