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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.7
900 Reviews

900 Reviews of Lou Bachrodt Chevrolet - Service Center

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November 21, 2021

I ordered a part for my 2016 Camaro and paid $376. Never received the part or my money back. Calling the dealership every day for the last three weeks. I will never use this dealership again. Customer servi More

by MIGNANOA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Biskup
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Nov 22, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Please call Shawn or Ed at 954-247-5286. We can not find any information on you! We want to help!

November 20, 2021

I have had my car serviced here for the past four years. My service advisor Sam is a professional and courteous! My mechanic Norm is skilled and knowledgeable. My car is always finished on time as well. I h More

by R.U.NVS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Armstrong. 5 stars.
Dec 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 20, 2021

The service took a shorter time than expected. I was very surprised and happy. Frank was very helpful. More

by GALEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Benvenuto
Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 19, 2021

Service advisor Chris Potter was excellent. Completed the job in a timely manner. Very responsive More

by Ksw6745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Dec 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 19, 2021

Chris in service was very helpful and honest in my dealings with him about my corvette More

by LEN94508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 19, 2021

Sam Mercado amazing job as always. He always takes good care of my wife and myself. More

by TIMLEWIS1230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 18, 2021

This was my first time here as I just moved to the area. Some instruction to where I was supposed to go would have been good. This place runs differently than the one I used to use. Also, there were ants al More

by s.dehaven7769
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had a good experience with our team!! Sorry about the ants, we have taken care of them!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 18, 2021

Sam has been my service guy for a few years now. He always takes great care of my car when I bring it in and he makes sure all of my cars issues get fixed in a timely manner! Thank you Sam More

by lilmoosey12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 18, 2021

Your dealership is the most professional, welcoming, friendly dealership I’ve ever dealt with. My daughter is wheelchair bound and I can’t begin to tell you how the staff goes out if their way to make h More

by Dorilaporte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pull up desk near water frig
Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 17, 2021

The drive from Belle Glade is worth going to have my vehicle serviced hands down More

by WEST6780
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saturday Bell Hop
Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you very much for making the drive to see us!!!! Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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