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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.6
898 Reviews

898 Reviews of Lou Bachrodt Chevrolet - Service Center

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August 20, 2021

Awesome experience every time with David Hirsch and Stephen Christy. Eddie the service manager is awesome as well. I had an issue with making a claim on the tire n wheel policy and David got it all sor More

by 2018z06Vette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Christie
Aug 20, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good experience with our team! We are very fortunate to have every single one of them!!!! Once again thank you for your business and for taking the time to review us on DealerRater.

August 19, 2021

My service advisor (David Hirsh) took excellent care of my issue. He had the tire evaluated and ordered a replacement. The part came in the next day as promised and was installed as soon as I arrived. More

by agoetz
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with David, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

August 19, 2021

Too expensive charge 79 for an oilchange. 2018 I paid 49. Said oil prices went up.. who pais 79 for an oil change. Said I have an v8 but I have v6 More

by ANDREAEDWARDS27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Gonsalves
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

hello, Sorry you feel this way! We do use synthetic oil, that could be the difference of the charge. Have a great day and thank you for your review on DealerRater!

August 19, 2021

Everything was great! Chris was great! He was knowledgeable and did a great job addressing my issue for bringing the vehicle in. I'm happy More

by neotek78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter, Kuwayne Clarke
Aug 20, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good experience with Chris! We are very fortunate to have him on our team! Once again thank you for your business and for taking the time to review us on DealerRater!!.

August 18, 2021

Working with Chris it’s a pleasure every time I go there text me right in and takes care of my vehicle's. Needs a Raise More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Aug 25, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

James, Thank you very much for your High Star Rating and your business!! We appreciate you and your business, and for taking the time to review Chris on DealerRater!! we think he is the best too!

August 18, 2021

Very helpful and efficient. They were in communication with me to resolve the issue that the vehicle was brought in for service. They serviced my 2019 Silverado (oil change) and my sons 2020 Camero oil ch More

by Kvieira0811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Gillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
Aug 18, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

August 18, 2021

My truck had to be towed to the dealership. Matthew contacted me to let me know that they received it, and continued to communicate with me from when they diagnosed the issue until they resolved it. I More

by kwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

August 17, 2021

Went in for oil change with appointment and took over 2 hours for service. Received car back with no wash of car. Cheaper, faster elsewhere. More

by GONDA496
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are so sorry you feel this way. The services do take longer because GM the manufacturer requires us to preform safety as well as recall checks on all GM products. We do apologize that we did not wash your car!

August 17, 2021

Great service I called ahead and they confirmed they had Great service I called ahead and they confirmed they had the part I needed before going to my appointment Courteous and professional service perso More

by Chevylove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Aug 18, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

August 17, 2021

I have been using this dealer for routine maintenance on my truck for years now. Always a polite and non pushy staff. Would highly recommend. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Brian, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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