Lou Fusz Buick GMC

Amazing staff! Thank you for the Kia Optima! We went into this place thinking there was nothing anyone can do for us. The vehicle we had to trade-in was originally sold to us by an overnight deal We went into this place thinking there was nothing anyone can do for us. The vehicle we had to trade-in was originally sold to us by an overnight dealership 2 years ago. The sales guy said "that car is a death trap" and we agreed. It was financed by one of the most brutal finance companies with a horrible reputation called Arrow (something). Always made our payments but they were always hateful when you called them. They had no way to make payments online or to see your account, they flooded your account with fees. You know what these guys John, Calvin and Scott did? They treated us professionally, honest and worth the time. They never made us feel once that the credit was shaky or anything. They got us approved! We were in shock! Some how they did it. They went as far to let us take the car home and said "we will still work to try to get you a better rate in the morning". What place does that? I am coming back to this place in the future. More

Rating of my last visit . My service representative Amy Porter was very professional and courteous with her handling of my problems which were all resolved in a expedited My service representative Amy Porter was very professional and courteous with her handling of my problems which were all resolved in a expedited time by her and all concerned would recommend this dealership to all More

A very good experience John was very helpful and trying to meet our needs and respectful of our concerns about the purchase of our vehicle. John took a lot of time with us John was very helpful and trying to meet our needs and respectful of our concerns about the purchase of our vehicle. John took a lot of time with us and we greatly appreciate it. He was very personable and we enjoyed talking with him. He also worked very hard to get the deal that we wanted . He also showed great patience and going through all the equipment requirements that we need is a no for the car and how to work all the controls. John is a great asset to the Lou fuseorganization. More

Great sales experience Our salesman, john Randazzo , did a great job throughout the sales process and vehicle delivery. He was very knowledgeable about the Enclave and did a Our salesman, john Randazzo , did a great job throughout the sales process and vehicle delivery. He was very knowledgeable about the Enclave and did a great job explaining the features of the vehicle . He represented Lou Fusz well and we are very pleased with his service. More

Electronic issue The 7 pin trailer receptacle was not working properly for the left side trailer lights. Service checked the receptacle and stated it checked out fine. The 7 pin trailer receptacle was not working properly for the left side trailer lights. Service checked the receptacle and stated it checked out fine. More

GREAT SERVICE DEPARTMENT THE SERVICE DEPARTMENT AT LOU FUSZ BUICK GMC IS SECOND TO NONE. KEVIN GRAHAM IS MY SERVICE GUY AND IS ALWAYS GREAT. I HAVE BEEN USING LOU FUSZ SERVICE THE SERVICE DEPARTMENT AT LOU FUSZ BUICK GMC IS SECOND TO NONE. KEVIN GRAHAM IS MY SERVICE GUY AND IS ALWAYS GREAT. I HAVE BEEN USING LOU FUSZ SERVICE FOR YEARS More

Awesome experience I was looking a for a vehicle and Lou Fusz fell into my lap my experience and care that I received was awesome from my internet chat with Nikki Halla I was looking a for a vehicle and Lou Fusz fell into my lap my experience and care that I received was awesome from my internet chat with Nikki Halla and my sales specialist Allison Hock. Your company has a great group of people working for you they all went above and beyond the call of duty. More

Worth the trip! I had a wonderful experience on my first visit to Lou Fusz. I found my hidden jewel! The SUV I purchased far exceeded my expectations! I believe eve I had a wonderful experience on my first visit to Lou Fusz. I found my hidden jewel! The SUV I purchased far exceeded my expectations! I believe even the salesman was surprised. I had no idea I was going to drive away with a new vehicle that day. Gus Loftis made the buying process as simple as 1-2-3. He had me sold in under 1 hr. Gus was very personable and made me feel comfortable with my purchasing decision. Working through the financial process with Calvin Stark was just as easy. I highly recommend taking a trip to Lou Fusz Buick - GMC to find your dream car. Tell them Melissa sent you and ask for Gus! More

Water pump problem Kevin had the problem correctly pre-diagnosed before the car was on the rack. He called to tell us the work was finished as promised. This is how it Kevin had the problem correctly pre-diagnosed before the car was on the rack. He called to tell us the work was finished as promised. This is how it's supposed to be but it doesn't always work this way. More

Buying and Leasing made easy I was very pleased to work with Scott Brotherton on the obtaining of my new Buick Cascada Convertible. He keep me abreast of how it was being produced I was very pleased to work with Scott Brotherton on the obtaining of my new Buick Cascada Convertible. He keep me abreast of how it was being produced and the time line for the car to arrive in St. Louis. It is a very beautiful car and was worth the time to get it in!Bernie Corn More