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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.6
898 Reviews
Call Service Center (954) 960-6544

898 Reviews of Lou Bachrodt Chevrolet - Service Center

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February 09, 2022

Every time when I going to do the oil change to my truck I have good experience I do not have any complaint thank you for your good service. More

by Pinkymls29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Feb 11, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 09, 2022

Service agent was friendly. Short wait to see him when I first arrived, but he was busy. Service completed in reasonable amount of time More

by SAMIAM-1010
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 09, 2022

I purchased the car and only the dealership performs I purchased the car and only the dealership performs repair and maintenance , just like my previous automobile. The service department is excellent More

by NAASURVEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our sales and service team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 09, 2022

Very professional and kind. Excellent service and not long to wait. Also happy card are made in the US. More

by Crochet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kuwayne Clarke, Stephen Christie
Report | Print
Feb 09, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi! Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 09, 2022

These guys are always great to work with. They help me with my car needs and let me know when I'm due for services. More

by DANIELLERIBOUL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Danielle, Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Feb 11, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Danielle, Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 08, 2022

Excelente attention , very nice persons and I can recommend to others peoples Thank you very much! More

by mariadcg2012@live.com
Recommend Dealer
Yes
Employees Worked With
PABLO SANCHEZ
Report | Print
Feb 09, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Maria, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 08, 2022

Service technician rep Frank was very kind, polite and courteous. I was in and out at a reasonable time More

by VALLEN1242003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Benvenuto
Report | Print
Feb 09, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Frank, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 08, 2022

Excellent service and communication by service provider Brandon. Car was ready when promised and washed More

by Farina6nmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Feb 09, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 08, 2022

My flat tire was replaced on a Saturday without an appointment in a reasonable period of time More

by mrosoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Benventuto
Report | Print
Feb 09, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Frank, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 08, 2022

Relatively painless service department, repairs are timely, but costs are probably high, on last visit my repair was not completed, my seatbelt had to be reattached by a service tech, pain in the butt More

by georgepohle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon is very friendly
Report | Print
Feb 09, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

George, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 3:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

Feb 10, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

George, we regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 3:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

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