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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.7
900 Reviews

900 Reviews of Lou Bachrodt Chevrolet - Service Center

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October 22, 2021

Overall, pleased with the service. I dropped my vehicle off and got it back in the same day.. the communication throughout the day could have been better but I feel all my issues were addressed. More

by Jwendell79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Oct 25, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for taking the time to tell us about your service experience at Lou Bachrodt Chevrolet We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with us met your expectations. We will work on the communication part!! We truly appreciate your business and for sharing your thoughts with us. Please stay safe!!

October 21, 2021

The worst experience ever. The advisor was so unprofessional and he was so rude with my wife More

by RICARDOAOSPINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Ricardo, I am very sorry to hear this!!! Would you like to speak with the service manager? We appreciate you and your business and apologize for any issues you and your wife had while at our service department!!

October 21, 2021

This review is for Chris who was an excellentAdvisor This review is for Chris who was an excellent Advisor Very nice, and professional. Totally opposite from David which is next to his office who is rud More

by Stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Oct 21, 2021 -

Stella responded

This review is for Chris who was an excellent Advisor Very nice, and professional. Totally opposite from David which is next to his office who is rude unprofessional and he let me wait outside and ignoring me. David -1 star and Chris 5+ stars

Oct 22, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Stella, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 20, 2021

Chris is a great service rep and a delight to work with. On time with a smile More

by Robertsmither
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Oct 21, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Robert, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 20, 2021

Very professional Very poor light on time in the job is done very well thank you so much for your service More

by RILDO1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter, Kuwayne Clarke, Priscilla Macias, Stephen Christie
Oct 21, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thanks for your positive review! The whole team here at Lou Bachrodt Chevrolet strives to provide a positive customer experience. Wishing you a great day!

October 20, 2021

Very good place for anybody to visit and buy a new or used car a must More

by Bruce starr
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon schoppert, CHRISTOS PANAGEOTOU
Oct 20, 2021 -

Bruce starr responded

Great service

Oct 20, 2021 -

Bruce starr responded

Thanks for everything from sale and service

Oct 20, 2021 -

Bruce starr responded

Thanks for everything

Oct 20, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Bruce, Thank you for taking the time to tell us about your experience at Lou Bachrodt Mazda! We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with Christos went so well! We are very fortunate to have him on our team. We truly appreciate your business and for sharing your thoughts with us and DealerRater

October 20, 2021

Excellent mechanical work. Highly effective, efficient, and knowledgeable treatment! The car run & operate like a new one. Most, family atmosphere. More

by MOSHEHOFFMAN45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Oct 20, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Moshe, Thanks for your positive review! The whole team here at Lou Bachrodt Chevrolet strives to provide a positive customer experience. Wishing you a great day!

October 20, 2021

Everything was great! The employees was great on keeping me up to date on the service of my car 🚗 while I was waiting 9 hours and 30 minutes!! More

by Rose Coleman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Rose, Thank you for taking the time to tell us about your experience at Lou Bachrodt Chevrolet! We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with our team went so well! We are very fortunate and excited to have each and every one of them!! I am just sorry it took so very long!!!! We truly appreciate your business and for sharing your thoughts with us and DealerRater

October 20, 2021

Everyone was a great help and professional. I was pleased that my vehicle was done 10 minutes earlier than the time I was given and this allowed me to get some errands done. More

by Bman98007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Oct 21, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, many thanks for taking the time to rate your customer experience with us here at Lou Bachrodt Chevrolet/Mazda Coconut Creek! We love to see such great feedback! Kindest regards.

October 19, 2021

Waited in waiting area snacks coffe etc available not too boring done in a timely manner every one friendly More

by carol
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Carol, We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further. Thank you for your business and for taking the time to review us on DealerRater!!!

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