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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.6
898 Reviews

898 Reviews of Lou Bachrodt Chevrolet - Service Center

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January 27, 2022

Horrible service dept. experience. Multiple visits for the same issues and after months of failed attempts, finally told me they don't know how to fix it. Do not recommend! More

by Jesskess389
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Biskup
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Jess, Michael, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 3:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

January 27, 2022

Thank you for the positive experience. Lou Bachrodt Thank you for the positive experience. Lou Bachrodt Customer for over 15 years. We will be back! More

by vgcip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Jan 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi!!!! I just wanted to thank you for being such a good loyal customer to GM and to us for the last 15 years!!!! Thank you very much for always servicing and purchasing your vehicles with us ! We appreciate your business! I also wanted to thank you for always taking the time to fill out the surveys from GM and now this DealerRater review!! It means so much to us when we receive such positive comments about our staff and their experience, especially from a long time customer as yourself!

January 26, 2022

Friendly service of my vehicle with a quick turnaround. No extra waiting around upon arrival. More

by MICHAELCIACCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Michael, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 25, 2022

The gentleman that assisted me when I was there was Sam Mercado. He was very polite and took good care of me. He told me something about noise in my front wheel. I told him I will be back the end of the More

by corastriggles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! And yes, by all means, make sure Sam has the techs do the diagnostic test, but remember to ask what the cost of it is first..ok? We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 24, 2022

The salesperson are dedicated to make me happy and took care me respectfully and professional More

by JULIEMPR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Dworkin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Julie, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with Warren, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 23, 2022

Amazing service. Professional, kind and try to do it quickly as possible. Thank you guys More

by ILITE49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariusz "MD" Danczuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kuwayne Clarke, Stephen Christie, Rafi Argi
Jan 24, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 23, 2022

I brought my car in for service because I feared that there was something wrong with my front brakes. The service advisor told me that it would cost $ 185 for the inspection of the brakes, but that amoun More

by BAUERBACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Benvenuto
Jan 24, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good experience with Frank, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe out there!

January 23, 2022

I had an issue with my car leaking oil and they were quick to repair the issue. More

by VPAPPLIANCEREPAIR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kuwayne Clarke
Jan 24, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Jan 24, 2022 -

VPAPPLIANCEREPAIR responded

You guys are welcome

January 23, 2022

I had an oil change scheduled at 8 am it was not completed until 11a. I would have liked someone coming in and explaining why it was taking so long. Normally it takes 45 min. I guess when it is a no More

by DASCAR99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center- Coconut Creek and we are sorry your wait time was so long! We will work on this issue!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 23, 2022

Sam provide individual attention, very professional and friendly. I would recommend him at anytime to my family and friends. More

by LISAJAIMUNGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Lisa, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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