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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.6
898 Reviews

898 Reviews of Lou Bachrodt Chevrolet - Service Center

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July 31, 2021

Very good experience truck came back clean Very receptive work done in a timely manner Took care of all my needs Sean and David were very helpful and I was well taken care of More

by Fry361
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thais Geronimo
Aug 03, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Shawn and David, we are very happy they are on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Aug 03, 2021 -

Fry361 responded

very good service and would come back for future service. Completed on time and truck was cleaned.

Aug 03, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Thank you very much!!!!

July 30, 2021

Mathew at service always goes above and beyond to make sure i have an excellent experience anytime I'm at the the dealer. The customer service he provides keeps me going back to Lou Bachrodt even though i More

by aefrancia90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! Thanks for driving the extra mile!!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 26, 2021

Chris was excellent. He advised and helped me take care Chris was excellent. He advised and helped me take care of extending my service with On Star, etc. Car very clean! Wait time on Mark. More

by AUNTYSILVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
First check in ?, Chris Potter
Jul 26, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for taking the time to tell us about your recent service experience at Lou Bachrodt Chevrolet Service Center. We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with Chris met your expectations. We truly appreciate your business and for sharing your thoughts with us and DealerRater

July 26, 2021

At this point now, they know me and my vehicle! I went in for an oil change and asked about my alignment because I didn't know whether I needed it or not. Sam was super knowledgeable and let me know that I d More

by DANIELLERIBOUL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Daniel, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! And yes..... we do know you!!!!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 26, 2021

We had problems with our 2021 Chevy Tahoe and Lou bachrodht Chevy help r us with a trade assist to get us out of our car which was close to being deemed a lemon. Lots of Engine problems that were su More

by ALIGIRLSLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you very much for buying your Chevrolet from us and let you know how much we appreciate you allowing us to earn your business. Additionally, I’d like to thank you f or taking the time to complete this review on DealerRater and for giving us such a great score! It means so much to us when we receive positive comments from our customers and I’m glad to hear that your buying experience went so well with Renee, we are so glad she is on our team as well!!!

July 25, 2021

Great customer service, knowledgeable staff and quick turnaround. My advisor was very informative and kept me up to date with the progress of my service repair More

by JAMESJONESJR24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

James, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 24, 2021

Very friendly staff , clean and fast , great service I will recommend to everyone they always available to take care your car , and they do a car wash More

by GABYLEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Camilo O'Campo
Jul 26, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 23, 2021

Got my car back , there was a problem when I got home . Brandon said to bring it back . They gave me a loner . They were great helping me out . More

by bridgets1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Jul 26, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Bridget, I am so sorry this happened. I have forwarded this to the service manager. he should be calling you today!!!

July 22, 2021

Matt was my Service rep and he kept me informed with my Silverado repairs. I don’t know who Thais is. Was that my service mechanic?? If he was - he did an excellent job. More

by dbbqdwn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thais Geronimo
Jul 26, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 21, 2021

easy drop, very nice and smooth operation. job done timely. vehicle passed through wash when done on the way out. thank you for your service More

by MGOYETTE250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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