Lou Fusz Ford

Always I can expect good service and a good reason to have the work done The price is very completely with others repair shops Ken S have the work done The price is very completely with others repair shops Ken S More

Took three days to get a wheel alignment completed. This was after scheduling an appointment 3 weeks in advance. They printed out a copy of the "Vehicle Report Card" for my vehicle and even though they was after scheduling an appointment 3 weeks in advance. They printed out a copy of the "Vehicle Report Card" for my vehicle and even though they supposedly did a full 21 point inspection, the report was basically blank. More

If I could give 800 stars, I would! We were traveling in my 2016 F150 from Illinois visiting grands back to Mississippi on Monday. My truck overheated; it blew the water pump. I called the closest tow servi my 2016 F150 from Illinois visiting grands back to Mississippi on Monday. My truck overheated; it blew the water pump. I called the closest tow service I could find. They gave me options for repairs and I chose this dealership. Then I called the dealership to see what my options were for transportation. I wanted my kid off the side of the road as soon as possible! Lou Fusz Ford sent a courtesy car; and it was there within 15 minutes! What a relief for this mom. The husband stayed behind with the truck. The tow company worked with the dealership for all payments. The dealership filed my extended warranty. I paid for an oil change which was due anyway AND THAT WAS IT! They were so nice and so helpful! This was NOTHING like dealing with the Ford Dealership here in Brandon! If I could give Brian Noles a raise, I’d triple his salary! He was truly a Godsend for us! I cannot say thank you enough to this man! If I lived in the area, THIS would definitely be MY Dealership! And A&A towing was awesome also! Quick and on it! Wonderful People! More

I've always had good service from this dealership. They always do a good job and they have a fair price. always do a good job and they have a fair price. More

Grand service, pleasant, informative and an overall clean and peaceful environment and peaceful environment More

Excellent and timely service. No issues and received our vehicle within the time committed and very friendly process. Appreciate the timeliness and no hassle approach. vehicle within the time committed and very friendly process. Appreciate the timeliness and no hassle approach. More

Was charged for a diagnostic that didn’t find a cooling fan problem resulting in being stranded on highway and tow to a better shop. Was told by fuzz I needed a new motor…not a fan. When I asked what’s th fan problem resulting in being stranded on highway and tow to a better shop. Was told by fuzz I needed a new motor…not a fan. When I asked what’s the reason for the bad motor I was told it’s our professional opinion. More

When I made the appointment I was advised service would take 1.5 to 2 hours to complete, while it actually took 5 hours to complete. take 1.5 to 2 hours to complete, while it actually took 5 hours to complete. More

had to wait almost 1 1/2 weeks to have an oil change scheduled. waited much too long.NO WATER IN WAITING ROOM.really? scheduled. waited much too long.NO WATER IN WAITING ROOM.really? More

Abi was very easy going and welcoming. Abi made me feel comfortable during the whole process and took her time with me. It made the process easy for me and less stressful than it usually is comfortable during the whole process and took her time with me. It made the process easy for me and less stressful than it usually is More